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    [FIXED, DOWNLOAD LINK] NDI 4 watcher only 640x360?

    Troubleshooting and Bug Reports
    ndi
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    • SWDA
      SWDA last edited by

      I just loaded the latest NDI 4 build on to two different MacBook pros. Both are running Izzy 3.07. Replaced the previous version on both machines.

      Now it works great on my older MacBook but when I open my other MacBook I am told that the plug-in is broken and needs to be trashed. Is there a preference file somewhere that needs to be wiped that is screwing it up? Not sure why it would work on one but not the other. I have tried loading repeatedly and as far as I can tell am following the instructions...

      thanks,

      Sheldon

      Sheldon B Smith
      Adjunct Professor Mills College at Northeastern University
      Co-artistic director Smith/Wymore Disappearing Acts
      smithwymore.org
      sh.smith@northeastern.edu

      DusX 1 Reply Last reply Reply Quote 0
      • DusX
        DusX Tech Staff @SWDA last edited by

        @swda

        This article may help you.
        https://support.troikatronix.c...

        Troikatronix Technical Support

        • New Support Ticket Link: https://support.troikatronix.com/support/tickets/new
        • My Add-ons: https://troikatronix.com/add-ons/?u=dusx
        • Profession Services: https://support.troikatronix.com/support/solutions/articles/13000109444-professional-services

        Running: Win 11 64bit, i7, M.2 PCIe SSD's, 32gb DDR4, nVidia GTX 4070 | located in Ontario Canada.

        1 Reply Last reply Reply Quote 1
        • laurentR
          laurentR last edited by

          I got the same problem on a Mac with Catalina. I have tried the " remove qarantine " , but it does not change the message of broken plugin... 

          MBP 15' 2019 & MBP 13' 2015 - OSX10.14 & MP 2.8Ghz QC Xeon + GTX660 - OSX10.12 / Isadora 2.6.1/3.2 - Located France

          1 Reply Last reply Reply Quote 0
          • laurentR
            laurentR last edited by

            @SWDA 

            Did you find a solution for the NDIwatcher ? try the quarantine stuff?

            Wonder if it's a good idea to make a bug ticket about that... ?

            MBP 15' 2019 & MBP 13' 2015 - OSX10.14 & MP 2.8Ghz QC Xeon + GTX660 - OSX10.12 / Isadora 2.6.1/3.2 - Located France

            mark 1 Reply Last reply Reply Quote 0
            • mark
              mark @laurentR last edited by

              @laurentr said:

              Wonder if it's a good idea to make a bug ticket about that... ?

              I've seen this thread. I'm trying to get a Catalina "notarized" plugin for you, but Apple keeps changing their frigging system (like every two weeks) so suddenly my scripts to don't work.

              Please be patient... I'll get it done as soon as I can.

              Best WIshes,
              Mark

              Media Artist & Creator of Isadora
              Macintosh SE-30, 32 Mb RAM, MacOS 7.6, Dual Floppy Drives

              1 Reply Last reply Reply Quote 1
              • laurentR
                laurentR last edited by

                Thank you Mark you're the best! ;-)  ...And shame on Apple to give you more work !

                MBP 15' 2019 & MBP 13' 2015 - OSX10.14 & MP 2.8Ghz QC Xeon + GTX660 - OSX10.12 / Isadora 2.6.1/3.2 - Located France

                1 Reply Last reply Reply Quote 0
                • mark
                  mark last edited by

                  @laurentR @SWDA 

                  Please download this Catalina notarized version of the NDI Plugin 0.9.7 and report back if it works for you. Catalina didn't complain for me.

                  Best Wishes,
                  Mark

                  Media Artist & Creator of Isadora
                  Macintosh SE-30, 32 Mb RAM, MacOS 7.6, Dual Floppy Drives

                  laurentR 1 Reply Last reply Reply Quote 0
                  • laurentR
                    laurentR @mark last edited by

                    @mark

                    Thank you very much Mark, it works for me on Catalina 10.15.3

                    MBP 15' 2019 & MBP 13' 2015 - OSX10.14 & MP 2.8Ghz QC Xeon + GTX660 - OSX10.12 / Isadora 2.6.1/3.2 - Located France

                    mark 1 Reply Last reply Reply Quote 1
                    • mark
                      mark @laurentR last edited by

                      @laurentr said:

                      Thank you very much Mark, it works for me on Catalina 10.15.3

                       Excellent.

                      Media Artist & Creator of Isadora
                      Macintosh SE-30, 32 Mb RAM, MacOS 7.6, Dual Floppy Drives

                      SWDA 1 Reply Last reply Reply Quote 1
                      • SWDA
                        SWDA @mark last edited by

                        @mark

                        Phew! Thanks so much! Seems to work fine so far.

