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    Hap Direct Show windows problems

    Troubleshooting and Bug Reports
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    • DusX
      DusX Tech Staff @Fred last edited by

      @Fred
      Interesting. Thanks

      Troikatronix Technical Support

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      Running: Win 11 64bit, i7, M.2 PCIe SSD's, 32gb DDR4, nVidia GTX 4070 | located in Ontario Canada.

      mark 1 Reply Last reply Reply Quote 0
      • mark
        mark @DusX last edited by

        @Fred @DusX

        I have no software that will allow me to compress HAP on Windows. I suspect this problem shows up for high resolution clips, and I can't make one. Is there a way to get a short (10 sec) high resolution clip that might allow me to reproduce this issue?

        In the meantime, it seems that adding a GPU actor after the output solves the problem, right? I would use that as a workaround until I can offer you a real solution. (Perhaps it's a good idea to put this GPU actor inside a user actor; then you can then edit the User Actor to remove the GPU actor later to get rid of the extra copy.)

        Best Wishes,
        Mark

        Media Artist & Creator of Isadora
        Macintosh SE-30, 32 Mb RAM, MacOS 7.6, Dual Floppy Drives

        Fred DusX 3 Replies Last reply Reply Quote 0
        • Fred
          Fred @mark last edited by

          @mark here you go, there is one with 8ch audio and one with 2ch


          https://www.dropbox.com/sh/2u8...

          http://www.fredrodrigues.net/
          https://github.com/fred-dev
          OSX 13.6.4 (22G513) MBP 2019 16" 2.3 GHz 8-Core i9, Radeon Pro 5500M 8 GB, 32g RAM
          Windows 10 7700K, GTX 1080ti, 32g RAM, 2tb raided SSD

          DusX 1 Reply Last reply Reply Quote 0
          • DusX
            DusX Tech Staff @mark last edited by

            @mark

            There are also, many test files at: PathToIzzyCloud\ISADORA\QAandSupport\Media

            Troikatronix Technical Support

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            • DusX
              DusX Tech Staff @Fred last edited by

              @Fred

              Thanks Fred. Very helpful. I have added these to our test file base.

              Troikatronix Technical Support

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              Fred 1 Reply Last reply Reply Quote 0
              • Fred
                Fred @mark last edited by

                @mark Keeping the flip in is my solution for the moment, but with flip I get around 70 cycles and without I get 200, so for this project at this stage it is OK (I am just planning and designing), but I have a month to get it going and am a bit nervous about these glitches getting solved in time.

                http://www.fredrodrigues.net/
                https://github.com/fred-dev
                OSX 13.6.4 (22G513) MBP 2019 16" 2.3 GHz 8-Core i9, Radeon Pro 5500M 8 GB, 32g RAM
                Windows 10 7700K, GTX 1080ti, 32g RAM, 2tb raided SSD

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                • Fred
                  Fred @DusX last edited by

                  @DusX Out of curiosity, did you try these files? Do you also get the flickering?

                  http://www.fredrodrigues.net/
                  https://github.com/fred-dev
                  OSX 13.6.4 (22G513) MBP 2019 16" 2.3 GHz 8-Core i9, Radeon Pro 5500M 8 GB, 32g RAM
                  Windows 10 7700K, GTX 1080ti, 32g RAM, 2tb raided SSD

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                  • mark
                    mark @Fred last edited by mark

                    @Fred said:

                    cycles and without I get 200, so for this project at this stage it is OK (I am just planning and designing), but I have a month to get it going and am a bit nervous about these glitches getting solved in time.

                     If you can get me 10 seconds of test file I'll solve it before you're show. Send me an email about this and we'll figure out a way.

                    Best,
                    Mark

                    P.S. I've also downloaded the open source compressor created by Render Heads. I want to figure out why a normal HAP movie is twice as big on PC as on the Mac.

                    Media Artist & Creator of Isadora
                    Macintosh SE-30, 32 Mb RAM, MacOS 7.6, Dual Floppy Drives

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                    • Fred
                      Fred last edited by

                      I have tried with 2.5.2 and it plays the file ok, when I launch isadora after installing, this is with the preferences set to 30 fps. Once I bring the framerate up and the srervice tasks to 4 then the flashing comes back. Using an inactive flip actor still solves this.

                      http://www.fredrodrigues.net/
                      https://github.com/fred-dev
                      OSX 13.6.4 (22G513) MBP 2019 16" 2.3 GHz 8-Core i9, Radeon Pro 5500M 8 GB, 32g RAM
                      Windows 10 7700K, GTX 1080ti, 32g RAM, 2tb raided SSD

                      mark 1 Reply Last reply Reply Quote 0
                      • mark
                        mark @Fred last edited by

                        @Fred said:

                        alling, this is with the preferences set to 30 fps. Once I bring the framerate up and the srervice tasks to 4 then the flashing comes back. Using an inactive flip actor still solves this.

                         Dear Fred,

                        We were too close to the release to fix this for v2.5.2, as it might have introduced show-stopping bugs. It is now at the top of our priority list.

                        Best Wishes,
                        Mark

                        Media Artist & Creator of Isadora
                        Macintosh SE-30, 32 Mb RAM, MacOS 7.6, Dual Floppy Drives

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