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    Isadora v2.5 - Final Candidate (v2.4.5b09) is available

    Troubleshooting and Bug Reports
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    • jhoepffner
      jhoepffner last edited by

      Please forgive me for the monologue!

      That was working in 2.2.2 but since 2.2.3 (UTF8 in Javascript), no
      Finally, all is due to the bloody french accents since the UTF8 implementation.
      – first it doesn't accept stage name with accents – crash
      – second it doesn't accept to feed Edit text from Trigger Text actor with accent – crash
      – third it doesn't accept text with accent in Radio Button – first only the lines without accent appear, then it crashes.
      I try to suppress all the accent in my patch and I say you if it works properly.
      Jacques

      Jacques Hoepffner http://hoepffner.info
      GigaByte 550b / Ryzen 7 3800X / Ram 64 Go / RTX 3090 24 Go / SSD 2 To / raid0 32 To
      MBP 13' i5 2.6 Ghz 16 Go / Intel Iris / macOs 10.11.6 / izzy 2.6.1 + 3.0.3b2
      MBP 15' i7 2.6 Ghz 16 Go / GTX 650M 1Go/ MacOs10.13.3 / Izzy 2.6.1
      MSI GS65 i7 3.6 Ghz 32 Go / GTX 1070 8 Go / Windows 10 / Izzy 3.0.3b2

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      • crystalhorizon
        crystalhorizon Beta Platinum last edited by

        @mark @bonemap I was also able to recreate the crash now: had to wait till about 15 vides where triggered and the force stage preview...

        Alexander Nantschev | http://www.crystalhorizon.at | located in Vienna Austria

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        • jhoepffner
          jhoepffner last edited by

          finally, without accents, all is working properly

          Jacques

          Jacques Hoepffner http://hoepffner.info
          GigaByte 550b / Ryzen 7 3800X / Ram 64 Go / RTX 3090 24 Go / SSD 2 To / raid0 32 To
          MBP 13' i5 2.6 Ghz 16 Go / Intel Iris / macOs 10.11.6 / izzy 2.6.1 + 3.0.3b2
          MBP 15' i7 2.6 Ghz 16 Go / GTX 650M 1Go/ MacOs10.13.3 / Izzy 2.6.1
          MSI GS65 i7 3.6 Ghz 32 Go / GTX 1070 8 Go / Windows 10 / Izzy 3.0.3b2

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          • DusX
            DusX Tech Staff last edited by

            @jhoepffner

            can you please enter a bug report outlining the elements that are not working with utf8 text.
            Once in the system, I can confirm the issues, and move them towards a fix.
            thank you for the great feedback.

            Troikatronix Technical Support

            • New Support Ticket Link: https://support.troikatronix.com/support/tickets/new
            • My Add-ons: https://troikatronix.com/add-ons/?u=dusx
            • Profession Services: https://support.troikatronix.com/support/solutions/articles/13000109444-professional-services

            Running: Win 11 64bit, i7, M.2 PCIe SSD's, 32gb DDR4, nVidia GTX 4070 | located in Ontario Canada.

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            • jhoepffner
              jhoepffner last edited by

              @DusX

              I entered two bug automatically after the crashes with some log, do you think it's not suffisant?
              I can also send you the patch with the accents who provoke the crashes.
              All the best,
              Jacques

              Jacques Hoepffner http://hoepffner.info
              GigaByte 550b / Ryzen 7 3800X / Ram 64 Go / RTX 3090 24 Go / SSD 2 To / raid0 32 To
              MBP 13' i5 2.6 Ghz 16 Go / Intel Iris / macOs 10.11.6 / izzy 2.6.1 + 3.0.3b2
              MBP 15' i7 2.6 Ghz 16 Go / GTX 650M 1Go/ MacOs10.13.3 / Izzy 2.6.1
              MSI GS65 i7 3.6 Ghz 32 Go / GTX 1070 8 Go / Windows 10 / Izzy 3.0.3b2

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              • DusX
                DusX Tech Staff last edited by

                @jhoepffner

                You should have received a support reply from me earlier. I added to your crash report the details you listed above.
                If you could reply to the support ticket with the izzy file attached it would be great.

