Entecc problem serial port issues and set up issues does not work on show patch, works on test patch

[em_tx]

Hi there, 

I am (trying) to use enttec pro mk2 for show. I am having trouble to set up serial port (Isa is freezing&crashing COMs are disappearing, no. 4 constantly busy). I have some feeling it is a set up problem. This is happening on special partition/win install for shows. I was able to run test on office win partition which is bloated by many things. So it is really somehow currious. The only different thing us, that show i stance uses midi. (Collecting signals from sensors via rassberry which is programmed that ut outputs midi. On windows side it uses midi loop and vmpk - winkeyboard in order to get it to isa. 

 Midi works fine.)

Anybody please has an idea - maybe it is a wrong set up somewhere?
Thanks

[Armando]

Hi, I'm on a mac, but I'll try to help giving you my experience.

I have the same interface and used it for years. I had to download drivers from enttec website. And drivers were not updated for all versions of the mac systems. So I gave up on the enttec interface. But now all the updated drivers are installed directly by enttec app EMU. Did you install EMU ? In this way you have all the updated drivers. Even if you don't use the app you need it so you have the drivers and can configure the interface. Did you install it it could be as simple as that

Good luck !

[Juriaan]

Hey @em_tx , 

Checking in with you; were you able to get it working? If not please let us know and we will see or can we assist further

[Armando]

@em_tx Have you tried to install emu ?