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    Isadora v2.5 - Final Candidate (v2.4.5b09) is available

    Troubleshooting and Bug Reports
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    • crystalhorizon
      crystalhorizon Beta Platinum last edited by

      @mark @bonemap I was also able to recreate the crash now: had to wait till about 15 vides where triggered and the force stage preview...

      Alexander Nantschev | http://www.crystalhorizon.at | located in Vienna Austria

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      • jhoepffner
        jhoepffner last edited by

        finally, without accents, all is working properly

        Jacques

        Jacques Hoepffner http://hoepffner.info
        GigaByte 550b / Ryzen 7 3800X / Ram 64 Go / RTX 3090 24 Go / SSD 2 To / raid0 32 To
        MBP 13' i5 2.6 Ghz 16 Go / Intel Iris / macOs 10.11.6 / izzy 2.6.1 + 3.0.3b2
        MBP 15' i7 2.6 Ghz 16 Go / GTX 650M 1Go/ MacOs10.13.3 / Izzy 2.6.1
        MSI GS65 i7 3.6 Ghz 32 Go / GTX 1070 8 Go / Windows 10 / Izzy 3.0.3b2

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        • DusX
          DusX Tech Staff last edited by

          @jhoepffner

          can you please enter a bug report outlining the elements that are not working with utf8 text.
          Once in the system, I can confirm the issues, and move them towards a fix.
          thank you for the great feedback.

          Troikatronix Technical Support

          • New Support Ticket Link: https://support.troikatronix.com/support/tickets/new
          • My Add-ons: https://troikatronix.com/add-ons/?u=dusx
          • Profession Services: https://support.troikatronix.com/support/solutions/articles/13000109444-professional-services

          Running: Win 11 64bit, i7, M.2 PCIe SSD's, 32gb DDR4, nVidia GTX 4070 | located in Ontario Canada.

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          • jhoepffner
            jhoepffner last edited by

            @DusX

            I entered two bug automatically after the crashes with some log, do you think it's not suffisant?
            I can also send you the patch with the accents who provoke the crashes.
            All the best,
            Jacques

            Jacques Hoepffner http://hoepffner.info
            GigaByte 550b / Ryzen 7 3800X / Ram 64 Go / RTX 3090 24 Go / SSD 2 To / raid0 32 To
            MBP 13' i5 2.6 Ghz 16 Go / Intel Iris / macOs 10.11.6 / izzy 2.6.1 + 3.0.3b2
            MBP 15' i7 2.6 Ghz 16 Go / GTX 650M 1Go/ MacOs10.13.3 / Izzy 2.6.1
            MSI GS65 i7 3.6 Ghz 32 Go / GTX 1070 8 Go / Windows 10 / Izzy 3.0.3b2

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            • DusX
              DusX Tech Staff last edited by

              @jhoepffner

              You should have received a support reply from me earlier. I added to your crash report the details you listed above.
              If you could reply to the support ticket with the izzy file attached it would be great.

              Troikatronix Technical Support

              • New Support Ticket Link: https://support.troikatronix.com/support/tickets/new
              • My Add-ons: https://troikatronix.com/add-ons/?u=dusx
              • Profession Services: https://support.troikatronix.com/support/solutions/articles/13000109444-professional-services

              Running: Win 11 64bit, i7, M.2 PCIe SSD's, 32gb DDR4, nVidia GTX 4070 | located in Ontario Canada.

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              • bonemap
                bonemap Izzy Guru last edited by

                Hi,
                v245b09
                I am having irregular results from the node connection wires using the 'command 3' shortcut. When disconnecting from an input the wire displays at obtuse angles and at times with some distance away from the mouse pointer and node input.
                Using the patch provided yesterday "VIdeoGrid", for example disconnecting wires from the router using the 'command 3' shortcut appear to produce the irregular result on my system.
                Regards,
                bonemap

                http://bonemap.com | Australia
                Izzy STD 4.2 | USB 3.6 | + Beta
                MBP 16” 2019 2.4 GHz Intel i9 64GB AMD Radeon Pro 5500 8 GB 4TB SSD | 14.5 Sonoma
                Mac Studio 2023 M2 Ultra 128GB | OSX 15.3 Sequoia
                A range of deployable older Macs

