• Products
    • Isadora
    • Get It
    • ADD-ONS
    • IzzyCast
    • Get It
  • Forum
  • Help
  • Werkstatt
  • Newsletter
  • Impressum
  • Dsgvo
  • Press
  • Isadora
  • Get It
  • ADD-ONS
  • IzzyCast
  • Get It
  • Press
  • Dsgvo
  • Impressum

Navigation

    • Register
    • Login
    • Search
    • Categories
    • Recent
    • Popular
    • Tags

    Upgrading

    Troubleshooting and Bug Reports
    8
    30
    10378
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • K
      kikko last edited by

      Thank you very much Mark! The file Isadora Prefs is still missing from my Mac, but now both release working properly! (or so it seems 😬) . In the next few days I trying to do some test and if all working I'm going to purchase the upgrade.

      Francesco

      Isadora 3.2.6/Win 10 Pro 64 bit/Intel Core i7-8750H/32GB DDR4 2400hz/Samsung SSD Evo 860 + Samsung SSD Evo 970/Nvidia GTX 1060

      1 Reply Last reply Reply Quote 0
      • L
        labelbrut @mark last edited by

        @mark

        Hi Mark

        I'm affraid i have the same problem than kikko, can you please help me ? The show is tomorrow and and can't open Isadora ...

        Thanx

        Xavier

        Skulpture 1 Reply Last reply Reply Quote 0
        • Skulpture
          Skulpture Izzy Guru @labelbrut last edited by

          @labelbrut said:

          @mark
          Hi Mark
          I'm affraid i have the same problem than kikko, can you please help me ? The show is tomorrow and and can't open Isadora ...
          Thanx
          Xavier

           Hi,

          Can you eplain what has happened? Have you upgraded the day before a show?

          Graham Thorne | www.grahamthorne.co.uk
          RIG 1: Custom-built PC: Windows 11. Ryzen 7 7700X, RTX3080, 32G DDR5 RAM. 2 x m.2.
          RIG 2: Laptop Dell G15: Windows 11, Intel i9 12th Gen. RTX3070ti, 16G RAM (DDR5), 2 x NVME M.2 SSD.
          RIG 3: Apple Laptop: rMBP i7, 8gig RAM 256 SSD, HD, OS X 10.12.12

          L 1 Reply Last reply Reply Quote 0
          • L
            labelbrut @Skulpture last edited by

            @skulpture

            Hi , i've made the mistake to upgrade the day before the show 😬

            Since, when i launch Isadora, this window appears




             I can't find any isadora file in the preference folder to delete the file "Isadora Prefs.izp"

            Skulpture 1 Reply Last reply Reply Quote 0
            • Skulpture
              Skulpture Izzy Guru @labelbrut last edited by

              @labelbrut

              Have you followed these instructions?

              https://support.troikatronix.c...

              Graham Thorne | www.grahamthorne.co.uk
              RIG 1: Custom-built PC: Windows 11. Ryzen 7 7700X, RTX3080, 32G DDR5 RAM. 2 x m.2.
              RIG 2: Laptop Dell G15: Windows 11, Intel i9 12th Gen. RTX3070ti, 16G RAM (DDR5), 2 x NVME M.2 SSD.
              RIG 3: Apple Laptop: rMBP i7, 8gig RAM 256 SSD, HD, OS X 10.12.12

              L 1 Reply Last reply Reply Quote 0
              • L
                labelbrut @Skulpture last edited by

                @skulpture

                yes but the file doesn't exist on my computer, nothing about isadora in preference folder

                L 1 Reply Last reply Reply Quote 0
                • L
                  labelbrut @labelbrut last edited by

                  Anybody's help ?

                  Skulpture 1 Reply Last reply Reply Quote 0
                  • Skulpture
                    Skulpture Izzy Guru @labelbrut last edited by Skulpture

                    @labelbrut

                    Have you created a support ticket? 

                    https://support.troikatronix.c... 

                    Graham Thorne | www.grahamthorne.co.uk
                    RIG 1: Custom-built PC: Windows 11. Ryzen 7 7700X, RTX3080, 32G DDR5 RAM. 2 x m.2.
                    RIG 2: Laptop Dell G15: Windows 11, Intel i9 12th Gen. RTX3070ti, 16G RAM (DDR5), 2 x NVME M.2 SSD.
                    RIG 3: Apple Laptop: rMBP i7, 8gig RAM 256 SSD, HD, OS X 10.12.12

                    1 Reply Last reply Reply Quote 0
                    • Skulpture
                      Skulpture Izzy Guru last edited by

                      it might be worth trying a new version, found here:

                      https://community.troikatronix...

                      Graham Thorne | www.grahamthorne.co.uk
                      RIG 1: Custom-built PC: Windows 11. Ryzen 7 7700X, RTX3080, 32G DDR5 RAM. 2 x m.2.
                      RIG 2: Laptop Dell G15: Windows 11, Intel i9 12th Gen. RTX3070ti, 16G RAM (DDR5), 2 x NVME M.2 SSD.
                      RIG 3: Apple Laptop: rMBP i7, 8gig RAM 256 SSD, HD, OS X 10.12.12

                      1 Reply Last reply Reply Quote 0
                      • Michel
                        Michel Izzy Guru @DillTheKraut last edited by

                        @dillthekraut

                        No I did mean „save as new file“ not just „save file“. 

                        Best Michel

                        Michel Weber | www.filmprojekt.ch | rMBP (2019) i9, 16gig, AMD 5500M 8 GB, OS X 10.15 | located in Winterthur Switzerland.

                        1 Reply Last reply Reply Quote 0
                        • First post
                          Last post