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    Screen Capture actor (Alpha) - Bug Reports & Updated Versions

    Troubleshooting and Bug Reports
    screen capture
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    • mark
      mark last edited by

      Dear All,

      Below is an updated to the Screen Capture ALPHA actor. The following bugs have been addressed:

      1) The Crop Function should now always work, whether for a display or a window. (@kikko)
      2) I've verified the 'window list' works on macOS Catalina. (I did not see it fail previously, but tested it again @sommerdi)
      3) It's not a bug on my side, but as @dachhu's post above shows, it's essential that your GPU drivers are up to date if you're running Windows and you want to use this plugin.

      In terms of the issues mentioned by @kikko and @dachhu about capturing the internal (laptop) display as well as external displays, this is something we have to work on. As @kikko mentioned, OBS exhibits the same limitation, and our team member @DusX has also experienced it on his machine. This only seems to come up when you've got both a primary GPU (takes more power) and the Intel Integrated Graphics GPU (which takes less power) installed. I cannot reproduce this on my Mac Book Pro running Windows via Bootcamp, because it only "sees" the one AMD primary GPU and uses it for the internal and external displays. So, on my computer, it works as expected.

      I have an idea about solving this, but it's going to require me using TeamViewer to get on @DusX's computer remotely to see if it might work. (Unless someone in Vienna has a spare Windows laptop they want to drop off to me -- if that's the case, let me know.)

      In any case, I've fixed all I can and look forward to hearing more about your experiences using it.

      To try the latests, download screen-capture-v0.9.3.zip

      Best Wishes,
      Mark

      Media Artist & Creator of Isadora
      Macintosh SE-30, 32 Mb RAM, MacOS 7.6, Dual Floppy Drives

      tomthebom 1 Reply Last reply Reply Quote 0
      • tomthebom
        tomthebom @mark last edited by

        @mark


        Hi Mark, thanks for the update... I am working on a 2.9Ghz i7 Macbook from 2017 with High Sierra and I still have no luck when it comes to capture a window from the window list in GPU mode.
        All I manage to see is a capture of my whole computer screen. (And yes, I can crop it.)
        First after switching to CPU-mode I manage to capture any window from the list, although lots of items are pictures from my menu bar- is there any chance to turn this off? Best wishes to Vienna!

        Izzy 3.2.6 ARM on MBP14'/2023/M2 Pro/ macOS 13.5

        mark Michel 3 Replies Last reply Reply Quote 0
        • mark
          mark @tomthebom last edited by mark

          @tomthebom said:

          Hi Mark, thanks for the update... I am working on a 2.9Ghz i7 Macbook from 2017 with High Sierra and I still have no luck when it comes to capture a window from the window list in GPU mode.

           I'll go test on High Sierra right now.

          But RE: this comment "although lots of items are pictures from my menu bar- is there any chance to turn this off?" I cannot find a way to sense what is a "real" window and what is a User Interface element. For some nerdy info, here's the exact call I'm making:

          CGWindowListCopyWindowInfo(kCGWindowListOptionOnScreenOnly | kCGWindowListExcludeDesktopElements, kCGNullWindowID)

          You would think that kCGWindowListExcludeDesktopElements option would exclude all those unnessary windows. In any case, I'll look into this too but I'm not hopeful.

          Best WIshes,
          Mark

          Media Artist & Creator of Isadora
          Macintosh SE-30, 32 Mb RAM, MacOS 7.6, Dual Floppy Drives

          1 Reply Last reply Reply Quote 0
          • dbini
            dbini last edited by

            i'm happy to report that v0.9.3 is working perfectly for me on Mac - High Sierra. :)

            John Collingswood
            taikabox.com
            2019 MBPT 2.6GHZ i7 OSX15.3.2 16GB
            plus an old iMac and assorted Mac Minis for installations

            1 Reply Last reply Reply Quote 1
            • Michel
              Michel Izzy Guru @tomthebom last edited by

              @tomthebom said:

              although lots of items are pictures from my menu bar- is there any chance to turn this off?

               unfortunately not.