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                • I
                  ian Beta Platinum last edited by

                  Hi mark and all,

                  I'm seeing one unusual issue in 245b09 :

                  I'm having a frame rate drop from normal to just a few frames/s for any patch when any actors are moved BUT only when MS Excel for Mac (v15.16 (current version)) is open (even a blank worksheet). Closing excel causes izzy to revert to normal. It appears tied to the process "fontd" which is spiking to as much as 60% CPU usage when an actor is moved. The behavior appears ONLY when both Isadora and MSexcel are open. rebuilding the font database does not appear to help...

                  Thanks,

                  Ian

                  Ian Winters
                  2022 M1Max 64gb osx 13.x, 2020 ImacPro 12 core 32gb 13.x, 2018, Retina MBP 2.9ghz i7 / 16gb / Radeon Pro 560x 4gb / 13.x /
                  video and media design / ianwinters.com

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                  • Michel
                    Michel Izzy Guru last edited by

                    @bonemap

                    I tried to re-create it with your VideoGrid patch and my own one and cannot reproduce it. What OS version are you using?
                    @ian
                    I also tried your frame drop with El Capitan and Excel 15.25 and then moved the actors, but no frame drops on my side?
                    Best Michel

                    Michel Weber | www.filmprojekt.ch | rMBP (2019) i9, 16gig, AMD 5500M 8 GB, OS X 10.15 | located in Winterthur Switzerland.

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                    • bonemap
                      bonemap Izzy Guru last edited by

                      @Michel

                      Thanks, I am using OSX 10.11.5\. It doesn't appear to start happen on the first move, but on the second or third?
                      Cheers
                      bonemap

                      http://bonemap.com | Australia
                      Izzy STD 4.2 | USB 3.6 | + Beta
                      MBP 16” 2019 2.4 GHz Intel i9 64GB AMD Radeon Pro 5500 8 GB 4TB SSD | 14.5 Sonoma
                      Mac Studio 2023 M2 Ultra 128GB | OSX 15.3 Sequoia
                      A range of deployable older Macs

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                      • Michel
                        Michel Izzy Guru last edited by

                        @bonemap

                        Just tried it again, before I only tried it on straight lines but you are right, if you disconnect a line with edges once its fine if you disconnect another one it is kind of wonky.
                        I will file a bug report for this.
                        Best Michel

                        Michel Weber | www.filmprojekt.ch | rMBP (2019) i9, 16gig, AMD 5500M 8 GB, OS X 10.15 | located in Winterthur Switzerland.

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                        • mark
                          mark last edited by

                          Dear Everyone,

                          First, @bonemap's crash was recreated and I will work on that later today.
                          @jhoepffner I think I know what your crash is. I had a crash yesterday too, and it had to do with opening an old (v2.2.2) file with "foreign" characters like é, ç, etc. I am also working on this. But if you have a version of the file that _consistently_ crashed because of this, please send it to me via email.
                          I will get these bugs sorted before the final release.
                          Best Wishes,
                          Mark

                          Media Artist & Creator of Isadora
                          Macintosh SE-30, 32 Mb RAM, MacOS 7.6, Dual Floppy Drives

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                          • jhoepffner
                            jhoepffner last edited by

                            @mark

                            Here is the file who crashes consistently, foreign characters in:
                            – stage name
                            – Trigger Text actors to feed Edit text controls
                            – Radio Button actor
                            When i suppress all the faulty letters, it works without problems.
                            Thanks for your attention for the disappearing langages…
                            Best wishes,
                            Jacques

                            5da042-parlement16.izz

                            Jacques Hoepffner http://hoepffner.info
                            GigaByte 550b / Ryzen 7 3800X / Ram 64 Go / RTX 3090 24 Go / SSD 2 To / raid0 32 To
                            MBP 13' i5 2.6 Ghz 16 Go / Intel Iris / macOs 10.11.6 / izzy 2.6.1 + 3.0.3b2
                            MBP 15' i7 2.6 Ghz 16 Go / GTX 650M 1Go/ MacOs10.13.3 / Izzy 2.6.1
                            MSI GS65 i7 3.6 Ghz 32 Go / GTX 1070 8 Go / Windows 10 / Izzy 3.0.3b2