                Troikatronix Technical Support

                • New Support Ticket Link: https://support.troikatronix.com/support/tickets/new
                • My Add-ons: https://troikatronix.com/add-ons/?u=dusx
                • Profession Services: https://support.troikatronix.com/support/solutions/articles/13000109444-professional-services

                Running: Win 11 64bit, i7, M.2 PCIe SSD's, 32gb DDR4, nVidia GTX 4070 | located in Ontario Canada.

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                • bonemap
                  bonemap Izzy Guru last edited by

                  Hi,
                  v245b09
                  I am having irregular results from the node connection wires using the 'command 3' shortcut. When disconnecting from an input the wire displays at obtuse angles and at times with some distance away from the mouse pointer and node input.
                  Using the patch provided yesterday "VIdeoGrid", for example disconnecting wires from the router using the 'command 3' shortcut appear to produce the irregular result on my system.
                  Regards,
                  bonemap

                  http://bonemap.com | Australia
                  Izzy STD 4.2 | USB 3.6 | + Beta
                  MBP 16” 2019 2.4 GHz Intel i9 64GB AMD Radeon Pro 5500 8 GB 4TB SSD | 14.5 Sonoma
                  Mac Studio 2023 M2 Ultra 128GB | OSX 15.3 Sequoia
                  A range of deployable older Macs

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                  • I
                    ian Beta Platinum last edited by

                    Hi mark and all,

                    I'm seeing one unusual issue in 245b09 :

                    I'm having a frame rate drop from normal to just a few frames/s for any patch when any actors are moved BUT only when MS Excel for Mac (v15.16 (current version)) is open (even a blank worksheet). Closing excel causes izzy to revert to normal. It appears tied to the process "fontd" which is spiking to as much as 60% CPU usage when an actor is moved. The behavior appears ONLY when both Isadora and MSexcel are open. rebuilding the font database does not appear to help...

                    Thanks,

                    Ian

                    Ian Winters
                    2022 M1Max 64gb osx 13.x, 2020 ImacPro 12 core 32gb 13.x, 2018, Retina MBP 2.9ghz i7 / 16gb / Radeon Pro 560x 4gb / 13.x /
                    video and media design / ianwinters.com

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                    • Michel
                      Michel Izzy Guru last edited by

                      @bonemap

                      I tried to re-create it with your VideoGrid patch and my own one and cannot reproduce it. What OS version are you using?
                      @ian
                      I also tried your frame drop with El Capitan and Excel 15.25 and then moved the actors, but no frame drops on my side?
                      Best Michel

                      Michel Weber | www.filmprojekt.ch | rMBP (2019) i9, 16gig, AMD 5500M 8 GB, OS X 10.15 | located in Winterthur Switzerland.

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                      • bonemap
                        bonemap Izzy Guru last edited by

                        @Michel

                        Thanks, I am using OSX 10.11.5\. It doesn't appear to start happen on the first move, but on the second or third?
                        Cheers
                        bonemap

                        http://bonemap.com | Australia
                        Izzy STD 4.2 | USB 3.6 | + Beta
                        MBP 16” 2019 2.4 GHz Intel i9 64GB AMD Radeon Pro 5500 8 GB 4TB SSD | 14.5 Sonoma
                        Mac Studio 2023 M2 Ultra 128GB | OSX 15.3 Sequoia
                        A range of deployable older Macs

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                        • Michel
                          Michel Izzy Guru last edited by

                          @bonemap

                          Just tried it again, before I only tried it on straight lines but you are right, if you disconnect a line with edges once its fine if you disconnect another one it is kind of wonky.
                          I will file a bug report for this.
                          Best Michel

                          Michel Weber | www.filmprojekt.ch | rMBP (2019) i9, 16gig, AMD 5500M 8 GB, OS X 10.15 | located in Winterthur Switzerland.

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                          • mark
                            mark last edited by

                            Dear Everyone,

                            First, @bonemap's crash was recreated and I will work on that later today.
                            @jhoepffner I think I know what your crash is. I had a crash yesterday too, and it had to do with opening an old (v2.2.2) file with "foreign" characters like é, ç, etc. I am also working on this. But if you have a version of the file that _consistently_ crashed because of this, please send it to me via email.
                            I will get these bugs sorted before the final release.
                            Best Wishes,
                            Mark

                            Media Artist & Creator of Isadora
                            Macintosh SE-30, 32 Mb RAM, MacOS 7.6, Dual Floppy Drives

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                            • jhoepffner
                              jhoepffner last edited by

