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    [Ticket Submitted] v3 Picture Player problem

    Troubleshooting and Bug Reports
    picture player
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    • barneybroomer
      barneybroomer Beta Gold last edited by

      Is the CPU 64 bit capable? What kind of processor are you running on the High Sierra machine?

      Mac Mini M1 2020 / OSX 11.7
      MacBook Pro 2,3 Ghz Intel 8 core I9 / OSX 10.15.7
      MacBook Pro 2,2 Ghz Intel 8 core I7 / OSX 10.15.7

      and a Motorola DynaTAC 8000X ;)

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      • barneybroomer
        barneybroomer Beta Gold last edited by

        How to See if Your Mac’s Processor is 32-bit or 64-bit

        To see if your Mac’s processor is 32-bit or 64-bit, go to the Apple menu and choose About This Mac. Below the operating system version and computer model name you’ll see your processor.

        If the processor is an Intel Core Solo or Intel Core Duo, it’s 32-bit only. Here are the 64-bit Intel processors Apple has used in the Mac:

        • Core 2 Duo
        • Dual-core Xeon
        • Quad-core Xeon
        • Core i3
        • Core i5
        • Core i7

        Mac Mini M1 2020 / OSX 11.7
        MacBook Pro 2,3 Ghz Intel 8 core I9 / OSX 10.15.7
        MacBook Pro 2,2 Ghz Intel 8 core I7 / OSX 10.15.7

        and a Motorola DynaTAC 8000X ;)

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        • barneybroomer
          barneybroomer Beta Gold last edited by

          And one other thing, the wrap counter goes from 1 to 15 and not 0 to 15 right?

          Mac Mini M1 2020 / OSX 11.7
          MacBook Pro 2,3 Ghz Intel 8 core I9 / OSX 10.15.7
          MacBook Pro 2,2 Ghz Intel 8 core I7 / OSX 10.15.7

          and a Motorola DynaTAC 8000X ;)

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          • jhoepffner
            jhoepffner last edited by

            Try with a resolution multiple of four, as 300x300, its better to avoid odd resolutions.

            Jacques Hoepffner http://hoepffner.info
            GigaByte 550b / Ryzen 7 3800X / Ram 64 Go / RTX 3090 24 Go / SSD 2 To / raid0 32 To
            MBP 13' i5 2.6 Ghz 16 Go / Intel Iris / macOs 10.11.6 / izzy 2.6.1 + 3.0.3b2
            MBP 15' i7 2.6 Ghz 16 Go / GTX 650M 1Go/ MacOs10.13.3 / Izzy 2.6.1
            MSI GS65 i7 3.6 Ghz 32 Go / GTX 1070 8 Go / Windows 10 / Izzy 3.0.3b2

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            • craigw
              craigw last edited by

              Mac pro only 3 years old. Definitely 64 bit.

              Mac OS Ventura 2017 MacPro, 32g Ram ,AMD FirePro D700 6144 MB. Isadora v3.2.6 Los Angeles CA

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              • mark
                mark last edited by mark

                @craigw 

                This could be a bug. Please submit a ticket and the team will work on a recreate of this bug so we can find out what's going on.

                To give you an immediately workaround that I'm sure will be successful, I would create a movie that contains all the pictures, with one picture per frame. Then you could use the position input to select the correct picture.

                Best Wisehs,
                Mark

                Media Artist & Creator of Isadora
                Macintosh SE-30, 32 Mb RAM, MacOS 7.6, Dual Floppy Drives

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                • craigw
                  craigw last edited by

                  Ok, Thanks.

                  Here's a link to see what it is or isn't doing.

                  https://www.youtube.com/channe...

                  Mac OS Ventura 2017 MacPro, 32g Ram ,AMD FirePro D700 6144 MB. Isadora v3.2.6 Los Angeles CA

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                  • mark
                    mark @craigw last edited by

                    @craigw said:

                    Ok, Thanks.Here's a link to see what it is or isn't doing.https://www.youtube.com/channe...

                    Craig can you tell me what the resolution of these images is please? That would be the first step in attemtping to recreate the problem.

                    Best Wishes,
                    Mark

                    Media Artist & Creator of Isadora
                    Macintosh SE-30, 32 Mb RAM, MacOS 7.6, Dual Floppy Drives

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                    • Woland
                      Woland Tech Staff last edited by

                      Can you share the patch and example media when you submit a ticket please. I just did a quick build replicating the part of your patch that I saw in the video but it functioned fine for me.

                      TroikaTronix Technical Support
                      New Support Ticket: https://support.troikatronix.com/support/tickets/new
                      Support Policy: https://support.troikatronix.com/support/solutions/articles/13000064762
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                      | Isadora Version: all of them | Mac Pro (Late 2013), macOS 10.14.6, 3.5GHz 6-core, 1TB SSD, 64GB RAM, Dual AMD FirePro D700s |

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                      • craigw
                        craigw last edited by

                        I Sent it.

                        Mac OS Ventura 2017 MacPro, 32g Ram ,AMD FirePro D700 6144 MB. Isadora v3.2.6 Los Angeles CA

                        mark 1 Reply Last reply Reply Quote 1
                        • mark
                          mark @craigw last edited by

                          @craigw

                          @Woland will keep me informed about this. If we can find a way to reproduce the problem, I will fix it as soon as I'm able.

                          Best Wishes,
                          Mark

                          Media Artist & Creator of Isadora
                          Macintosh SE-30, 32 Mb RAM, MacOS 7.6, Dual Floppy Drives

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