                        Sheldon

                        Sheldon B Smith
                        Adjunct Professor Mills College at Northeastern University
                        Co-artistic director Smith/Wymore Disappearing Acts
                        smithwymore.org
                        sh.smith@northeastern.edu

                        1 Reply Last reply Reply Quote 1
                        • Z
                          ziopix last edited by

                          Hi,


                          It seems I have the same problem, I downloaded the "ndi-watcher-v0.9.8.zip" running on Isadora 3.0.8f12 on macOS Mojave and the output is locked to 640x360 px.


                          Any suggestions?


                          Thank you

                          jfg 1 Reply Last reply Reply Quote 0
                          • jfg
                            jfg @ziopix last edited by jfg

                            @ziopix

                            i have the same problem too:


                            works well with 3.0.7


                            in the Actor help you find:


                            but on the NDI Website I have only found NDI 4.5 (installed)

                            https://ndi.tv/tools/

                            where can I find 4.6 ?

                            EDIT: it seems that 4.5 on the NDI website is 4.6 https://forums.newtek.com/thre...

                            Jean-François

                            • Izzy 3.2.6
                            - MacBook Pro M1 Max 16" 64GB RAM, Mac OS 15.3.2 Sequoia
                            - Mac Pro 5.1 middle 2012 (3,33 GHz 6-Core Intel Xeon, 32GB RAM, Radeon RX 580 8 GB ),
                            Mac OS 10.14.6 (Mojave)
                            - Mac mini Pro M4, Mac OS 15.3.2 Sequoia

                            • A range of deployable older Macs
                              Located in Bremen, Germany
                            mark 1 Reply Last reply Reply Quote 0
                            • mark
                              mark @jfg last edited by mark

                              @jfg @ziopix

                              where can I find 4.6 ?

                              I need to make the text of the plugin more clear. It uses v4.6 of the NDI library. I should use the work uses instead of requires, the NDI library is already inside the plugin. (However if your source is an NDI 3 source then maybe there will be problems. I've never tried that.) 

                              Also the NDI website is wrong as indicated in this post. The current version is in fact 4.6.1.

                              That said, I have no problem receiving 1920 x 1080 and other resolutions on MacOS Mojave. I used NDISyphon to convert a Syphon Signal from Simple Server (the test program provided with Syphon) and read it in Isadora. It gives me the full resolution.


                              What are you using as a source?

                              If you use NDI Syphon to convert it to a Syphon signal, and then read that signal with the Syphon Receiver actor in Isadora, what resolution do you get?

                              Best Wishes,
                              Mark

                              Media Artist & Creator of Isadora
                              Macintosh SE-30, 32 Mb RAM, MacOS 7.6, Dual Floppy Drives

                              Juriaan jfg 2 Replies Last reply Reply Quote 0
                              • Juriaan
                                Juriaan Tech Staff @mark last edited by Juriaan

                                Hmmm, I can't replicate this. I tried with Resolume / other programs that can do NDI Natively and sent it to Isadora. They all reported the correct resolution.

                                Tested programs;

                                • Resolume Arena 6.x
                                • TouchDesigner 2020
                                • Isadora loopback (Shapes > Virtual Stage > Send over NDI > Grab it with a Watcher and sent it to Stage 1)

                                Tested setup;

                                Isadora 3.0.7 (stable) - Default install (Windows 10)

                                Isadora 3.x (latest stable) - Default install (Windows 10)

                                Isadora 3.1.1, Dell XPS 17 9710, Windows 10
                                Interactive Performance Designer, Freelance Artist, Scenographer, Lighting Designer, TroikaTronix Community moderator
                                Always in for chatting about interaction in space / performance design. Drop me an email at hello@juriaan.me

                                1 Reply Last reply Reply Quote 1
                                • jfg
                                  jfg @mark last edited by

                                  @mark

                                  NDI Source>> NDI Syphon >> Isadora give always the correct resolution in Isadora but by a direct connection over the actor NDI 4 with 3 different sources I get only a width of 640. I used as sources:

                                  - iPhone 7 with EpocCam (1280x720) or JustWifiCam (1920x1080)

                                  - New Tek NDI Scan Converter to get e.g the desktop (3840x1200)

                                  I have the last NDI Tools installed.

