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    PJLink Troubleshooting

    How To... ?
    networking control pjlink optoma projector
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    • mark
      mark @Maki last edited by mark

      @maki

      Sorry, my bad. I uploaded the wrong plugin. Please download the file send-pjlink-mac-debug-output.zip from the post above and install it as instructed. This plugin is macOS only. There is no Windows equivalent at this time.

      You'll see that it has the log output as shown here.


      Best Wishes,
      Mark

      Media Artist & Creator of Isadora
      Macintosh SE-30, 32 Mb RAM, MacOS 7.6, Dual Floppy Drives

      1 Reply Last reply Reply Quote 1
      • iink
        iink last edited by

        Hey,

        I downloaded the PJLink actor and connected the Optoma ZH406ST to the network. 

        Log when sent "Power On"

        Process 0x7faa21556520: cmd '%1POWR' - param = '1'
        get host name
        create socket
        connect to socket
        wait for connection response
        get response
        shutdown socket
        close socket
        close socket err = 0


        Log when sent "Power Off"

        Process 0x7f8d793c5740: cmd '%1POWR' - param = '0'
        get host name
        create socket
        connect to socket
        wait for connection response
        get response
        shutdown socket
        close socket
        close socket err = 0

        If you need any other commands sent just let me know.

        Mat

        Isadora 3.0.7
        MacBook Pro (Retina, 13-inch, Late 2013) / OSX Catalina 10.15.5
        2,6 GHz Dual-Core Intel Core i5
        8 GB 1600 MHz DDR3

        mark 1 Reply Last reply Reply Quote 0
        • mark
          mark @iink last edited by mark

          @iink

          Well, shoot. It didn't print out the actual message sent back from the projector so I can see what is wrong with it.

          I've made an update to ensure that information is in the log and tested it with the emulator. So please try again. Sorry for making you do it twice.

          Best Wishes,
          Mark

          Media Artist & Creator of Isadora
          Macintosh SE-30, 32 Mb RAM, MacOS 7.6, Dual Floppy Drives

          iink 1 Reply Last reply Reply Quote 0
          • iink
            iink @mark last edited by

            @mark

            No problem. Thx for your help! 

            Power Off:

            Process 0x7fc324ef2960: cmd '%1POWR' - param = '0'
            get host name
            create socket
            connect to socket
            wait for connection response
            received initial response: >>>pjlink 0
            <<<
            initial response doesn't start with PJLINK
            shutdown socket
            close socket
            close socket err = 


            Power On:

            Process 0x7fc32261e320: cmd '%1POWR' - param = '1'
            get host name
            create socket
            connect to socket
            wait for connection response
            received initial response: >>>pjlink 0
            <<<
            initial response doesn't start with PJLINK
            shutdown socket
            close socket
            close socket err = 0


            Mat

            Isadora 3.0.7
            MacBook Pro (Retina, 13-inch, Late 2013) / OSX Catalina 10.15.5
            2,6 GHz Dual-Core Intel Core i5
            8 GB 1600 MHz DDR3

            mark 1 Reply Last reply Reply Quote 0
            • Juriaan
              Juriaan Tech Staff last edited by

              Is the request terminated because PJLINK is not in caps ?

              Isadora 3.1.1, Dell XPS 17 9710, Windows 10
              Interactive Performance Designer, Freelance Artist, Scenographer, Lighting Designer, TroikaTronix Community moderator
              Always in for chatting about interaction in space / performance design. Drop me an email at hello@juriaan.me

              mark 1 Reply Last reply Reply Quote 1
              • mark
                mark @Juriaan last edited by

                @juriaan said:

                Is the request terminated because PJLINK is not in caps ?

                 Yep. That's it. I'll change the code so that it does not care about capitalization.

                Best Wishes,
                Mark

                Media Artist & Creator of Isadora
                Macintosh SE-30, 32 Mb RAM, MacOS 7.6, Dual Floppy Drives

                1 Reply Last reply Reply Quote 1
                • mark
                  mark @iink last edited by

                  @iink said:

                  No problem. Thx for your help! 

