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    Issue with Elgato camlink 4K live capture

    Hardware
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    • F
      frank522 last edited by

      Hi all, I'm hoping someone can help. I have a Mac laptop running 26.7.1 and Izzy USB 4.5.1. We have a camlink 4k that captures live video from the stage. Everything was working fine but overnight the computer updated to 26.7.1 and now Izzy doesn't "see" it in live capture settings. It was working fine before the update and it still works on my laptop that is running 26.7. Quicktime sees the camlink so it seems to be an Izzy issue, not a Mac issue. Any thoughts? I've tried rebooting, rebooting and then plugging in the camlink in all sorts of order. No dice. Izzy does see the FaceTime camera, so it seems to be an issue with the camlink. I've asked our IT dept to downgrade the laptop back to 26.7. We'll see what they say in the morning. I usually have them turn off auto updates but they just gave me a new laptop this year and I forgot. Lesson learned! 

      Thank you -

      Frank Schneider

      Latin School of Chicago

      Faithful user of Izzy since 2

      Macbook running 26.7.1

      Isadora USB 4.5.1

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