[ANSWERED] How do I cancel my subscription
I created an account about a year ago for the theatre I was working for. Since creating the account the theatre has all but shut down. We were charged a renewal fee and were not expecting it. The theatre cannot afford it and I have been desperately trying to figure out how to cancel the subscription and get a refund. Is there a number to call for customer service?
Thanks for any help you can provide.
Check the first emails you received upon purchasing your subscription, one of them (I believe the one from FastSpring) has a link that allows you to cancel your subscription.
If you're having trouble finding it there, please create a ticket using the link in my signature and our licensing and sales staff will explain how to cancel your subscription in greater detail.