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    [SOLVED] Codec-Problem. HAP stopped working on Windows Isadora

    Troubleshooting and Bug Reports
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    • R
      RL last edited by mark

      Hi,

      I am have a codec-problem on Isadora on Windows10. 

      When I programmed my project, I used HAP-movs and it played smooth and in synch. Now I came back to the venue and no HAP is working any more. I am not sure, when I did the last update to 3.0.8 (which I needed for the sound-routing). Anyhow, no codec is working except h.264.

      No Mov-Hap, no Avi-Hap, no ProRes, no mpeg2. Only h264 and with those it's imposible to get my videos in synch it seems.

      Any advice is highly appreciated...

      Thanks, René

      MacBook Pro 2017
      OSX 10.14.6

      mark_m 1 Reply Last reply Reply Quote 0
      • mark_m
        mark_m @RL last edited by

        @rl

        I thought that Isadora installed the HAP codec. Might be worth reinstalling Isadora?

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        R 1 Reply Last reply Reply Quote 0
        • R
          RL @mark_m last edited by

          @mark_m


          Reinstalling Isadora helped.

          How could that have happened?

          MacBook Pro 2017
          OSX 10.14.6

          DusX 1 Reply Last reply Reply Quote 0
          • DusX
            DusX Tech Staff @RL last edited by

            @rl said:

            How could that have happened?

            Hap is installed and registered along with Isadora. If something causes a failure during install, it's possible the codecs which are registered could be corrupted.
            It sounds like re-installing Isadora corrected the issue.

             

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