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    Anyone having trouble with the latest Blackmagic Drivers?

    Third Party Software
    blackmagic decklink driver hardware software
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    • Woland
      Woland Tech Staff last edited by Woland

      Hello all,

      I have a user in the ticket system who's having trouble with the latest Blackmagic drivers, a Decklink Quad (or Decklink Quad 2), and Isadora 2.6.1 on macOS because Isadora 2 has started warning them that there are no Blackmagic drivers present when they go to Live Capture and try to use the Decklink. I don't have access to this hardware, so I was wondering if anyone with a Decklink Quad or a Decklink Quad 2 has experienced a similar issue with Isadora 2 or 3 and, if so, whether or not they found a solution. It'd be a big help if folks with Blackmagic hardware could spin them up really quickly with Isadora 2 & 3, try out Blackmagic input capture (via Live Capture Settings in Isadora 2 and 3) and output (via Stage Setup in Isadora 3 only), and report back.

      Best wishes,

      Woland

      TroikaTronix Technical Support
      New Support Ticket Link: https://support.troikatronix.com/support/tickets/new
      TroikaTronix Support Policy: https://support.troikatronix.com/support/solutions/articles/13000064762
      TroikaTronix Add-Ons Page: https://troikatronix.com/add-ons/

      | Isadora 2.6.1 + 3 | Mac Pro (Late 2013), macOS 10.14.6, 3.5GHz 6-core, 1TB SSD, 64GB RAM, Dual AMD FirePro D700s | Macbook Pro (Retina, 15", Mid 2015), macOS 10.11.4, 2.8GHz Intel Core i7, 16GB RAM, Intel Iris Pro 1536 MB |

      jfg J 2 Replies Last reply Reply Quote 0
      • jfg
        jfg @Woland last edited by

        @woland

        Sorry I have only the version 11.4.1 and an Intensity Pro on Mojave. Works fine.

        best

        Jean-François

        • Izzy 3.2.6, Mac OS 13.2 Ventura:
        - MacBook Pro M1 Max 16" 64GB RAM
        • Izzy 3.2.6, Mac OS 10.14.6 (Mojave):
        - Mac Pro 5.1 middle 2012 (3,33 GHz 6-Core Intel Xeon, 32GB RAM, Radeon RX 580 8 GB )
        - MacBook Pro 2015 (16GB RAM) 2,8 GHz Intel Core i7;

        Located in Bremen, Germany

        Woland 1 Reply Last reply Reply Quote 0
        • Woland
          Woland Tech Staff @jfg last edited by

          @jfg said:

          Sorry I have only the version 11.4.1 and an Intensity Pro on Mojave. Works fine.

           Still helpful to know, thanks. (And that's good news that it's fine for you, so no need to be sorry.)

          Best wishes,

          Woland

          TroikaTronix Technical Support
          New Support Ticket Link: https://support.troikatronix.com/support/tickets/new
          TroikaTronix Support Policy: https://support.troikatronix.com/support/solutions/articles/13000064762
          TroikaTronix Add-Ons Page: https://troikatronix.com/add-ons/

          | Isadora 2.6.1 + 3 | Mac Pro (Late 2013), macOS 10.14.6, 3.5GHz 6-core, 1TB SSD, 64GB RAM, Dual AMD FirePro D700s | Macbook Pro (Retina, 15", Mid 2015), macOS 10.11.4, 2.8GHz Intel Core i7, 16GB RAM, Intel Iris Pro 1536 MB |

          1 Reply Last reply Reply Quote 0
          • J
            jandraka @Woland last edited by

            @woland

            HI,

            I have an Ultrastudio 4K, with Blackmagic Desktop 11.7 in Catalina. Isadora 3.0.7. All is right.

            Best

            MBP 2017, Quad-Core Intel Core i7 3,1GHz, 16GB, Radeon Pro 560 4GB. OSX 11.6.2 Isadora 3.2.5

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