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    PJLink Troubleshooting

    How To... ?
    networking control pjlink optoma projector
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    • M
      Maki @mark last edited by

      @mark

      Thank you! I tried using the custom PJLink actor, unfortunately I don't see the log output. I tested on a Mac with a fresh install of Isadora 3.0.7. (so no risk of mixing up the custom actor with the regular one). Also tried Windows but it seems the custom actor is not working there. Is the log output supposed to be part of the actor (next to "response", "error" and "recv response")? Or should I look somewhere else?

      Isadora 3.0.7 | Mac / Win

      mark 1 Reply Last reply Reply Quote 1
      • mark
        mark @Maki last edited by mark

        @maki

        Sorry, my bad. I uploaded the wrong plugin. Please download the file send-pjlink-mac-debug-output.zip from the post above and install it as instructed. This plugin is macOS only. There is no Windows equivalent at this time.

        You'll see that it has the log output as shown here.


        Best Wishes,
        Mark

        Media Artist & Creator of Isadora
        Macintosh SE-30, 32 Mb RAM, MacOS 7.6, Dual Floppy Drives

        1 Reply Last reply Reply Quote 1
        • iink
          iink last edited by

          Hey,

          I downloaded the PJLink actor and connected the Optoma ZH406ST to the network. 

          Log when sent "Power On"

          Process 0x7faa21556520: cmd '%1POWR' - param = '1'
          get host name
          create socket
          connect to socket
          wait for connection response
          get response
          shutdown socket
          close socket
          close socket err = 0


          Log when sent "Power Off"

          Process 0x7f8d793c5740: cmd '%1POWR' - param = '0'
          get host name
          create socket
          connect to socket
          wait for connection response
          get response
          shutdown socket
          close socket
          close socket err = 0

          If you need any other commands sent just let me know.

          Mat

          Isadora 3.0.7
          MacBook Pro (Retina, 13-inch, Late 2013) / OSX Catalina 10.15.5
          2,6 GHz Dual-Core Intel Core i5
          8 GB 1600 MHz DDR3

          mark 1 Reply Last reply Reply Quote 0
          • mark
            mark @iink last edited by mark

            @iink

            Well, shoot. It didn't print out the actual message sent back from the projector so I can see what is wrong with it.

            I've made an update to ensure that information is in the log and tested it with the emulator. So please try again. Sorry for making you do it twice.

            Best Wishes,
            Mark

            Media Artist & Creator of Isadora
            Macintosh SE-30, 32 Mb RAM, MacOS 7.6, Dual Floppy Drives

            iink 1 Reply Last reply Reply Quote 0
            • iink
              iink @mark last edited by

              @mark

              No problem. Thx for your help! 

              Power Off:

              Process 0x7fc324ef2960: cmd '%1POWR' - param = '0'
              get host name
              create socket
              connect to socket
              wait for connection response
              received initial response: >>>pjlink 0
              <<<
              initial response doesn't start with PJLINK
              shutdown socket
              close socket
              close socket err = 


              Power On:

              Process 0x7fc32261e320: cmd '%1POWR' - param = '1'
              get host name
              create socket
              connect to socket
              wait for connection response
              received initial response: >>>pjlink 0
              <<<
              initial response doesn't start with PJLINK
              shutdown socket
              close socket
              close socket err = 0


              Mat

              Isadora 3.0.7
              MacBook Pro (Retina, 13-inch, Late 2013) / OSX Catalina 10.15.5
              2,6 GHz Dual-Core Intel Core i5
              8 GB 1600 MHz DDR3

              mark 1 Reply Last reply Reply Quote 0
              • Juriaan
                Juriaan Tech Staff last edited by

                Is the request terminated because PJLINK is not in caps ?

                Isadora 3.1.1, Dell XPS 17 9710, Windows 10
                Interactive Performance Designer, Freelance Artist, Scenographer, Lighting Designer, TroikaTronix Community moderator
                Always in for chatting about interaction in space / performance design. Drop me an email at hello@juriaan.me

                mark 1 Reply Last reply Reply Quote 1
                • mark
                  mark @Juriaan last edited by

                  @juriaan said:

                  Is the request terminated because PJLINK is not in caps ?

                   Yep. That's it. I'll change the code so that it does not care about capitalization.

