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    [ANSWERED] Screen Capture Actor on macOS Catalina and Newer

    How To... ?
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    • N
      nic Beta Tester last edited by Woland

      Does anyone know why I can't get a list of my windows on the Screen Capture actor? I currently have many windows open but the only options the 'windows list' gives me are: 'none' and 'Untitled---Isadora' (ie my isadora working window). Also to actually see the video feed of the Isadora working window I need to turn on the 'windows cpu mode'. I didn't have a problem with the older beta version of the actor.

      thanks

      Juriaan mark 2 Replies Last reply Reply Quote 0
      • Juriaan
        Juriaan Tech Staff @nic last edited by Juriaan

        @nic

        Hi there Nic, 

        Are you running on Windows or Mac? And what version of Isadora are you running (if Mac, ARM based or Intel ?)

        Isadora 3.1.1, Dell XPS 17 9710, Windows 10
        Interactive Performance Designer, Freelance Artist, Scenographer, Lighting Designer, TroikaTronix Community moderator
        Always in for chatting about interaction in space / performance design. Drop me an email at hello@juriaan.me

        N 2 Replies Last reply Reply Quote 0
        • N
          nic Beta Tester @Juriaan last edited by

          @juriaan Thanks Juriaan, I'm on an Intel i7 Macbook Pro running Big Sur

          DusX 1 Reply Last reply Reply Quote 0
          • DusX
            DusX Tech Staff @nic last edited by

            @nic

            I just testing on Intel + Catalina with the latest Screen Capture plugin without any issue.
            Also M1 + Big Sur with no problem.

            Unfortunely I don't have a Big Sur drive I can run on the Intel machine at this time. I was able to display windows from both attached Dsiplays in both cases, and the CPU/GPU feature also worked as expected.

            @Woland do you have an Intel Big Sur machine available for a test?

            Troikatronix Technical Support

            • New Support Ticket Link: https://support.troikatronix.com/support/tickets/new
            • Isadora Add-ons: https://troikatronix.com/add-ons/
            • My Add-ons: https://troikatronix.com/add-ons/?u=dusx

            Running: Win 10 64bit, i7-8750H, M.2 PCIe SSD's, 16gb DDR4-2666, nVidia GTX 1070 | located in Ontario Canada.

            N 1 Reply Last reply Reply Quote 0
            • N
              nic Beta Tester @DusX last edited by

              @dusx Hi dustx, this is all a bit strange, I've cleaned my drive but am still getting the same issue with the Screen Capture on my system. here's a grab to show you the windows available. As I say there are many more windows open which don't get detected...

              1 Reply Last reply Reply Quote 0
              • N
                nic Beta Tester @Juriaan last edited by

                @juriaann @DusX Hi folks, sorry to have to pester you on this but I really need to use this actor now. 

                Here's what I've figured out so far:

                The Screen Capture used to work on my mac, though I think I tested it on 3.08f12 and used the Screen Capture Alpha. I'm pretty sure I was running Big Sur then (about a year ago). I've just tried to replicate this on my current version of Big Sur (11.4) by using an old Isadora file with the Screen Capture Alpha actor and opening 3.08f12 but still have the same issue.

                I've updated Big Sur to the current working version 11.6.2 but the problem is still there. (I don't want to move to the next OS as other applications are reliant on Big Sur)

                The attached screen recording shows me setting up the actor but no output is visible until I switch on window CPU mode. Still no other windows appear in the Window List.

                And to note that Zoom, which also has window capturing selection (screen share), works fine and allows me to select from all the windows open on my mac.

                N 1 Reply Last reply Reply Quote 0
                • N
                  nic Beta Tester @nic last edited by

                  @nic -here's the screen recording

                  1 Reply Last reply Reply Quote 0
                  • Woland
                    Woland Tech Staff last edited by

                    Did you download and install the latest versions of both Isadora and the Screen Capture plugin?

                    Best wishes,

                    Woland

                    TroikaTronix Technical Support
                    New Support Ticket Link: https://support.troikatronix.com/support/tickets/new
                    TroikaTronix Support Policy: https://support.troikatronix.com/support/solutions/articles/13000064762
                    TroikaTronix Add-Ons Page: https://troikatronix.com/add-ons/

                    | Isadora 2.6.1 + 3 | Mac Pro (Late 2013), macOS 10.14.6, 3.5GHz 6-core, 1TB SSD, 64GB RAM, Dual AMD FirePro D700s | Macbook Pro (Retina, 15", Mid 2015), macOS 10.11.4, 2.8GHz Intel Core i7, 16GB RAM, Intel Iris Pro 1536 MB |

                    N 1 Reply Last reply Reply Quote 0
                    • N
                      nic Beta Tester @Woland last edited by

                      @woland yes, both current versions. I deleted and re-installed both to double check & still the same problem :(

                      DusX 1 Reply Last reply Reply Quote 0
                      • DusX
                        DusX Tech Staff @nic last edited by DusX

                        @nic

                        I just don't know. I can't reproduce this issue on my test machines (which are nearly clean installs of the macOS).

                        Troikatronix Technical Support

                        • New Support Ticket Link: https://support.troikatronix.com/support/tickets/new
                        • Isadora Add-ons: https://troikatronix.com/add-ons/
                        • My Add-ons: https://troikatronix.com/add-ons/?u=dusx

                        Running: Win 10 64bit, i7-8750H, M.2 PCIe SSD's, 16gb DDR4-2666, nVidia GTX 1070 | located in Ontario Canada.

                        1 Reply Last reply Reply Quote 0
                        • mark
                          mark @nic last edited by mark

                          @nic

                          Hey there, Mark here. I just tried this on Big Sur (11.2.3) with the Isadora 3.1.1 and the Screen Capture v1.0.

                          It works fine and the windows list is correct as long as you've given the macOS permission for Isadora to capture.

                          When I added the Screen Capture plugin to my patch, I was shown this dialog:


                          I then chose "Open System Preferences", unlocked the pane by giving my password, and ensured that the checkbox next to Isadora was checked.


                          So please go to System Preferences > Security & Privacy > Privacy > Screen Recording and ensure Isadora is listed there and that the checkbox is checked.

                          Best Wishes,
                          Mark

                          Media Artist & Creator of Isadora
                          Macintosh SE-30, 32 Mb RAM, MacOS 7.6, Dual Floppy Drives

                          N 1 Reply Last reply Reply Quote 2
                          • N
                            nic Beta Tester @mark last edited by nic

                            @mark Genius! But then you are the creator general. Many thanks Mark, I must say that Apple keep springing extra unannounced security measures every five minutes, I'm glad you're on the ball. :)

                            mark 1 Reply Last reply Reply Quote 3
                            • mark
                              mark @nic last edited by

                              @nic said:

                              I must say that Apple keep springing extra unannounced security measures every five minutes

                               Yes. While security is important, I can say that this is a pain in the neck for everyone. Sigh...

                              Best Wishes,
                              Mark

                              Media Artist & Creator of Isadora
                              Macintosh SE-30, 32 Mb RAM, MacOS 7.6, Dual Floppy Drives

                              1 Reply Last reply Reply Quote 1
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