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    Isadora v2.5 - Final Candidate (v2.4.5b09) is available

    Troubleshooting and Bug Reports
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    • jhoepffner
      jhoepffner last edited by

      @DusX

      I entered two bug automatically after the crashes with some log, do you think it's not suffisant?
      I can also send you the patch with the accents who provoke the crashes.
      All the best,
      Jacques

      Jacques Hoepffner http://hoepffner.info
      GigaByte 550b / Ryzen 7 3800X / Ram 64 Go / RTX 3090 24 Go / SSD 2 To / raid0 32 To
      MBP 13' i5 2.6 Ghz 16 Go / Intel Iris / macOs 10.11.6 / izzy 2.6.1 + 3.0.3b2
      MBP 15' i7 2.6 Ghz 16 Go / GTX 650M 1Go/ MacOs10.13.3 / Izzy 2.6.1
      MSI GS65 i7 3.6 Ghz 32 Go / GTX 1070 8 Go / Windows 10 / Izzy 3.0.3b2

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      • DusX
        DusX Tech Staff last edited by

        @jhoepffner

        You should have received a support reply from me earlier. I added to your crash report the details you listed above.
        If you could reply to the support ticket with the izzy file attached it would be great.

        Troikatronix Technical Support

        • New Support Ticket Link: https://support.troikatronix.com/support/tickets/new
        • My Add-ons: https://troikatronix.com/add-ons/?u=dusx
        • Profession Services: https://support.troikatronix.com/support/solutions/articles/13000109444-professional-services

        Running: Win 11 64bit, i7, M.2 PCIe SSD's, 32gb DDR4, nVidia GTX 4070 | located in Ontario Canada.

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        • bonemap
          bonemap Izzy Guru last edited by

          Hi,
          v245b09
          I am having irregular results from the node connection wires using the 'command 3' shortcut. When disconnecting from an input the wire displays at obtuse angles and at times with some distance away from the mouse pointer and node input.
          Using the patch provided yesterday "VIdeoGrid", for example disconnecting wires from the router using the 'command 3' shortcut appear to produce the irregular result on my system.
          Regards,
          bonemap

          http://bonemap.com | Australia
          Izzy STD 4.2 | USB 3.6 | + Beta
          MBP 16” 2019 2.4 GHz Intel i9 64GB AMD Radeon Pro 5500 8 GB 4TB SSD | 14.5 Sonoma
          Mac Studio 2023 M2 Ultra 128GB | OSX 15.3 Sequoia
          A range of deployable older Macs

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          • I
            ian Beta Platinum last edited by

            Hi mark and all,

            I'm seeing one unusual issue in 245b09 :

            I'm having a frame rate drop from normal to just a few frames/s for any patch when any actors are moved BUT only when MS Excel for Mac (v15.16 (current version)) is open (even a blank worksheet). Closing excel causes izzy to revert to normal. It appears tied to the process "fontd" which is spiking to as much as 60% CPU usage when an actor is moved. The behavior appears ONLY when both Isadora and MSexcel are open. rebuilding the font database does not appear to help...

            Thanks,

            Ian

            Ian Winters
            2022 M1Max 64gb osx 13.x, 2020 ImacPro 12 core 32gb 13.x, 2018, Retina MBP 2.9ghz i7 / 16gb / Radeon Pro 560x 4gb / 13.x /
            video and media design / ianwinters.com

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            • Michel
              Michel Izzy Guru last edited by

              @bonemap

              I tried to re-create it with your VideoGrid patch and my own one and cannot reproduce it. What OS version are you using?
              @ian
              I also tried your frame drop with El Capitan and Excel 15.25 and then moved the actors, but no frame drops on my side?
              Best Michel

              Michel Weber | www.filmprojekt.ch | rMBP (2019) i9, 16gig, AMD 5500M 8 GB, OS X 10.15 | located in Winterthur Switzerland.