                  Best Wishes,
                  Mark

                  Media Artist & Creator of Isadora
                  Macintosh SE-30, 32 Mb RAM, MacOS 7.6, Dual Floppy Drives

                  1 Reply Last reply Reply Quote 1
                  • mark
                    mark @iink last edited by

                    @iink said:

                    No problem. Thx for your help! 

                     OK. Hopefully this will solve it. This is still with the log enabled. Once we prove it works, I'll remove that.

                    send-pjlink-mac-debug-output-v3.zip

                    Best Wishes,
                    Mark

                    Media Artist & Creator of Isadora
                    Macintosh SE-30, 32 Mb RAM, MacOS 7.6, Dual Floppy Drives

                    iink 1 Reply Last reply Reply Quote 1
                    • iink
                      iink @mark last edited by

                      @mark

                      Well done! Works. I could turn the Optoma on/off 

                      Process 0x7feb5c28dd20: cmd '%1POWR' - param = '1'
                      get host name
                      create socket
                      connect to socket
                      wait for connection response
                      received initial response: >>>pjlink 0
                      <<<
                      STARTUP SUCCESS
                      send pjlink command = %1POWR 1
                      wait for response
                      received response: >>>%1powr=OK
                      <<<
                      ensure response starts with %1
                      check that response command matches sent command
                      shutdown socket
                      close socket
                      close socket err = 0

                      Isadora 3.0.7
                      MacBook Pro (Retina, 13-inch, Late 2013) / OSX Catalina 10.15.5
                      2,6 GHz Dual-Core Intel Core i5
                      8 GB 1600 MHz DDR3

                      M 1 Reply Last reply Reply Quote 1
                      • M
                        Maki @iink last edited by

                        @mark @iink

                        I'm back from some time off the grid, it's wonderful to see the problem has been resolved in the meantime! Heartfelt thanks! Isadora rocks, the software and the people behind it!

                        Would it be possible to get a version of the plugin with the log disabled, and also a Windows version? Our final piece will run on Windows. 

                        We'll make sure to post images + video of the piece as soon as it's up. It's a permanent interactive public art installation in the 6th district in Vienna.

                        Thank you!

                        Isadora 3.0.7 | Mac / Win

                        Woland Juriaan 2 Replies Last reply Reply Quote 1
                        • Woland
                          Woland Tech Staff @Maki last edited by

                          @maki

                          Mark's going to be unavailable for a little while, but I'll bring this up to him as soon as he's back.

                          TroikaTronix Technical Support
                          New Support Ticket: https://support.troikatronix.com/support/tickets/new
                          Support Policy: https://support.troikatronix.com/support/solutions/articles/13000064762
                          Add-Ons: https://troikatronix.com/add-ons/ & https://troikatronix.com/add-ons/?u=woland
                          Professional Services: https://support.troikatronix.com/support/solutions/articles/13000109444

                          | Isadora Version: all of them | Mac Pro (Late 2013), macOS 10.14.6, 3.5GHz 6-core, 1TB SSD, 64GB RAM, Dual AMD FirePro D700s |

                          1 Reply Last reply Reply Quote 0
                          • Juriaan
                            Juriaan Tech Staff @Maki last edited by

                            @maki

                            Hi there Maki, I also created a custom PJLINK actor that can be found for Isadora 2.6.1. It still works for Isadora 3, and that way you may still use PJLINK if we don't hear back from Mark in time.

                            Could you let me know what your timeframe is that you need a solution ?

                            Cheers!

                            Isadora 3.1.1, Dell XPS 17 9710, Windows 10
                            Interactive Performance Designer, Freelance Artist, Scenographer, Lighting Designer, TroikaTronix Community moderator
                            Always in for chatting about interaction in space / performance design. Drop me an email at hello@juriaan.me

                            M 1 Reply Last reply Reply Quote 1
                            • M
                              Maki @Juriaan last edited by

                              @juriaan @Woland

                              Ok, no worries! We install on August 29th, it'd be amazing to have a solution by then but we'll manage if it's later than that. The actual launch will be mid September.

                              I'd love to try the alternative PJLINK actor, where can I find it?

                              Cheers!

