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    [ANSWERED / SOLVED] No stage output on Isadora 3.0.7

    How To... ?
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    • J
      jserembe last edited by Juriaan

      I have a movie player attached to a projector with the video playing (I can hear it playing). But I cannot see it. No visual at all.  What am I doing wrong?

      It is an mp4, 835x1200 pixels (vertical video).

      mark_m jfg 2 Replies Last reply Reply Quote 0
      • mark_m
        mark_m @jserembe last edited by

        @jserembe

        Are your stages showing? Menu -> output-> show stages? (Or ctrl/Cmd + G)

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        J 1 Reply Last reply Reply Quote 0
        • J
          jserembe @mark_m last edited by

          @mark_m Yes, but I get a blank screen.

          J 1 Reply Last reply Reply Quote 0
          • J
            jserembe @jserembe last edited by

            @jserembe

            1 Reply Last reply Reply Quote 0
            • jfg
              jfg @jserembe last edited by

              @jserembe said:

              It is an mp4, 835x1200 pixels (vertical video).

               Which codec?

              best

              Jean-François 

              • Izzy 3.2.6
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              • A range of deployable older Macs
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              J 1 Reply Last reply Reply Quote 0
              • J
                jserembe @jfg last edited by

                Codec is H264 from Premiere

                J 1 Reply Last reply Reply Quote 0
                • J
                  jserembe @jserembe last edited by

                  I also tried HAP exporting a 1920x1080 video. Still no image on the stage. But I can hear it playing.

                  bonemap 1 Reply Last reply Reply Quote 0
                  • bonemap
                    bonemap Izzy Guru @jserembe last edited by bonemap

                    @jserembe

                    Hi,

                    Have you seen any other videos working in Isadora on your system?

                    Here is a test patch, linked below, that plays a video and another scene with a non-video animation. You can download and try this patch to see if it works on your system? If you are seeing the 'rosette' video try placing your video into the video bin and playing it through the test patch. Does it appear or not?

                    Best Wishes

                    Russell

                    test.zip

                    http://bonemap.com | Australia
                    Izzy STD 4.2 | USB 3.6 | + Beta
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                    J 1 Reply Last reply Reply Quote 0
                    • J
                      jserembe @bonemap last edited by

                      @bonemap I have played videos in Isadora before - but not for awhile. Have updated since then. The text video does not play either.

                      bonemap 1 Reply Last reply Reply Quote 0
                      • bonemap
                        bonemap Izzy Guru @jserembe last edited by

                        @jserembe

                        Hi,

                        OK, let's reset Isadora preferences on your system.  Please try to following the directions for resetting Isadora preferences here:

                        https://support.troikatronix.c...

                        I see you are using Isadora 3.0.7. 

                        Can you provide your computer system information i.e. what model and year, what Operating System number?

                        Best Wishes

                        Russell

                        http://bonemap.com | Australia
                        Izzy STD 4.2 | USB 3.6 | + Beta
                        MBP 16” 2019 2.4 GHz Intel i9 64GB AMD Radeon Pro 5500 8 GB 4TB SSD | 14.5 Sonoma
                        Mac Studio 2023 M2 Ultra 128GB | OSX 15.3 Sequoia
                        A range of deployable older Macs

                        J 1 Reply Last reply Reply Quote 0
                        • J
                          jserembe @bonemap last edited by

                          @bonemap I reset preferences - did not help.

                          MacOS 11.5.2   IMac 27in  

                          4.2 GHz Quad-Core Intel Core i7   

                          24 GB 2400 MHz DDR4

                          Radeon Pro 580 8 GB

                          bonemap 1 Reply Last reply Reply Quote 0
                          • bonemap
                            bonemap Izzy Guru @jserembe last edited by

                            @jserembe said:

                            MacOS 11.5.2   IMac 27in  4.2 GHz Quad-Core Intel Core i7   24 GB 2400 MHz DDR4Radeon Pro 580 8 GB

                             Hi,

                            That sounds like a really capable machine. If you are not in the middle of preparing for a show you could consider upgrading Isadora to the latest version 3.1.1. and see if that helps.

                            However, if you require to continue working with Isadora 3.0.7, I suggest you open a support ticket and get the team to assist you with finding a solution.

                            https://support.troikatronix.c...

                            Best Wishes

                            Russell

                            http://bonemap.com | Australia
                            Izzy STD 4.2 | USB 3.6 | + Beta
                            MBP 16” 2019 2.4 GHz Intel i9 64GB AMD Radeon Pro 5500 8 GB 4TB SSD | 14.5 Sonoma
                            Mac Studio 2023 M2 Ultra 128GB | OSX 15.3 Sequoia
                            A range of deployable older Macs

                            J Michel 2 Replies Last reply Reply Quote 0
                            • J
                              jserembe @bonemap last edited by

                              @bonemap OMG - the update did it. Genius. Thanks so much for your assistance!

                              1 Reply Last reply Reply Quote 1
                              • Michel
                                Michel Izzy Guru @bonemap last edited by

                                @bonemap @jserembe

                                Version 3.0.7 will not work on Big Sur (no output on the stage). If you have Big Sur you have to upgrade Isadora.

                                Best Michel

                                Michel Weber | www.filmprojekt.ch | rMBP (2019) i9, 16gig, AMD 5500M 8 GB, OS X 10.15 | located in Winterthur Switzerland.

                                1 Reply Last reply Reply Quote 2
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