                                  best

                                  Jean-François 

                                  • Izzy 3.2.6
                                  - MacBook Pro M1 Max 16" 64GB RAM, Mac OS 15.3.2 Sequoia
                                  - Mac Pro 5.1 middle 2012 (3,33 GHz 6-Core Intel Xeon, 32GB RAM, Radeon RX 580 8 GB ),
                                  Mac OS 10.14.6 (Mojave)
                                  - Mac mini Pro M4, Mac OS 15.3.2 Sequoia

                                  • A range of deployable older Macs
                                    Located in Bremen, Germany
                                  DusX mark 2 Replies Last reply Reply Quote 0
                                  • DusX
                                    DusX Tech Staff @jfg last edited by

                                    @jfg

                                    I also, can't reproduce this issue currently.
                                    I'll try a fresh install now that I have my PC sending a few NDI streams.

                                    Troikatronix Technical Support

                                    • New Support Ticket Link: https://support.troikatronix.com/support/tickets/new
                                    • My Add-ons: https://troikatronix.com/add-ons/?u=dusx
                                    • Profession Services: https://support.troikatronix.com/support/solutions/articles/13000109444-professional-services

                                    Running: Win 11 64bit, i7, M.2 PCIe SSD's, 32gb DDR4, nVidia GTX 4070 | located in Ontario Canada.

                                    1 Reply Last reply Reply Quote 0
                                    • mark
                                      mark @jfg last edited by mark

                                      @jfg said:

                                      NDI Source>> NDI Syphon >> Isadora give always the correct resolution in Isadora but by a direct connection over the actor NDI 4 with 3 different sources I get only a width of 640.

                                      I also tried with New Tek NDI Scan Converter grabbing a window from Safari. Works as expected (i.e., is not limited to 640x360.)


                                      Are you sure you have v0.9.8 of the NDI Watcher? Please

                                      1) In Isadora, choose Help > Open Plugin Folder > TroikaTronix Actor Plugins
                                      2) Select the NDI Watcher.izzyplug plugin
                                      3) In the Finder, choose File > Get Info

                                      The version number should be v0.9.8.


                                      Best Wishes,
                                      Mark

                                      Media Artist & Creator of Isadora
                                      Macintosh SE-30, 32 Mb RAM, MacOS 7.6, Dual Floppy Drives

                                      jfg 1 Reply Last reply Reply Quote 0
                                      • jfg
                                        jfg @mark last edited by

                                        @mark

                                        best

                                        Jean-François 

                                        • Izzy 3.2.6
                                        - MacBook Pro M1 Max 16" 64GB RAM, Mac OS 15.3.2 Sequoia
                                        - Mac Pro 5.1 middle 2012 (3,33 GHz 6-Core Intel Xeon, 32GB RAM, Radeon RX 580 8 GB ),
                                        Mac OS 10.14.6 (Mojave)
                                        - Mac mini Pro M4, Mac OS 15.3.2 Sequoia

                                        • A range of deployable older Macs
                                          Located in Bremen, Germany
                                        mark 1 Reply Last reply Reply Quote 0
                                        • mark
                                          mark @jfg last edited by mark

                                          @jfg

                                          Are you running NDI Scan Converter on the same computer as Isadora? If not, please try this and see if this makes a difference.

                                          I have this feeling that NDI is forcing the resolution lower if the network is too slow, etc.

                                          I've now tested on EpocCam and it runs at 1280x720 as expected. (Though the frames are quite sporadic coming in over the network.)

                                          Best Wishes,
                                          Mark

                                          Media Artist & Creator of Isadora
                                          Macintosh SE-30, 32 Mb RAM, MacOS 7.6, Dual Floppy Drives

                                          jfg 4 Replies Last reply Reply Quote 0
                                          • jfg
                                            jfg @mark last edited by

                                            @mark

                                            I am running NDI Scan Converter on the same computer.

                                            I have tried:

                                            -  with another user with basic system on the same computer (MacPro 2012)

                                            - with two different users on my MacBookPro

                                            - erased the NDI 4 Watcher, download from Isadora website a new one and reinstall.

                                            always with the same result.

                                            Looking through preferences files but see nothing strange

                                             ?????

                                            best

                                            Jean-François

                                            • Izzy 3.2.6
                                            - MacBook Pro M1 Max 16" 64GB RAM, Mac OS 15.3.2 Sequoia
                                            - Mac Pro 5.1 middle 2012 (3,33 GHz 6-Core Intel Xeon, 32GB RAM, Radeon RX 580 8 GB ),
                                            Mac OS 10.14.6 (Mojave)
                                            - Mac mini Pro M4, Mac OS 15.3.2 Sequoia

                                            • A range of deployable older Macs
                                              Located in Bremen, Germany
                                            1 Reply Last reply Reply Quote 0
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