Sentenal
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Dear @craigw,
Yes, I guess that's true. OK. If you need me to create a temporary license to allow you to work until we get this sorted, PM me.Best Wishes,Mark -
Please select the Isadora application icon and hit cmd+i, check if you have tick marked "prevent app nap" and restart your mac. Does this solve your problem?
Best Michel
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It wasn't checked on my laptop, so I'm sure it's not on the work computer either. I'll do that Monday morning and that let you know how the day went.
Seems like a strange option.Thanks. -
Dear @craigw,
Yeah, it is. My guess is that it is related to the seemingly imminent convergence of all things Apple – meaning iPad/iPhone = Mac OS X. I mean, i guess it's good to be conscious of energy use, but you know, if you're on a desktop probably you're using it for the power it offers. Thus, defaulting to "App Nap" enabled certainly seems counterintuitive to me.Please do report back if it solves the problem.Best,Mark -
Yesterday all was good. However today it lost the connection again. So, Mark if you could, I think it's more safe to use a non USB version for now. So I guess I'll need a # for the registration.
Thanks -
Still happening....
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Dear Craig,
I'm terribly sorry. I was working at a festival this week and wasn't checking the forum regularly. I will send you the temp license as soon as I get back to Berlin. (At an airport right now.)I've setup a reminder in my calendar so I won't forget.Best,Mark -
@mark
there is a new sentinel driver release.
http://sentinelcustomer.safenet-inc.com/DownloadNotice.aspx?dID=8589945156 (Mac)
Versions:- aksusbd: 7.32.1.50294
- hasplmd: 17.2.1.51261
I am working with a ticket for this, so will report back to this thread.
@craigw
can I ask you to file a support request for this issue at this link? That way I can troubelshoot this with you directly over email thorugh the technical support ticketing system.
http://troikatronix.com/support/isadora/thanks, primaldivine
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Should Mac users install this new version?
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@feinsinn I am currently runnign some tests with it. I dont recommend installing it yet.
Will post back once we have tested it. -
OK
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