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    [ANSWERED] Using the Rokoko Smartsuit

    Hardware
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    • S
      stj last edited by Woland

      Hello everyone, 

      we have just bought a Rokoko Samrtsuit for our theatre school and tried to replicate the steps in Isadora Guru Session 19. However it seems that Rokoko does not seem to support Isadora anymore?

      WE would like to work with the live data in Isadora, is there another way / different workflow today?

      Thanks for feedback on this!

      Woland 2 Replies Last reply Reply Quote 0
      • Woland
        Woland Tech Staff @stj last edited by

        @stj said:

        WE would like to work with the live data in Isadora, is there another way / different workflow today?

         Send in a ticket with the link in my signature. We have a beta version of the Rokoko Studio Live Watcher Isadora actor/plugin that works with the new version of Rokoko's software.

        TroikaTronix Technical Support
        New Support Ticket: https://support.troikatronix.com/support/tickets/new
        Support Policy: https://support.troikatronix.com/support/solutions/articles/13000064762
        Add-Ons: https://troikatronix.com/add-ons/ & https://troikatronix.com/add-ons/?u=woland
        Professional Services: https://support.troikatronix.com/support/solutions/articles/13000109444

        | Isadora Version: all of them | Mac Pro (Late 2013), macOS 10.14.6, 3.5GHz 6-core, 1TB SSD, 64GB RAM, Dual AMD FirePro D700s |

        S 1 Reply Last reply Reply Quote 1
        • Woland
          Woland Tech Staff @stj last edited by

          @stj

          Alternatively, you could use the legacy version of Rokoko's Studio Live software and that will work fine with the current version of the Rokoko Studio Live Watcher Isadora actor/plugin that's on the TroikaTronix Add-Ons Page.

          TroikaTronix Technical Support
          New Support Ticket: https://support.troikatronix.com/support/tickets/new
          Support Policy: https://support.troikatronix.com/support/solutions/articles/13000064762
          Add-Ons: https://troikatronix.com/add-ons/ & https://troikatronix.com/add-ons/?u=woland
          Professional Services: https://support.troikatronix.com/support/solutions/articles/13000109444

          | Isadora Version: all of them | Mac Pro (Late 2013), macOS 10.14.6, 3.5GHz 6-core, 1TB SSD, 64GB RAM, Dual AMD FirePro D700s |

          S 1 Reply Last reply Reply Quote 1
          • S
            stj @Woland last edited by

            @woland I have just sent a ticket, thanks for the quick reply!

            1 Reply Last reply Reply Quote 0
            • S
              stj @Woland last edited by

              @woland The Legacy Rokoko Studio does not display an Isadora option for live streaming as it used to...

              Woland 1 Reply Last reply Reply Quote 0
              • Woland
                Woland Tech Staff @stj last edited by

                @stj

                Your screenshot looks like it's still the recent version of the software, just set to a legacy setup mode. 

                You do actually need to use the legacy version of their software, which can be found here: https://support.rokoko.com/hc/en-us/articles/4410415520529-Getting-Started-Rokoko-Legacy

                TroikaTronix Technical Support
                New Support Ticket: https://support.troikatronix.com/support/tickets/new
                Support Policy: https://support.troikatronix.com/support/solutions/articles/13000064762
                Add-Ons: https://troikatronix.com/add-ons/ & https://troikatronix.com/add-ons/?u=woland
                Professional Services: https://support.troikatronix.com/support/solutions/articles/13000109444

                | Isadora Version: all of them | Mac Pro (Late 2013), macOS 10.14.6, 3.5GHz 6-core, 1TB SSD, 64GB RAM, Dual AMD FirePro D700s |

                S 1 Reply Last reply Reply Quote 0
                • S
                  stj @Woland last edited by

                  @woland

                  Here is what happened when I tried to use Rokoko Studio Legacy from the link you sent: when installing the legacy software, it updates automatically whithout a chance to avoid this. After opening / logging in I get the interface above with no Isadora option for livestreaming the data.

                  Woland 1 Reply Last reply Reply Quote 0
                  • Woland
                    Woland Tech Staff @stj last edited by

                    @stj said:

                    Here is what happened when I tried to use Rokoko Studio Legacy from the link you sent: when installing the legacy software, it updates automatically whithout a chance to avoid this. After opening / logging in I get the interface above with no Isadora option for livestreaming the data.

                    You'll need to contact Rokoko Support then and explain that you need access to the legacy version of their software for use with Isadora. That or you'll need to send in a ticket to us to join our beta program so you can use the updated Rokoko actor to work with the new software.