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                            • crystalhorizon
                              crystalhorizon Beta Platinum last edited by

                              In this version I opened the sound frequency watcher and made the frequency width very broad, just for testing. I don´t get any triggers...the frequencies I am whistling should be all in the frequency spectrum

                              I also increased the gain +12dB to get more input

                              abf8a0-screenshot-2016-09-17-14.05.08.png

                              Alexander Nantschev | http://www.crystalhorizon.at | located in Vienna Austria

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                              • crystalhorizon
                                crystalhorizon Beta Platinum last edited by

                                Ok forgot to turn on sound frequency analysis in the live capture settings...

                                Alexander Nantschev | http://www.crystalhorizon.at | located in Vienna Austria

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                                • gapworks
                                  gapworks last edited by

                                  Works great here so far no crashes at all! The one thing i found is the new "zoom feature" on my macbook & trackpad. it is the option (then scrolling with 2 fingers)  and not the command key (like mentioned in the knowledgebase.) i hardly use a mouse.

                                  Running MBP2017 / Ventura Osx 13.6.7 / 16 GB 2133 MHz LPDDR3 / Intel HD Graphics 630 1536 MB / Latest Isadora Version / www.gapworks.at / located in Vienna Austria

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                                  • gunther
                                    gunther last edited by

                                    I really love the new features, the zoom feature is great (for my eyes)!

                                    With the "trigger text" actor I have some problems: When I open a V2.2.2 izzy file with v.2.4.5b09, all text inputs of trigger text actors get blank. It does not crash but the text information is lost. I hope that this can be corrected, because it will keep older patches "alive" and useable with V2.5

                                    Best wishes, gunther

                                    Izzy 3 USB | Win10 64bit | various hardware: I5, I7

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                                    • DusX
                                      DusX Tech Staff last edited by

                                      Thank-you all for the feedback. 

                                      It is great to have so many people actively testing the latest release.
                                      As you find issues, it would be very helpful if you could enter them as bug reports. 
                                      Our support system / bug tracker, is our go to location for working thru issues.
                                      It helps us remain organized, and saves time.
                                      http://troikatronix.com/support/isadora/

                                      Troikatronix Technical Support

                                      • New Support Ticket Link: https://support.troikatronix.com/support/tickets/new
                                      • My Add-ons: https://troikatronix.com/add-ons/?u=dusx
                                      • Profession Services: https://support.troikatronix.com/support/solutions/articles/13000109444-professional-services

                                      Running: Win 11 64bit, i7, M.2 PCIe SSD's, 32gb DDR4, nVidia GTX 4070 | located in Ontario Canada.

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                                      • barrysteele
                                        barrysteele last edited by

                                        Hi all,

                                        Tried downloading the most recent beta and a Mac OS warning that 'the image is not recognized' as if it was corrupted or something. Tried with both Safari and Chrome. I'm on most recent updates on the mac platform.
                                        Thanks,
                                        Barry

                                        Barry Steele | http://www.steelelight.com |
                                        -Apple Mac Pro 3.5 GHz 6 core Intel Xeon E5, 16 gig RAM, 1TB SSD, OS X 10.11.6
                                        -Apple rMBP i7, 16 gig RAM, 1TB SSD, OS X 10.11.6

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                                        • D
                                          danieljackson last edited by

                                          Hey everybody,

                                          Just tried to install the beta, having the same problem as Barry.
                                          - daniel.
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                                          • mark
                                            mark last edited by

                                            Dear @brightboy and @danieljackson,

                                            I've just updated to v2.4.5b10\. Please try again.
                                            Best Wishes,
                                            Mark

                                            Media Artist & Creator of Isadora
                                            Macintosh SE-30, 32 Mb RAM, MacOS 7.6, Dual Floppy Drives

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