• Products
    • Isadora
    • Get It
    • ADD-ONS
    • IzzyCast
    • Get It
  • Forum
  • Help
  • Werkstatt
  • Newsletter
  • Impressum
  • Dsgvo
  • Press
  • Isadora
  • Get It
  • ADD-ONS
  • IzzyCast
  • Get It
  • Press
  • Dsgvo
  • Impressum

Navigation

    • Register
    • Login
    • Search
    • Categories
    • Recent
    • Popular
    • Tags

    Isadora 4 is available now!

    TroikaTronix Announcements
    isadora 4
    7
    11
    2231
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • R
      Reload2024 last edited by

      I'm on the monthly rental, what do I have to do to upgrade?

      xenia 1 Reply Last reply Reply Quote 0
      • xenia
        xenia Tech Staff @Reload2024 last edited by

        @reload2024 If you have a valid Subscription, Rental, or Temporary license activated on your computer, it will continue to work for Isadora 3 and will work with any version of Isadora 4. You will not need new license activation information, nor will you need to re-activate your license for Isadora 4. All you will need to do is download and install Isadora 4 (which can be installed on the same computer as Isadora 3 without issue).

        Notdoc 1 Reply Last reply Reply Quote 2
        • Notdoc
          Notdoc @xenia last edited by

          @xenia said:

          which can be installed on the same computer as Isadora 3

           ...so you recommend running both, rather than replacing? Will Troika continue to support Izzy 3 as a distinct version, or will all future updates/grades only apply to 4?

          (sorry if this is a dumb question, but I'm not clear on this...)

          Ventura 13.7.2 on Macbook Pro 14-in M1 Max 2022

          Woland 1 Reply Last reply Reply Quote 0
          • Woland
            Woland Tech Staff @Notdoc last edited by Woland

            @notdoc said:

            so you recommend running both, rather than replacing?

            You may certainly uninstall Isadora 3 if you'd like, but installing Isadora 4 will not automatically replace Isadora 3. This is not because we recommend running both, it's because we know that many of our users (myself included) when re-mounting a show, prefer to run the show file in the same version of Isadora with which it was created. This is the reason we were careful to make sure it was easy for our users to do that if they wished, and why you'll see us specifically mentioning in various places that Isadora 3 and Isadora 4 can coexist without issue on the same computer. This is also why we ensured that Isadora 4 Perpetual Licenses, Rentals, and Subscriptions all allow the user to work with both Isadora 3 and Isadora 4.


            @notdoc said:

            Will Troika continue to support Izzy 3 as a distinct version, or will all future updates/grades only apply to 4?

            As outlined in the updated TroikaTronix Support Policy: 

            Our team provides technical support for Isadora 3.2.6 and later. However, TroikaTronix is no longer actively developing Isadora 3 and earlier, and future updates will be available for Isadora 4 only.

            TroikaTronix Technical Support
            New Support Ticket: https://support.troikatronix.com/support/tickets/new
            Support Policy: https://support.troikatronix.com/support/solutions/articles/13000064762
            Add-Ons: https://troikatronix.com/add-ons/ & https://troikatronix.com/add-ons/?u=woland
            Professional Services: https://support.troikatronix.com/support/solutions/articles/13000109444

            | Isadora Version: all of them | Mac Pro (Late 2013), macOS 10.14.6, 3.5GHz 6-core, 1TB SSD, 64GB RAM, Dual AMD FirePro D700s |

            Notdoc 1 Reply Last reply Reply Quote 2
            • Notdoc
              Notdoc @Woland last edited by

              @woland

              thanks, sorry i didn't see that info

              Ventura 13.7.2 on Macbook Pro 14-in M1 Max 2022

              Woland 1 Reply Last reply Reply Quote 0
              • Woland
                Woland Tech Staff @Notdoc last edited by

                @notdoc said:

                thanks, sorry i didn't see that info

                No worries, it's very new info. Also, asking these questions and giving us the opportunity to answer them is helpful for others who may be wondering the same thing, so there's no need to apologize. Thank you for asking :)

                TroikaTronix Technical Support
                New Support Ticket: https://support.troikatronix.com/support/tickets/new
                Support Policy: https://support.troikatronix.com/support/solutions/articles/13000064762
                Add-Ons: https://troikatronix.com/add-ons/ & https://troikatronix.com/add-ons/?u=woland
                Professional Services: https://support.troikatronix.com/support/solutions/articles/13000109444

                | Isadora Version: all of them | Mac Pro (Late 2013), macOS 10.14.6, 3.5GHz 6-core, 1TB SSD, 64GB RAM, Dual AMD FirePro D700s |

                1 Reply Last reply Reply Quote 3
                • mark_m
                  mark_m @DusX last edited by

                  Very excited to get the email in my inbox today!