              Best Michel

              Michel Weber | www.filmprojekt.ch | rMBP (2019) i9, 16gig, AMD 5500M 8 GB, OS X 10.15 | located in Winterthur Switzerland.

              1 Reply Last reply Reply Quote 0
              • mark
                mark @tomthebom last edited by

                @tomthebom said:

                I am working on a 2.9Ghz i7 Macbook from 2017 with High Sierra and I still have no luck when it comes to capture a window from the window list in GPU mode.

                I don't quite know what to say. Here's a screen shot of the plugin working on High Sierra. The window list appeared as it should.

                Best Wishes,
                Mark

                Media Artist & Creator of Isadora
                Macintosh SE-30, 32 Mb RAM, MacOS 7.6, Dual Floppy Drives

                1 Reply Last reply Reply Quote 0
                • mark
                  mark last edited by

                  To All:

                  I was able to remove the excess windows from the list by examining certain properties in each window. Now you won't see the menubar and all the widgets inside the menubar.

                  I simply re-uploaded using the same version number. So all of you should download screen-capture-v0.9.3.zip again to get this improvement.

                  Best Wishes,
                  Mark

                  Media Artist & Creator of Isadora
                  Macintosh SE-30, 32 Mb RAM, MacOS 7.6, Dual Floppy Drives

                  jfg 2 Replies Last reply Reply Quote 2
                  • jfg
                    jfg @mark last edited by

                    @mark

                    Dear Mark,

                    you are really the best. It works fantastic

                    best

                    Jean-François

                    • Izzy 3.2.6
                    - MacBook Pro M1 Max 16" 64GB RAM, Mac OS 15.3.2 Sequoia
                    - Mac Pro 5.1 middle 2012 (3,33 GHz 6-Core Intel Xeon, 32GB RAM, Radeon RX 580 8 GB ),
                    Mac OS 10.14.6 (Mojave)
                    - Mac mini Pro M4, Mac OS 15.3.2 Sequoia

                    • A range of deployable older Macs
                      Located in Bremen, Germany
                    1 Reply Last reply Reply Quote 1
                    • tomthebom
                      tomthebom last edited by

                      @MarkTroika 

                      Thanks a lot Mark, somehow I managed to get it to work.
                      And the list is very neat now... Thanks for your effort!

                      Izzy 3.2.6 ARM on MBP14'/2023/M2 Pro/ macOS 13.5

                      1 Reply Last reply Reply Quote 1
                      • jfg
                        jfg @mark last edited by

                        @mark

                        it is not possible to answer to your NDI watcher post.

                        best

                        Jean-François

                        • Izzy 3.2.6
                        - MacBook Pro M1 Max 16" 64GB RAM, Mac OS 15.3.2 Sequoia
                        - Mac Pro 5.1 middle 2012 (3,33 GHz 6-Core Intel Xeon, 32GB RAM, Radeon RX 580 8 GB ),
                        Mac OS 10.14.6 (Mojave)
                        - Mac mini Pro M4, Mac OS 15.3.2 Sequoia

                        • A range of deployable older Macs
                          Located in Bremen, Germany
                        1 Reply Last reply Reply Quote 0
                        • K
                          kikko last edited by

                          @mark new release tested:

                          - crop issue solved!

                          - some menu bar still alive😬

                          - in window list still missing Isadora one

                          - if turn on windows cpu mode and choose any of the window appear on window list, the load drop down a lot

                          - something very weird happen: if moving very fast the mouse arrow pointer on the display chosen in display field, the load drop down a lot

                          Waiting for your news about GPU issue.

                          Thank you!

                          Francesco

                          Isadora 3.2.6/Win 10 Pro 64 bit/Intel Core i7-8750H/32GB DDR4 2400hz/Samsung SSD Evo 860 + Samsung SSD Evo 970/Nvidia GTX 1060

                          mark 1 Reply Last reply Reply Quote 0
                          • mark
                            mark @kikko last edited by

                            @kikko

                            Thank you for the interesting results.

                            In window list still missing Isadora one

                            Yes, When I first wrote this plugin if I included Isadora's windows, it crashed. I will investigate as time allows. But is it important to capture Isadora's own Windows? I didn't think that would be important.

