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    Hap Direct Show windows problems

    Troubleshooting and Bug Reports
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    • Fred
      Fred @DusX last edited by

      @DusX no I just play the file and it flickers. Using a flip actor doing nothing in between fixes it. I saw something like this when I had incorrectly set double buffering on open gl....

      http://www.fredrodrigues.net/
      https://github.com/fred-dev
      OSX 13.6.4 (22G513) MBP 2019 16" 2.3 GHz 8-Core i9, Radeon Pro 5500M 8 GB, 32g RAM
      Windows 10 7700K, GTX 1080ti, 32g RAM, 2tb raided SSD

      DusX 1 Reply Last reply Reply Quote 0
      • DusX
        DusX Tech Staff @Fred last edited by

        @Fred
        Interesting. Thanks

        Troikatronix Technical Support

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        mark 1 Reply Last reply Reply Quote 0
        • mark
          mark @DusX last edited by

          @Fred @DusX

          I have no software that will allow me to compress HAP on Windows. I suspect this problem shows up for high resolution clips, and I can't make one. Is there a way to get a short (10 sec) high resolution clip that might allow me to reproduce this issue?

          In the meantime, it seems that adding a GPU actor after the output solves the problem, right? I would use that as a workaround until I can offer you a real solution. (Perhaps it's a good idea to put this GPU actor inside a user actor; then you can then edit the User Actor to remove the GPU actor later to get rid of the extra copy.)

          Best Wishes,
          Mark

          Media Artist & Creator of Isadora
          Macintosh SE-30, 32 Mb RAM, MacOS 7.6, Dual Floppy Drives

          Fred DusX 3 Replies Last reply Reply Quote 0
          • Fred
            Fred @mark last edited by

            @mark here you go, there is one with 8ch audio and one with 2ch


            https://www.dropbox.com/sh/2u8...

            http://www.fredrodrigues.net/
            https://github.com/fred-dev
            OSX 13.6.4 (22G513) MBP 2019 16" 2.3 GHz 8-Core i9, Radeon Pro 5500M 8 GB, 32g RAM
            Windows 10 7700K, GTX 1080ti, 32g RAM, 2tb raided SSD

            DusX 1 Reply Last reply Reply Quote 0
            • DusX
              DusX Tech Staff @mark last edited by

              @mark

              There are also, many test files at: PathToIzzyCloud\ISADORA\QAandSupport\Media

              Troikatronix Technical Support

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              • DusX
                DusX Tech Staff @Fred last edited by

                @Fred

                Thanks Fred. Very helpful. I have added these to our test file base.

                Troikatronix Technical Support

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                Fred 1 Reply Last reply Reply Quote 0
                • Fred
                  Fred @mark last edited by

                  @mark Keeping the flip in is my solution for the moment, but with flip I get around 70 cycles and without I get 200, so for this project at this stage it is OK (I am just planning and designing), but I have a month to get it going and am a bit nervous about these glitches getting solved in time.

                  http://www.fredrodrigues.net/
                  https://github.com/fred-dev
                  OSX 13.6.4 (22G513) MBP 2019 16" 2.3 GHz 8-Core i9, Radeon Pro 5500M 8 GB, 32g RAM
                  Windows 10 7700K, GTX 1080ti, 32g RAM, 2tb raided SSD

                  mark 1 Reply Last reply Reply Quote 0
                  • Fred
                    Fred @DusX last edited by

                    @DusX Out of curiosity, did you try these files? Do you also get the flickering?

                    http://www.fredrodrigues.net/
                    https://github.com/fred-dev
                    OSX 13.6.4 (22G513) MBP 2019 16" 2.3 GHz 8-Core i9, Radeon Pro 5500M 8 GB, 32g RAM
                    Windows 10 7700K, GTX 1080ti, 32g RAM, 2tb raided SSD

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                    • mark
                      mark @Fred last edited by mark

                      @Fred said:

                      cycles and without I get 200, so for this project at this stage it is OK (I am just planning and designing), but I have a month to get it going and am a bit nervous about these glitches getting solved in time.

                       If you can get me 10 seconds of test file I'll solve it before you're show. Send me an email about this and we'll figure out a way.

                      Best,
                      Mark

                      P.S. I've also downloaded the open source compressor created by Render Heads. I want to figure out why a normal HAP movie is twice as big on PC as on the Mac.

                      Media Artist & Creator of Isadora
                      Macintosh SE-30, 32 Mb RAM, MacOS 7.6, Dual Floppy Drives

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                      • Fred
                        Fred last edited by

                        I have tried with 2.5.2 and it plays the file ok, when I launch isadora after installing, this is with the preferences set to 30 fps. Once I bring the framerate up and the srervice tasks to 4 then the flashing comes back. Using an inactive flip actor still solves this.

                        http://www.fredrodrigues.net/
                        https://github.com/fred-dev
                        OSX 13.6.4 (22G513) MBP 2019 16" 2.3 GHz 8-Core i9, Radeon Pro 5500M 8 GB, 32g RAM
                        Windows 10 7700K, GTX 1080ti, 32g RAM, 2tb raided SSD

                        mark 1 Reply Last reply Reply Quote 0
                        • mark
                          mark @Fred last edited by

                          @Fred said:

                          alling, this is with the preferences set to 30 fps. Once I bring the framerate up and the srervice tasks to 4 then the flashing comes back. Using an inactive flip actor still solves this.

                           Dear Fred,

                          We were too close to the release to fix this for v2.5.2, as it might have introduced show-stopping bugs. It is now at the top of our priority list.

                          Best Wishes,
                          Mark

                          Media Artist & Creator of Isadora
                          Macintosh SE-30, 32 Mb RAM, MacOS 7.6, Dual Floppy Drives

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