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    crash with macro and user actor

    Troubleshooting and Bug Reports
    crash macro user actor
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    • Pascal
      Pascal last edited by

      Same problem with my olds user actor.....I can't work

      http://lematrice.over-blog.com/

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      • DusX
        DusX Tech Staff last edited by

        Do you have an error if you open an empty patch and add a new user actor to it?
        Or are you errors related to opening existing useractors in 2.6.1?

        Troikatronix Technical Support

        • New Support Ticket Link: https://support.troikatronix.com/support/tickets/new
        • My Add-ons: https://troikatronix.com/add-ons/?u=dusx
        • Profession Services: https://support.troikatronix.com/support/solutions/articles/13000109444-professional-services

        Running: Win 11 64bit, i7, M.2 PCIe SSD's, 32gb DDR4, nVidia GTX 4070 | located in Ontario Canada.

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        • Pascal
          Pascal last edited by

          hello Dusx,

          ....the both with user actor and macro in an empty patch and add a new - and with the existing user actors.

          http://lematrice.over-blog.com/

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          • Pascal
            Pascal last edited by

            I have delete the preference, same crash. I have reinstall Isadora, same crash.

            So I have send a bug report after a crash.

            http://lematrice.over-blog.com/

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            • Pascal
              Pascal last edited by

              7861f9ce-ec94-4452-baa0-0ee1a2bcad0e.zip

              http://lematrice.over-blog.com/

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              • Pascal
                Pascal last edited by

                RESOLVE....and for all the MSI computer user : when I double click with a finger on the touchpad to open the actor user, it crash.....but when I double click on the button (like a mouse), it work.....just crazy.....

                http://lematrice.over-blog.com/

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                • Woland
                  Woland Tech Staff @Pascal last edited by

                  @pascal

                  Thanks for the reproduction steps! I always turn the tap to click off because it always does me more harm than good. I never would have caught this.

                  @DusX 

                  Do we already have a ticket for this? Interesting that it would give different behavior based on what clicked.

                  Best wishes,

                  Woland

                  TroikaTronix Technical Support
                  New Support Ticket: https://support.troikatronix.com/support/tickets/new
                  Support Policy: https://support.troikatronix.com/support/solutions/articles/13000064762
                  Add-Ons: https://troikatronix.com/add-ons/ & https://troikatronix.com/add-ons/?u=woland
                  Professional Services: https://support.troikatronix.com/support/solutions/articles/13000109444

                  | Isadora Version: all of them | Mac Pro (Late 2013), macOS 10.14.6, 3.5GHz 6-core, 1TB SSD, 64GB RAM, Dual AMD FirePro D700s |

                  DusX 1 Reply Last reply Reply Quote 0
                  • DusX
                    DusX Tech Staff @Woland last edited by

                    @woland

                    Unsure, memory is failing me here. 
                    Please create one, and assign it to me. I recently gained access to a new touchscreen PC that may allow me to reproduce this.

                    Troikatronix Technical Support

                    • New Support Ticket Link: https://support.troikatronix.com/support/tickets/new
                    • My Add-ons: https://troikatronix.com/add-ons/?u=dusx
                    • Profession Services: https://support.troikatronix.com/support/solutions/articles/13000109444-professional-services

                    Running: Win 11 64bit, i7, M.2 PCIe SSD's, 32gb DDR4, nVidia GTX 4070 | located in Ontario Canada.

                    Pascal 1 Reply Last reply Reply Quote 0
                    • Pascal
                      Pascal @DusX last edited by

                      @dusx


                      isadora" class="redactor-linkify-object">https://vimeo.com/263482488">i... crash from Mr" class="redactor-linkify-object">https://vimeo.com/user7901471"... U. on Vimeo.

                      Hi,

                      Here is an exemple of the crash....sorry for my poor English

                      best

                      Pascal

                      http://lematrice.over-blog.com/

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                      • Woland
                        Woland Tech Staff last edited by

                        @pascal said:

                        Mr" class="redactor-linkify-object">https://vimeo.com/user7901471"...

                         Thanks Pascal!

                        @DusX 


                        I just added these links to the ticket.

                        Best wishes,

                        Woland

                        TroikaTronix Technical Support
                        New Support Ticket: https://support.troikatronix.com/support/tickets/new
                        Support Policy: https://support.troikatronix.com/support/solutions/articles/13000064762
                        Add-Ons: https://troikatronix.com/add-ons/ & https://troikatronix.com/add-ons/?u=woland
                        Professional Services: https://support.troikatronix.com/support/solutions/articles/13000109444

                        | Isadora Version: all of them | Mac Pro (Late 2013), macOS 10.14.6, 3.5GHz 6-core, 1TB SSD, 64GB RAM, Dual AMD FirePro D700s |

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