                    TroikaTronix Technical Support
                    New Support Ticket: https://support.troikatronix.com/support/tickets/new
                    Support Policy: https://support.troikatronix.com/support/solutions/articles/13000064762
                    Add-Ons: https://troikatronix.com/add-ons/ & https://troikatronix.com/add-ons/?u=woland
                    Professional Services: https://support.troikatronix.com/support/solutions/articles/13000109444

                    | Isadora Version: all of them | Mac Pro (Late 2013), macOS 10.14.6, 3.5GHz 6-core, 1TB SSD, 64GB RAM, Dual AMD FirePro D700s |

                    S mark_m 2 Replies Last reply Reply Quote 0
                    • S
                      stj @Woland last edited by

                      @woland

                      Thanks! It would be great if I could join the beta program. At the same time I will also contact Rokoko since we have performances in the beginning of July and want to use the Rokoko Smartsuit with Isadora.

                      1 Reply Last reply Reply Quote 1
                      • mark_m
                        mark_m @Woland last edited by

                        @woland

                        Am curious to know what the resolution of this issue was.

                        If I am offered the opportunity to work with Rokoko Smart Suit, first generation, and would be installing their software for the first time on a PC, will I be able to get it to work with Isadora?
                        What steps would I need to follow? Which version of the Rokoko Studio Live Watcher actor would I need? Does Rokoko Studio Live current software still work with their gen 1 suits?

                        Many thanks

                        Intel NUC8i7HVK Hades Canyon VR Gaming NUC, i7-8809G w/ Radeon RX Vega M GH 4GB Graphics, 32GB RAM, 2 x NVMe SSD
                        Gigabyte Aero 15 OLED XD. Intel Core i7-11800H, NVidia RTX3070, 32GB RAM 2 x NVMe SSD
                        PC Specialist Desktop: i9-14900K, RTX4070Ti, 64GB RAM, Win11Pro
                        www.natalieinsideout.com

                        Woland 1 Reply Last reply Reply Quote 0
                        • Woland
                          Woland Tech Staff @mark_m last edited by

                          @mark_m said:

                          Am curious to know what the resolution of this issue was.

                          I don't remember the resolution for this specific instance, but I can tell you from the final screenshot that it's a screenshot from the newer version of the Rokoko Studio software, and that the cube image at the bottom of the list is the one now used to stream to Isadora (they only had a dedicated Isadora streaming option in the legacy software). For instructions on using this version of the software, in the Scene Editor of Isadora 4.0.7 just right-click the Rokoko Studio Live Watcher actor and choose the top menu option in the contextual menu: "Show Actor Help in Browser". The in-browser help text for the updated Rokoko Studio Live Watcher actor has extra HTML at the top explaining the setup steps for the new Rokoko Studio software.


                          @mark_m said:

                          What steps would I need to follow? Which version of the Rokoko Studio Live Watcher actor would I need? Does Rokoko Studio Live current software still work with their gen 1 suits? 

                          The newest version of the Rokoko Studio Live Watcher (which comes in the download for Isadora 4.0.7) and the newest version of the Rokoko Studio software should work with the v1 suit. 

                          The tutorial and actor that come in Add-Ons Page download for the Rokoko Studio Live Watcher should work if you need to use the legacy version of the Rokoko Studio Software for the v1 suit.

                          Either way, you will also need to get the first paid tier of subscription for the Rokoko Software in order to stream the data from their software to any other software. The "Plus" tier costs $20USD/month. 

                          If you run into any trouble just send in a ticket (link in my signature) and I can personally walk you through it since I have my own v1 suit.

                          TroikaTronix Technical Support
                          New Support Ticket: https://support.troikatronix.com/support/tickets/new
                          Support Policy: https://support.troikatronix.com/support/solutions/articles/13000064762
                          Add-Ons: https://troikatronix.com/add-ons/ & https://troikatronix.com/add-ons/?u=woland
                          Professional Services: https://support.troikatronix.com/support/solutions/articles/13000109444

                          | Isadora Version: all of them | Mac Pro (Late 2013), macOS 10.14.6, 3.5GHz 6-core, 1TB SSD, 64GB RAM, Dual AMD FirePro D700s |

                          mark_m 1 Reply Last reply Reply Quote 1
                          • mark_m
                            mark_m @Woland last edited by

                            @woland


                            You are, as ever, amazing.

                            Thanks so much for the comprehensive answer: looks like I’ll be able to do what I want to do. Which is great. Thanks for the offer of further assistance. Much appreciated and I’ll take you up on that if and when the time comes.


                            many thanks 


                            Mark (not…)

                            Intel NUC8i7HVK Hades Canyon VR Gaming NUC, i7-8809G w/ Radeon RX Vega M GH 4GB Graphics, 32GB RAM, 2 x NVMe SSD
                            Gigabyte Aero 15 OLED XD. Intel Core i7-11800H, NVidia RTX3070, 32GB RAM 2 x NVMe SSD
                            PC Specialist Desktop: i9-14900K, RTX4070Ti, 64GB RAM, Win11Pro
                            www.natalieinsideout.com

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