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              • bonemap
                bonemap Izzy Guru last edited by

                @Michel

                Thanks, I am using OSX 10.11.5\. It doesn't appear to start happen on the first move, but on the second or third?
                Cheers
                bonemap

                http://bonemap.com | Australia
                Izzy STD 4.2 | USB 3.6 | + Beta
                MBP 16” 2019 2.4 GHz Intel i9 64GB AMD Radeon Pro 5500 8 GB 4TB SSD | 14.5 Sonoma
                Mac Studio 2023 M2 Ultra 128GB | OSX 15.3 Sequoia
                A range of deployable older Macs

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                • Michel
                  Michel Izzy Guru last edited by

                  @bonemap

                  Just tried it again, before I only tried it on straight lines but you are right, if you disconnect a line with edges once its fine if you disconnect another one it is kind of wonky.
                  I will file a bug report for this.
                  Best Michel

                  Michel Weber | www.filmprojekt.ch | rMBP (2019) i9, 16gig, AMD 5500M 8 GB, OS X 10.15 | located in Winterthur Switzerland.

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                  • mark
                    mark last edited by

                    Dear Everyone,

                    First, @bonemap's crash was recreated and I will work on that later today.
                    @jhoepffner I think I know what your crash is. I had a crash yesterday too, and it had to do with opening an old (v2.2.2) file with "foreign" characters like é, ç, etc. I am also working on this. But if you have a version of the file that _consistently_ crashed because of this, please send it to me via email.
                    I will get these bugs sorted before the final release.
                    Best Wishes,
                    Mark

                    Media Artist & Creator of Isadora
                    Macintosh SE-30, 32 Mb RAM, MacOS 7.6, Dual Floppy Drives

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                    • jhoepffner
                      jhoepffner last edited by

                      @mark

                      Here is the file who crashes consistently, foreign characters in:
                      – stage name
                      – Trigger Text actors to feed Edit text controls
                      – Radio Button actor
                      When i suppress all the faulty letters, it works without problems.
                      Thanks for your attention for the disappearing langages…
                      Best wishes,
                      Jacques

                      5da042-parlement16.izz

                      Jacques Hoepffner http://hoepffner.info
                      GigaByte 550b / Ryzen 7 3800X / Ram 64 Go / RTX 3090 24 Go / SSD 2 To / raid0 32 To
                      MBP 13' i5 2.6 Ghz 16 Go / Intel Iris / macOs 10.11.6 / izzy 2.6.1 + 3.0.3b2
                      MBP 15' i7 2.6 Ghz 16 Go / GTX 650M 1Go/ MacOs10.13.3 / Izzy 2.6.1
                      MSI GS65 i7 3.6 Ghz 32 Go / GTX 1070 8 Go / Windows 10 / Izzy 3.0.3b2

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                      • crystalhorizon
                        crystalhorizon Beta Platinum last edited by

                        In this version I opened the sound frequency watcher and made the frequency width very broad, just for testing. I don´t get any triggers...the frequencies I am whistling should be all in the frequency spectrum

                        I also increased the gain +12dB to get more input

                        abf8a0-screenshot-2016-09-17-14.05.08.png

                        Alexander Nantschev | http://www.crystalhorizon.at | located in Vienna Austria

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                        • crystalhorizon
                          crystalhorizon Beta Platinum last edited by

                          Ok forgot to turn on sound frequency analysis in the live capture settings...

                          Alexander Nantschev | http://www.crystalhorizon.at | located in Vienna Austria

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                          • gapworks
                            gapworks last edited by

                            Works great here so far no crashes at all! The one thing i found is the new "zoom feature" on my macbook & trackpad. it is the option (then scrolling with 2 fingers)  and not the command key (like mentioned in the knowledgebase.) i hardly use a mouse.

                            Running MBP2017 / Ventura Osx 13.6.7 / 16 GB 2133 MHz LPDDR3 / Intel HD Graphics 630 1536 MB / Latest Isadora Version / www.gapworks.at / located in Vienna Austria

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                            • gunther
                              gunther last edited by

                              I really love the new features, the zoom feature is great (for my eyes)!

                              With the "trigger text" actor I have some problems: When I open a V2.2.2 izzy file with v.2.4.5b09, all text inputs of trigger text actors get blank. It does not crash but the text information is lost. I hope that this can be corrected, because it will keep older patches "alive" and useable with V2.5

                              Best wishes, gunther

                              Izzy 3 USB | Win10 64bit | various hardware: I5, I7

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                              • DusX
                                DusX Tech Staff last edited by

                                Thank-you all for the feedback. 