                  Looking forward to upgrading as soon as Arts Council England put some money in my bank account :-)

                  Am back on the road in October touring a show made in the last version 3 public release.  What are our thoughts about upgrading Isadora 3 show files and running them in Isadora 4? I suppose it's just a case of testing, testing, testing? Any gotchas that we know about?

                  Intel NUC8i7HVK Hades Canyon VR Gaming NUC, i7-8809G w/ Radeon RX Vega M GH 4GB Graphics, 32GB RAM, 2 x NVMe SSD
                  Gigabyte Aero 15 OLED XD. Intel Core i7-11800H, NVidia RTX3070, 32GB RAM 2 x NVMe SSD
                  PC Specialist Desktop: i9-14900K, RTX4070Ti, 64GB RAM, Win11Pro
                  www.natalieinsideout.com

                  DusX 1 Reply Last reply Reply Quote 0
                  • DusX
                    DusX Tech Staff @mark_m last edited by

                    @mark_m said:

                    Any gotchas that we know about?

                     Nothing I can think of. Most Add-ons are now included by default, but plugins in the external folder won't cause any issue since Isadora 4 checks the internal version numbers. We have been running V3 and V4 side by side for months, and I haven't had any issue. Of course backup before upgrading, since file format will be updated and won't be openable in V3 if you need to go back for any reason.

                    Troikatronix Technical Support

                    • New Support Ticket Link: https://support.troikatronix.com/support/tickets/new
                    • My Add-ons: https://troikatronix.com/add-ons/?u=dusx
                    • Profession Services: https://support.troikatronix.com/support/solutions/articles/13000109444-professional-services

                    Running: Win 11 64bit, i7, M.2 PCIe SSD's, 32gb DDR4, nVidia GTX 4070 | located in Ontario Canada.

                    Woland E 2 Replies Last reply Reply Quote 1
                    • Woland
                      Woland Tech Staff @DusX last edited by Woland

                      @dusx said:

                      Of course backup before upgrading, since file format will be updated and won't be openable in V3 if you need to go back for any reason.

                      Just chiming in because, while it's technically correct, the wording of this warning makes the process sound much scarier than it actually is. The feature that's been in place since the launch of Isadora 3, which prompts you to create and update a copy of a file that was made in an older version of Isadora (leaving the original file untouched), is still in place, so it's impossible to accidentally update a file to the Isadora 4 file format by misclicking once or by opening an older file using Isadora 4 without backing it up first. There is no way to disable this safety net feature, and the default choice in the dialog is to create a copy (leaving the original file unmodified). 

                      TLDR: Isadora 4 is designed to preserve your original file and work with a copy instead so that you don't have to think or worry about making a backup yourself.

                      Best wishes,

                      Woland

                      TroikaTronix Technical Support
                      New Support Ticket: https://support.troikatronix.com/support/tickets/new
                      Support Policy: https://support.troikatronix.com/support/solutions/articles/13000064762
                      Add-Ons: https://troikatronix.com/add-ons/ & https://troikatronix.com/add-ons/?u=woland
                      Professional Services: https://support.troikatronix.com/support/solutions/articles/13000109444

                      | Isadora Version: all of them | Mac Pro (Late 2013), macOS 10.14.6, 3.5GHz 6-core, 1TB SSD, 64GB RAM, Dual AMD FirePro D700s |

                      1 Reply Last reply Reply Quote 3
                      • E
                        electrologos @DusX last edited by

                        @dusx said:

                        <p>@mark_m said:</p> <blockquote>Any gotchas that we know about?</blockquote> <p> Nothing I can think of. Most Add-ons are now included by default, but plugins in the external folder won't cause any issue since Isadora 4 checks the internal version numbers. We have been running V3 and V4 side by side for months, and I haven't had any issue. Of course backup before upgrading, since file format will be updated and won't be openable in V3 if you need to go back for any reason.</p>

                         

                        electrologospatra

                        1 Reply Last reply Reply Quote 0
                        • First post
                          Last post