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    Hap Direct Show windows problems

    Troubleshooting and Bug Reports
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    • DusX
      DusX Tech Staff @Fred last edited by

      @Fred

      I have recently experienced a few issues as well. Not always reproducible, but pretty regular.
      I am testing, but should be submitting test files and a reproduce later today.
      The flickers/glitches I am seeing seem to be caused by position/speed changes. Is this a factor for you as well?

      Troikatronix Technical Support

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      Running: Win 11 64bit, i7, M.2 PCIe SSD's, 32gb DDR4, nVidia GTX 4070 | located in Ontario Canada.

      Fred 1 Reply Last reply Reply Quote 0
      • Fred
        Fred @DusX last edited by

        @DusX no I just play the file and it flickers. Using a flip actor doing nothing in between fixes it. I saw something like this when I had incorrectly set double buffering on open gl....

        http://www.fredrodrigues.net/
        https://github.com/fred-dev
        OSX 13.6.4 (22G513) MBP 2019 16" 2.3 GHz 8-Core i9, Radeon Pro 5500M 8 GB, 32g RAM
        Windows 10 7700K, GTX 1080ti, 32g RAM, 2tb raided SSD

        DusX 1 Reply Last reply Reply Quote 0
        • DusX
          DusX Tech Staff @Fred last edited by

          @Fred
          Interesting. Thanks

          Troikatronix Technical Support

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          Running: Win 11 64bit, i7, M.2 PCIe SSD's, 32gb DDR4, nVidia GTX 4070 | located in Ontario Canada.

          mark 1 Reply Last reply Reply Quote 0
          • mark
            mark @DusX last edited by

            @Fred @DusX

            I have no software that will allow me to compress HAP on Windows. I suspect this problem shows up for high resolution clips, and I can't make one. Is there a way to get a short (10 sec) high resolution clip that might allow me to reproduce this issue?

            In the meantime, it seems that adding a GPU actor after the output solves the problem, right? I would use that as a workaround until I can offer you a real solution. (Perhaps it's a good idea to put this GPU actor inside a user actor; then you can then edit the User Actor to remove the GPU actor later to get rid of the extra copy.)

            Best Wishes,
            Mark

            Media Artist & Creator of Isadora
            Macintosh SE-30, 32 Mb RAM, MacOS 7.6, Dual Floppy Drives

            Fred DusX 3 Replies Last reply Reply Quote 0
            • Fred
              Fred @mark last edited by

              @mark here you go, there is one with 8ch audio and one with 2ch


              https://www.dropbox.com/sh/2u8...

              http://www.fredrodrigues.net/
              https://github.com/fred-dev
              OSX 13.6.4 (22G513) MBP 2019 16" 2.3 GHz 8-Core i9, Radeon Pro 5500M 8 GB, 32g RAM
              Windows 10 7700K, GTX 1080ti, 32g RAM, 2tb raided SSD

              DusX 1 Reply Last reply Reply Quote 0
              • DusX
                DusX Tech Staff @mark last edited by

                @mark

                There are also, many test files at: PathToIzzyCloud\ISADORA\QAandSupport\Media

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                • DusX
                  DusX Tech Staff @Fred last edited by

                  @Fred

                  Thanks Fred. Very helpful. I have added these to our test file base.

                  Troikatronix Technical Support

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                  Fred 1 Reply Last reply Reply Quote 0
                  • Fred
                    Fred @mark last edited by

                    @mark Keeping the flip in is my solution for the moment, but with flip I get around 70 cycles and without I get 200, so for this project at this stage it is OK (I am just planning and designing), but I have a month to get it going and am a bit nervous about these glitches getting solved in time.

                    http://www.fredrodrigues.net/
                    https://github.com/fred-dev
                    OSX 13.6.4 (22G513) MBP 2019 16" 2.3 GHz 8-Core i9, Radeon Pro 5500M 8 GB, 32g RAM
                    Windows 10 7700K, GTX 1080ti, 32g RAM, 2tb raided SSD

                    mark 1 Reply Last reply Reply Quote 0
                    • Fred
                      Fred @DusX last edited by

                      @DusX Out of curiosity, did you try these files? Do you also get the flickering?

                      http://www.fredrodrigues.net/
                      https://github.com/fred-dev
                      OSX 13.6.4 (22G513) MBP 2019 16" 2.3 GHz 8-Core i9, Radeon Pro 5500M 8 GB, 32g RAM
                      Windows 10 7700K, GTX 1080ti, 32g RAM, 2tb raided SSD

                      1 Reply Last reply Reply Quote 0
                      • mark
                        mark @Fred last edited by mark

                        @Fred said:

                        cycles and without I get 200, so for this project at this stage it is OK (I am just planning and designing), but I have a month to get it going and am a bit nervous about these glitches getting solved in time.

                         If you can get me 10 seconds of test file I'll solve it before you're show. Send me an email about this and we'll figure out a way.

                        Best,
                        Mark

                        P.S. I've also downloaded the open source compressor created by Render Heads. I want to figure out why a normal HAP movie is twice as big on PC as on the Mac.

                        Media Artist & Creator of Isadora
                        Macintosh SE-30, 32 Mb RAM, MacOS 7.6, Dual Floppy Drives

                        1 Reply Last reply Reply Quote 0
                        • Fred
                          Fred last edited by

                          I have tried with 2.5.2 and it plays the file ok, when I launch isadora after installing, this is with the preferences set to 30 fps. Once I bring the framerate up and the srervice tasks to 4 then the flashing comes back. Using an inactive flip actor still solves this.

                          http://www.fredrodrigues.net/
                          https://github.com/fred-dev
                          OSX 13.6.4 (22G513) MBP 2019 16" 2.3 GHz 8-Core i9, Radeon Pro 5500M 8 GB, 32g RAM
                          Windows 10 7700K, GTX 1080ti, 32g RAM, 2tb raided SSD

                          mark 1 Reply Last reply Reply Quote 0
                          • mark
                            mark @Fred last edited by

                            @Fred said:

                            alling, this is with the preferences set to 30 fps. Once I bring the framerate up and the srervice tasks to 4 then the flashing comes back. Using an inactive flip actor still solves this.

                             Dear Fred,

                            We were too close to the release to fix this for v2.5.2, as it might have introduced show-stopping bugs. It is now at the top of our priority list.

                            Best Wishes,
                            Mark

                            Media Artist & Creator of Isadora
                            Macintosh SE-30, 32 Mb RAM, MacOS 7.6, Dual Floppy Drives

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