                            Some menu bar still alive

                            You mean in the 'window list' menu? Or?

                            If turn on windows cpu mode and choose any of the window appear on window list, the load drop down a lot

                            Well, it could be that that capturing from some displays is itself heavy. I need to work remotely on @DusX's computer to see this, because I don't have those problems on mine.

                            Something very weird happen: if moving very fast the mouse arrow pointer on the display chosen in display field, the load drop down a lot

                            It could be that by moving the mouse you are causing the display to refresh more quickly, and that lowers the load.

                            Waiting for your news about GPU issue

                            Again, need to remotely work on @DusX's computer. But since OBS doesn't solve it, I cannot promise I will be able to do better.

                            Thank you!

                            Your welcome!

                            Best Wishes,
                            Mark

                            Media Artist & Creator of Isadora
                            Macintosh SE-30, 32 Mb RAM, MacOS 7.6, Dual Floppy Drives

                            1 Reply Last reply Reply Quote 0
                            • S
                              sommerdi last edited by

                              @ mark ...

                              I still have to topic with Catalina ....  maybe i have a missunderstanding ...

                              OSX 14.7 / MBP 16 2.3 GHz i9 32GB / Radeon 5500 8GB
                              OSX 15.2 / MBP 16 M4 Max 64GB
                              Motu Ultralite MKIII & M4 / BM Intensity USB3 & UltraStudio Recorder 3G
                              located in Munich/Germany

                              dbini mark 2 Replies Last reply Reply Quote 0
                              • dbini
                                dbini @sommerdi last edited by

                                @sommerdi

                                i think that if you are on GPU mode, you will never be able to capture a window that is hidden because the GPU isn't drawing it. That's why Mark has made the CPU mode.

                                John Collingswood
                                taikabox.com
                                2019 MBPT 2.6GHZ i7 OSX15.3.2 16GB
                                plus an old iMac and assorted Mac Minis for installations

                                Juriaan 1 Reply Last reply Reply Quote 0
                                • Juriaan
                                  Juriaan Tech Staff @dbini last edited by

                                  @mark 

                                  In window list still missing Isadora one

                                  - Regarding this question that you asked, no I dont see why you would use this tool if you can use Get Stage Image for that purpose.. 

                                  Isadora 3.1.1, Dell XPS 17 9710, Windows 10
                                  Interactive Performance Designer, Freelance Artist, Scenographer, Lighting Designer, TroikaTronix Community moderator
                                  Always in for chatting about interaction in space / performance design. Drop me an email at hello@juriaan.me

                                  1 Reply Last reply Reply Quote 0
                                  • CitizenJoe
                                    CitizenJoe last edited by

                                    This is similar to my post in the other thread, but updated with observations of v0.9.3 on Windows:

                                    • It only works in CPU mode;
                                    • On my main laptop display, it captures the whole window as expected;
                                    • On the second display, it only captures a portion of the window. Please see the attached image;
                                    • Even though it's not showing anything in GPU mode, the load is around 250%! Switch to CPU mode and  the load immediately drops to 40%;
                                    • It will not show Chrome windows on either display, but has no trouble (on Display 1) showing work, excel, thunderbird, etc.
                                    • the Actor sees all the windows that are open in the window list, including Chrome, regardless of which display they are on;

                                    Cheers,

                                    Hugh

                                    Hugh in Winnipeg - All test machines, Win10/11 Pro, 64 bit, OS SSD and separate data SSD.
                                    Dell 7560, i9 11950H, 64 gigs, NVIDIA RTX A4000 w/8 GB GDDR6

                                    mark 1 Reply Last reply Reply Quote 0
                                    • mark
                                      mark @sommerdi last edited by mark

                                      @sommerdi said:

                                      I still have to topic with Catalina ....  maybe i have a missunderstanding ...

                                      You are seeing the correct behavior.

                                      With CPU mode off, Isadora can only capture exactly what you see on your screen. That means you will not be able to see the contents of any window that is behind (obscured) by another window. With CPU mode on, Isadora can capture the contents of a window even if it is obscured. However, this leads to much higher CPU usage on MacOS.

