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    Install Error

    Troubleshooting and Bug Reports
    install windows 10
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    • RIL
      RIL last edited by Woland

      Hi all ! One of my students is having this error message at installing. 

      D:\Isadora 3\HapCodecWMF.dll

      Unable to register the DLL/OCX:RegSvr32 failed with exit code 0x3

      Any ideas ? Is for a Windows 10 . Coradir model Ultra S14

      @DusX ?

      Ps: my student could install Isadora 2.6 ...so could it be something with 32/64 bites ?

      Thanks a lot

      Red Isadora Latina | www.redisadoralatina.com | redisadoralatina@gmail.com
      page facebook.com/Red-Isadora-Latina-1319037108171197/ | Group https://www.facebook.com/groups/315960249155308/
      MacBook Pro 2015 High Sierra. Isadora 3.1

      DusX 1 Reply Last reply Reply Quote 0
      • DusX
        DusX Tech Staff @RIL last edited by

        @ril said:

        HapCodecWMF

         I think you should open a support ticket. This is rather unusual sounding.
        I will say that the install path is non standard, so I would recommend trying the default path, and it might be worth double checking that you do not have a 32bit version of Windows 10.
        My signature below has the link to the support page to create the ticket. Once you have a ticket setup we can dig in deeper.

        Troikatronix Technical Support

        • New Support Ticket Link: https://support.troikatronix.com/support/tickets/new
        • Isadora Add-ons: https://troikatronix.com/add-ons/
        • My Add-ons: https://troikatronix.com/add-ons/?u=dusx

        Running: Win 10 64bit, i7-8750H, M.2 PCIe SSD's, 16gb DDR4-2666, nVidia GTX 1070 | located in Ontario Canada.

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