                                It is great to have so many people actively testing the latest release.
                                As you find issues, it would be very helpful if you could enter them as bug reports. 
                                Our support system / bug tracker, is our go to location for working thru issues.
                                It helps us remain organized, and saves time.
                                http://troikatronix.com/support/isadora/

                                Troikatronix Technical Support

                                • New Support Ticket Link: https://support.troikatronix.com/support/tickets/new
                                • My Add-ons: https://troikatronix.com/add-ons/?u=dusx
                                • Profession Services: https://support.troikatronix.com/support/solutions/articles/13000109444-professional-services

                                Running: Win 11 64bit, i7, M.2 PCIe SSD's, 32gb DDR4, nVidia GTX 4070 | located in Ontario Canada.

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                                • barrysteele
                                  barrysteele last edited by

                                  Hi all,

                                  Tried downloading the most recent beta and a Mac OS warning that 'the image is not recognized' as if it was corrupted or something. Tried with both Safari and Chrome. I'm on most recent updates on the mac platform.
                                  Thanks,
                                  Barry

                                  Barry Steele | http://www.steelelight.com |
                                  -Apple Mac Pro 3.5 GHz 6 core Intel Xeon E5, 16 gig RAM, 1TB SSD, OS X 10.11.6
                                  -Apple rMBP i7, 16 gig RAM, 1TB SSD, OS X 10.11.6

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                                  • D
                                    danieljackson last edited by

                                    Hey everybody,

                                    Just tried to install the beta, having the same problem as Barry.
                                    - daniel.
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                                    • mark
                                      mark last edited by

                                      Dear @brightboy and @danieljackson,

                                      I've just updated to v2.4.5b10\. Please try again.
                                      Best Wishes,
                                      Mark

                                      Media Artist & Creator of Isadora
                                      Macintosh SE-30, 32 Mb RAM, MacOS 7.6, Dual Floppy Drives

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                                      • mark
                                        mark last edited by

                                        Dear @bonemap + @jhoepffner,

                                        I've just uploaded v2.4.5b10\. Both of your problems should be solved.
                                        We were able to reliably recreate @bonemap's problem, and I feel confident this is solved. 
                                         Jacques, your problem was a bit more subtle. What was happening was that Isadora would only accept UTF8 strings in v2.4.5, but did not allow for the conversion of strings in the old format. I need to make a couple of further changes to ensure no one else runs into trouble with this, but please try opening one of the old files. You should discover that you will not encounter the errors you discovered before.
                                        Best Wishes,
                                        Mark

                                        Media Artist & Creator of Isadora
                                        Macintosh SE-30, 32 Mb RAM, MacOS 7.6, Dual Floppy Drives

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                                        • jhoepffner
                                          jhoepffner last edited by

                                          @mark

                                          Problem on downloading…
                                          "Apologies, but the page you requested could not be found. Perhaps searching will help."
                                          Best wishes,
                                          Jacques

                                          Jacques Hoepffner http://hoepffner.info
                                          GigaByte 550b / Ryzen 7 3800X / Ram 64 Go / RTX 3090 24 Go / SSD 2 To / raid0 32 To
                                          MBP 13' i5 2.6 Ghz 16 Go / Intel Iris / macOs 10.11.6 / izzy 2.6.1 + 3.0.3b2
                                          MBP 15' i7 2.6 Ghz 16 Go / GTX 650M 1Go/ MacOs10.13.3 / Izzy 2.6.1
                                          MSI GS65 i7 3.6 Ghz 32 Go / GTX 1070 8 Go / Windows 10 / Izzy 3.0.3b2

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                                          • mark
                                            mark last edited by

                                            Dear @jhoepffner

                                            Refresh your browser and try again. I tested the links and all four of them work.
                                            http://troikatronix.com/isa25beta/
                                            Best Wishes,
                                            Mark

                                            Media Artist & Creator of Isadora
                                            Macintosh SE-30, 32 Mb RAM, MacOS 7.6, Dual Floppy Drives

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