                              Isadora 3.0.7 | Mac / Win

                              Woland 2 Replies Last reply Reply Quote 1
                              • Woland
                                Woland Tech Staff @Maki last edited by Woland

                                @maki said:

                                I'd love to try the alternative PJLINK actor, where can I find it?

                                 I think this is it

                                TroikaTronix Technical Support
                                New Support Ticket: https://support.troikatronix.com/support/tickets/new
                                Support Policy: https://support.troikatronix.com/support/solutions/articles/13000064762
                                Add-Ons: https://troikatronix.com/add-ons/ & https://troikatronix.com/add-ons/?u=woland
                                Professional Services: https://support.troikatronix.com/support/solutions/articles/13000109444

                                | Isadora Version: all of them | Mac Pro (Late 2013), macOS 10.14.6, 3.5GHz 6-core, 1TB SSD, 64GB RAM, Dual AMD FirePro D700s |

                                Juriaan 1 Reply Last reply Reply Quote 2
                                • Juriaan
                                  Juriaan Tech Staff @Woland last edited by

                                  @woland

                                  I think you are right ;)

                                  Isadora 3.1.1, Dell XPS 17 9710, Windows 10
                                  Interactive Performance Designer, Freelance Artist, Scenographer, Lighting Designer, TroikaTronix Community moderator
                                  Always in for chatting about interaction in space / performance design. Drop me an email at hello@juriaan.me

                                  1 Reply Last reply Reply Quote 1
                                  • Woland
                                    Woland Tech Staff @Maki last edited by

                                    @maki said:

                                    We install on August 29th, it'd be amazing to have a solution by then

                                     Unfortunately it's unlikely that Mark will be available to get new plugins to you by this date. We suggest going with @Juriaan 's solution for the time being.

                                    TroikaTronix Technical Support
                                    New Support Ticket: https://support.troikatronix.com/support/tickets/new
                                    Support Policy: https://support.troikatronix.com/support/solutions/articles/13000064762
                                    Add-Ons: https://troikatronix.com/add-ons/ & https://troikatronix.com/add-ons/?u=woland
                                    Professional Services: https://support.troikatronix.com/support/solutions/articles/13000109444

                                    | Isadora Version: all of them | Mac Pro (Late 2013), macOS 10.14.6, 3.5GHz 6-core, 1TB SSD, 64GB RAM, Dual AMD FirePro D700s |

                                    M mark 2 Replies Last reply Reply Quote 0
                                    • M
                                      Maki @Woland last edited by

                                      @woland

                                      Ok, no worries! In the meantime I used @Juriaan 's plugin. It works as a temporary fix. Thank you!

                                      Isadora 3.0.7 | Mac / Win

                                      Juriaan 1 Reply Last reply Reply Quote 1
                                      • Juriaan
                                        Juriaan Tech Staff @Maki last edited by

                                        @maki

                                        Great to hear that it works for you :)

                                        Isadora 3.1.1, Dell XPS 17 9710, Windows 10
                                        Interactive Performance Designer, Freelance Artist, Scenographer, Lighting Designer, TroikaTronix Community moderator
                                        Always in for chatting about interaction in space / performance design. Drop me an email at hello@juriaan.me

                                        1 Reply Last reply Reply Quote 2
                                        • mark
                                          mark @Woland last edited by

                                          @woland said:

                                           Unfortunately it's unlikely that Mark will be available to get new plugins to you by this date. We suggest going with @Juriaan 's solution for the time being.

                                           The updated plugin (v0.9.5) for both Macintosh and Windows is now available on our plugins page.

                                          Best Wishes,
                                          Mark

                                          Media Artist & Creator of Isadora
                                          Macintosh SE-30, 32 Mb RAM, MacOS 7.6, Dual Floppy Drives

                                          1 Reply Last reply Reply Quote 1
                                          • EdJoynson
                                            EdJoynson last edited by

                                            Hi Guys, 

                                            We've just got this same issue but on windows, we tried the new plugin on mac and it works but it appears the new pugin doesnt work on windows. 

                                            Thanks

                                            Ed

                                            Ed
                                            Razer 15, i7 - 9750H, 16gb, 500gb m.2 SSD ,Windows 10.
                                            Surface Pro 5, i7-7660U, 16gb, 1tb SSD, Windows 10.

                                            Woland Juriaan mark 4 Replies Last reply Reply Quote 0
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