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    Missing actors

    Troubleshooting and Bug Reports
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    • craigw
      craigw last edited by

      I'm an early tester for 2.0 b12. I had the license setup as USB so I could use it on other computers too. I use my laptop to build, and then a more powerful Mac to play them for shows (new Mac Pro). However when booting Isadora on the Pro it says that many actors won't be able to be used. I can see them on the build but they seem to do rendered useless.

      ???
      Thanks

      Mac OS Ventura 2017 MacPro, 32g Ram ,AMD FirePro D700 6144 MB. Isadora v3.2.6 Los Angeles CA

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      • Michel
        Michel Izzy Guru last edited by

        @craigw

        Is it possible that the actors that are missing are 3rd party actors? For example Pete Warden’s FreeFrame Plugins or others?

        Best
        Michel

        Michel Weber | www.filmprojekt.ch | rMBP (2019) i9, 16gig, AMD 5500M 8 GB, OS X 10.15 | located in Winterthur Switzerland.

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        • craigw
          craigw last edited by

          This is the message. The bottom QC I know what the problem is. But the others I'm not sure.f5118f-screen-shot-2014-10-09-at-11.08.23-am.png

          Mac OS Ventura 2017 MacPro, 32g Ram ,AMD FirePro D700 6144 MB. Isadora v3.2.6 Los Angeles CA

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          • Skulpture
            Skulpture Izzy Guru last edited by

            Is the Isadora License for version 2 only installed on your laptop? It's possible you need to install V2 on the Mac Pro and update the license?

            Graham Thorne | www.grahamthorne.co.uk
            RIG 1: Custom-built PC: Windows 11. Ryzen 7 7700X, RTX3080, 32G DDR5 RAM. 2 x m.2.
            RIG 2: Laptop Dell G15: Windows 11, Intel i9 12th Gen. RTX3070ti, 16G RAM (DDR5), 2 x NVME M.2 SSD.
            RIG 3: Apple Laptop: rMBP i7, 8gig RAM 256 SSD, HD, OS X 10.12.12

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            • craigw
              craigw last edited by

              Yeah, I did it.  When I start the program on the MacPro it says it's licensed to me. If I start a new project and search player and projector here is the return.

              It's strange. Is there a place where these files live?

              785576-photo-1.jpg f5576c-photo-2.jpg

              Mac OS Ventura 2017 MacPro, 32g Ram ,AMD FirePro D700 6144 MB. Isadora v3.2.6 Los Angeles CA

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              • primaldivine
                primaldivine last edited by

                Dear Craig,

                Form your description and screenshots, it is clear that the MacPro is not successfully updating to v2.0. That is why the 2.0 actors are not unlocking.
                Please start a support request and we can troubleshoot this with you, more effectively there.
                Here is the link:  http://troikatronix.com/support/isadora/

                thanks
                primald

                Pro-User Latest Beta - MacBook Pro i7 2.66GHz SSD
                www.jamiegriffiths.com Arctic Canada
                www.chickweedarts.com

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