                              @mark

                              Here is the file who crashes consistently, foreign characters in:
                              – stage name
                              – Trigger Text actors to feed Edit text controls
                              – Radio Button actor
                              When i suppress all the faulty letters, it works without problems.
                              Thanks for your attention for the disappearing langages…
                              Best wishes,
                              Jacques

                              5da042-parlement16.izz

                              Jacques Hoepffner http://hoepffner.info
                              GigaByte 550b / Ryzen 7 3800X / Ram 64 Go / RTX 3090 24 Go / SSD 2 To / raid0 32 To
                              MBP 13' i5 2.6 Ghz 16 Go / Intel Iris / macOs 10.11.6 / izzy 2.6.1 + 3.0.3b2
                              MBP 15' i7 2.6 Ghz 16 Go / GTX 650M 1Go/ MacOs10.13.3 / Izzy 2.6.1
                              MSI GS65 i7 3.6 Ghz 32 Go / GTX 1070 8 Go / Windows 10 / Izzy 3.0.3b2

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                              • crystalhorizon
                                crystalhorizon Beta Platinum last edited by

                                In this version I opened the sound frequency watcher and made the frequency width very broad, just for testing. I don´t get any triggers...the frequencies I am whistling should be all in the frequency spectrum

                                I also increased the gain +12dB to get more input

                                abf8a0-screenshot-2016-09-17-14.05.08.png

                                Alexander Nantschev | http://www.crystalhorizon.at | located in Vienna Austria

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                                • crystalhorizon
                                  crystalhorizon Beta Platinum last edited by

                                  Ok forgot to turn on sound frequency analysis in the live capture settings...

                                  Alexander Nantschev | http://www.crystalhorizon.at | located in Vienna Austria

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                                  • gapworks
                                    gapworks last edited by

                                    Works great here so far no crashes at all! The one thing i found is the new "zoom feature" on my macbook & trackpad. it is the option (then scrolling with 2 fingers)  and not the command key (like mentioned in the knowledgebase.) i hardly use a mouse.

                                    Running MBP2017 / Ventura Osx 13.6.7 / 16 GB 2133 MHz LPDDR3 / Intel HD Graphics 630 1536 MB / Latest Isadora Version / www.gapworks.at / located in Vienna Austria

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                                    • gunther
                                      gunther last edited by

                                      I really love the new features, the zoom feature is great (for my eyes)!

                                      With the "trigger text" actor I have some problems: When I open a V2.2.2 izzy file with v.2.4.5b09, all text inputs of trigger text actors get blank. It does not crash but the text information is lost. I hope that this can be corrected, because it will keep older patches "alive" and useable with V2.5

                                      Best wishes, gunther

                                      Izzy 3 USB | Win10 64bit | various hardware: I5, I7

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                                      • DusX
                                        DusX Tech Staff last edited by

                                        Thank-you all for the feedback. 

                                        It is great to have so many people actively testing the latest release.
                                        As you find issues, it would be very helpful if you could enter them as bug reports. 
                                        Our support system / bug tracker, is our go to location for working thru issues.
                                        It helps us remain organized, and saves time.
                                        http://troikatronix.com/support/isadora/

                                        Troikatronix Technical Support

                                        • New Support Ticket Link: https://support.troikatronix.com/support/tickets/new
                                        • My Add-ons: https://troikatronix.com/add-ons/?u=dusx
                                        • Profession Services: https://support.troikatronix.com/support/solutions/articles/13000109444-professional-services

                                        Running: Win 11 64bit, i7, M.2 PCIe SSD's, 32gb DDR4, nVidia GTX 4070 | located in Ontario Canada.

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                                        • barrysteele
                                          barrysteele last edited by

                                          Hi all,

                                          Tried downloading the most recent beta and a Mac OS warning that 'the image is not recognized' as if it was corrupted or something. Tried with both Safari and Chrome. I'm on most recent updates on the mac platform.
                                          Thanks,
                                          Barry

                                          Barry Steele | http://www.steelelight.com |
                                          -Apple Mac Pro 3.5 GHz 6 core Intel Xeon E5, 16 gig RAM, 1TB SSD, OS X 10.11.6
                                          -Apple rMBP i7, 16 gig RAM, 1TB SSD, OS X 10.11.6

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                                          • D
                                            danieljackson last edited by

                                            Hey everybody,

                                            Just tried to install the beta, having the same problem as Barry.
                                            - daniel.
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