• Products
    • Isadora
    • Get It
    • ADD-ONS
    • IzzyCast
    • Get It
  • Forum
  • Help
  • Werkstatt
  • Newsletter
  • Impressum
  • Dsgvo
  • Press
  • Isadora
  • Get It
  • ADD-ONS
  • IzzyCast
  • Get It
  • Press
  • Dsgvo
  • Impressum

Navigation

    • Register
    • Login
    • Search
    • Categories
    • Recent
    • Popular
    • Tags

    Matrox TripleHead and Windows 11

    Hardware
    4
    5
    1090
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • G
      gastondesign last edited by

      Has anyone else had trouble with Windows 11 and the Matrox TripleHead2Go DP Edition? I have students working on a project and my two Windows students cannot get it to work properly. The Matrox software will only use the Matrox as a clone and show an extended desktop on both monitors plugged in. Does anyone have any ideas?

      DusX 1 Reply Last reply Reply Quote 0
      • DusX
        DusX Tech Staff @gastondesign last edited by

        @gastondesign

        I'll pull mine out tomorrow again, and let you know if I can see whats going on.

        Troikatronix Technical Support

        • New Support Ticket Link: https://support.troikatronix.com/support/tickets/new
        • My Add-ons: https://troikatronix.com/add-ons/?u=dusx
        • Profession Services: https://support.troikatronix.com/support/solutions/articles/13000109444-professional-services

        Running: Win 11 64bit, i7, M.2 PCIe SSD's, 32gb DDR4, nVidia GTX 4070 | located in Ontario Canada.

        G 1 Reply Last reply Reply Quote 0
        • G
          gastondesign @DusX last edited by

          @dusx Thank you! We've got all of the Apple computers working fine, but this issue is showing up on both Windows PCs.

          A 1 Reply Last reply Reply Quote 0
          • A
            ActHappy @gastondesign last edited by

            @gastondesign I'm trying to set this up atm too but with newer Mac laptops. How did you get that setup to work? on my m1 Macbook Pro it only recognizes the triple head as a 1600x1200 display, and on the 2019 intel Macbook pro the computer recognizes the triple head as a long screen (6000somthing x 1800 or so) but the projectors dont seem to recognize any input.

            best,

            Christian

            1 Reply Last reply Reply Quote 0
            • Woland
              Woland Tech Staff last edited by

              Just in case there's any confusion about how this should work:

              1. The Matrox should show up as one big display.
              2. The displays attached to the TripleHead2Go will not show up in your computer's display setup as separate displays.
              3. The way these devices work is by tricking your computer into thinking it's one big display, then in programs like Isadora you can send specific content to the 1st, 2nd, or 3rd third of that big screen (each third being a different display that's plugged into one of the TripleHead2Go's outputs).
              4. The Matrox devices prefer that you connect identical displays to their outputs. Using displays that have different refresh rates, aspect ratios, and resolutions may not work.

              I'm not saying that that's the problem anyone here is experiencing, but in case anyone who doesn't know this information reads this thread, I thought it might be helpful to state these things.

              TroikaTronix Technical Support
              New Support Ticket: https://support.troikatronix.com/support/tickets/new
              Support Policy: https://support.troikatronix.com/support/solutions/articles/13000064762
              Add-Ons: https://troikatronix.com/add-ons/ & https://troikatronix.com/add-ons/?u=woland
              Professional Services: https://support.troikatronix.com/support/solutions/articles/13000109444

              | Isadora Version: all of them | Mac Pro (Late 2013), macOS 10.14.6, 3.5GHz 6-core, 1TB SSD, 64GB RAM, Dual AMD FirePro D700s |

              1 Reply Last reply Reply Quote 3
              • First post
                Last post