                                      To be really clear about this, here's a screenshot of a browswer window displaying the front page of https://giphy.com and then Isadora's window in front of it.



                                      If I capture this with CPU mode off, the area being captured is correct; it is the bounds of the window displaying Giphy in the browser. But the image that is captured is exactly what you seen on the screen: the Giphy window with Isadora's window in front of it. 



                                      Total CPU usage in the Activity Monitor is about 20% in this mode which is pretty good.

                                      Now, if you turn CPU mode on, then you can get see the contents of the giphy in the browser window, even though it is behind the Isadora's window. Here's the captured image in that mode.




                                      >>> But total CPU usage in this mode is 73%!! <<<



                                      By using CPU mode, you can capture an obscured window but you are slowing down your computer – especially when the window is large.

                                      I hope that makes things clearer for you.

                                      Best WIshes,
                                      Mark

                                      Media Artist & Creator of Isadora
                                      Macintosh SE-30, 32 Mb RAM, MacOS 7.6, Dual Floppy Drives

                                      1 Reply Last reply Reply Quote 0
                                      • mark
                                        mark @CitizenJoe last edited by

                                        @citizenjoe

                                        Basically, there are severe limitations when using the Screen Capture actor when you have both a high performance graphics card (GPU) and the Intel Integrated Graphics GPU -- this is not just problematic in Isadora, but in programs like OBS which is highly developed in terms of screen capture.

                                        The problem is that the high performance GPU and Intel Integrated Graphics two separate GPU's that do not share images. You can't capture a display from one when you're running on the other.

                                        To be explicit:

                                        1) Restart Computer - Windows Boots Up. The main display (display 1) of your laptop uses Intel Integrated Graphics to show you the computer's desktop, windows, etc. Note that additional displays (display 2, display 3, etc.) are ususally assigned to the high performance card and should not face the limitation I'm about to describe.
                                        2) Start Up Isadora -- it gets assigned to your high performance GPU because the operating system see it needs high performance features. (This can be adjusted, see below.)
                                        3) Add Screen Capture actor which is running in Isadora on the high performance GPU. It tries to capture display 1, but the image for that display is on the Intel Integrated Graphics GPU and Isadora cannot access it because the two seaprate GPUs do not share images.

                                        As I said, this is a problem on OBS and other softwares too. I have not tried the procedure in this video, but it suggests forcing OBS to use the Intel Integrated Graphics instead of the high performance GPU. Try following the procedure in the video, but replace OBS with Isadora as you follow the instructions. In theory (again I haven't tried it myself yet) this should allow you to use Screen Capture for display 1, but with the cost that Isadora is no longer running on your high performance GPU.

                                        I hope that helps you understand the problem. If you try the procedure in the youtube video above, let me know what happens.

                                        Best Wishes,
                                        Mark

                                        Media Artist & Creator of Isadora
                                        Macintosh SE-30, 32 Mb RAM, MacOS 7.6, Dual Floppy Drives

                                        1 Reply Last reply Reply Quote 0
                                        • S
                                          sommerdi last edited by

                                          Thanks for clarification and your support .... 

                                          Diether

                                          OSX 14.7 / MBP 16 2.3 GHz i9 32GB / Radeon 5500 8GB
                                          OSX 15.2 / MBP 16 M4 Max 64GB
                                          Motu Ultralite MKIII & M4 / BM Intensity USB3 & UltraStudio Recorder 3G
                                          located in Munich/Germany

                                          1 Reply Last reply Reply Quote 0
                                          • K
                                            kikko last edited by

                                            Thank you @mark for the clarification. Exactly same OBS behavior, actually I've already try the procedure you suggest and it work, but the limitation is when you have more than one display, you have to chose if grab only the laptop display or the other display belonging to Nvidia GPU

                                            Francesco

                                            Isadora 3.2.6/Win 10 Pro 64 bit/Intel Core i7-8750H/32GB DDR4 2400hz/Samsung SSD Evo 860 + Samsung SSD Evo 970/Nvidia GTX 1060

                                            1 Reply Last reply Reply Quote 0
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