DMX USB PRO Interface issues Isadora ( Solved )

xlrstik

My DMX USB PRO Is only showing up under the "About my mac" section yet not in Isadora. whilst testing this on my macbook pro (OSX 10.11.6) it works just fine, but on my mac (OSX 10.12.6) i really need this resolved, any ideas would help. Thank you beforehand

DusX

@xlrstik

Have you checked with the manufacturer if there are any software or firmware updates?

xlrstik

It shows up in the "pro manager app from" Enttec and it shows up in QLC+ It uses FTDI drivers and i have installed the newest on from fetidchip.com... Its only in Isadora i can't "see" it in the serial port setup...

Michel

@xlrstik

Just tried it on 10.12.6 with DMX USB Pro and Isadora 2.6.1 and it works for me:

m_theater

@xlrstik

ftdi published two different drivers for there usb serial chipset

VCP D2XX

for Isadora your Operating System need to use the VCP Driver for the attached Device, only then it will show up in serial devices

Apps like QLC+ con use both the more hardware specific D2XX and the general serial VCP driver

to make it more complicated Apple started to publish there own AppleFTDI drivers a couple of years ago, but with limited functions

to toggle between both ftdi drivers you can use the terminal or this tool

www.dmxis.com/release/FtdiDriv...

more informations

https://www.qlcplus.org/docs/h...

hope that helps

m_theater

xlrstik

I fixed the problem - I tried Qlab a it "hold me" that there were two files in my library that i should delete to make the DMX USB PRO interface work agin i did and it worked ...

It was this two...

- D2xxHelper.kext

- FTDIKext.kext

Thanks for the replys.