                   OK. Hopefully this will solve it. This is still with the log enabled. Once we prove it works, I'll remove that.

                  send-pjlink-mac-debug-output-v3.zip

                  Best Wishes,
                  Mark

                  Media Artist & Creator of Isadora
                  Macintosh SE-30, 32 Mb RAM, MacOS 7.6, Dual Floppy Drives

                  iink 1 Reply Last reply Reply Quote 1
                  • iink
                    iink @mark last edited by

                    @mark

                    Well done! Works. I could turn the Optoma on/off 

                    Process 0x7feb5c28dd20: cmd '%1POWR' - param = '1'
                    get host name
                    create socket
                    connect to socket
                    wait for connection response
                    received initial response: >>>pjlink 0
                    <<<
                    STARTUP SUCCESS
                    send pjlink command = %1POWR 1
                    wait for response
                    received response: >>>%1powr=OK
                    <<<
                    ensure response starts with %1
                    check that response command matches sent command
                    shutdown socket
                    close socket
                    close socket err = 0

                    Isadora 3.0.7
                    MacBook Pro (Retina, 13-inch, Late 2013) / OSX Catalina 10.15.5
                    2,6 GHz Dual-Core Intel Core i5
                    8 GB 1600 MHz DDR3

                    M 1 Reply Last reply Reply Quote 1
                    • M
                      Maki @iink last edited by

                      @mark @iink

                      I'm back from some time off the grid, it's wonderful to see the problem has been resolved in the meantime! Heartfelt thanks! Isadora rocks, the software and the people behind it!

                      Would it be possible to get a version of the plugin with the log disabled, and also a Windows version? Our final piece will run on Windows. 

                      We'll make sure to post images + video of the piece as soon as it's up. It's a permanent interactive public art installation in the 6th district in Vienna.

                      Thank you!

                      Isadora 3.0.7 | Mac / Win

                      Woland Juriaan 2 Replies Last reply Reply Quote 1
                      • Woland
                        Woland Tech Staff @Maki last edited by

                        @maki

                        Mark's going to be unavailable for a little while, but I'll bring this up to him as soon as he's back.

                        TroikaTronix Technical Support
                        New Support Ticket: https://support.troikatronix.com/support/tickets/new
                        Support Policy: https://support.troikatronix.com/support/solutions/articles/13000064762
                        Add-Ons: https://troikatronix.com/add-ons/ & https://troikatronix.com/add-ons/?u=woland
                        Professional Services: https://support.troikatronix.com/support/solutions/articles/13000109444

                        | Isadora Version: all of them | Mac Pro (Late 2013), macOS 10.14.6, 3.5GHz 6-core, 1TB SSD, 64GB RAM, Dual AMD FirePro D700s |

                        1 Reply Last reply Reply Quote 0
                        • Juriaan
                          Juriaan Tech Staff @Maki last edited by

                          @maki

                          Hi there Maki, I also created a custom PJLINK actor that can be found for Isadora 2.6.1. It still works for Isadora 3, and that way you may still use PJLINK if we don't hear back from Mark in time.

                          Could you let me know what your timeframe is that you need a solution ?

                          Cheers!

                          Isadora 3.1.1, Dell XPS 17 9710, Windows 10
                          Interactive Performance Designer, Freelance Artist, Scenographer, Lighting Designer, TroikaTronix Community moderator
                          Always in for chatting about interaction in space / performance design. Drop me an email at hello@juriaan.me

                          M 1 Reply Last reply Reply Quote 1
                          • M
                            Maki @Juriaan last edited by

                            @juriaan @Woland

                            Ok, no worries! We install on August 29th, it'd be amazing to have a solution by then but we'll manage if it's later than that. The actual launch will be mid September.

                            I'd love to try the alternative PJLINK actor, where can I find it?

                            Cheers!

                            Isadora 3.0.7 | Mac / Win

                            Woland 2 Replies Last reply Reply Quote 1
                            • Woland
                              Woland Tech Staff @Maki last edited by Woland

                              @maki said:

                              I'd love to try the alternative PJLINK actor, where can I find it?

                               I think this is it

                              TroikaTronix Technical Support
                              New Support Ticket: https://support.troikatronix.com/support/tickets/new
                              Support Policy: https://support.troikatronix.com/support/solutions/articles/13000064762
                              Add-Ons: https://troikatronix.com/add-ons/ & https://troikatronix.com/add-ons/?u=woland
                              Professional Services: https://support.troikatronix.com/support/solutions/articles/13000109444

                              | Isadora Version: all of them | Mac Pro (Late 2013), macOS 10.14.6, 3.5GHz 6-core, 1TB SSD, 64GB RAM, Dual AMD FirePro D700s |

                              Juriaan 1 Reply Last reply Reply Quote 2
                              • Juriaan
                                Juriaan Tech Staff @Woland last edited by

                                @woland

                                I think you are right ;)

                                Isadora 3.1.1, Dell XPS 17 9710, Windows 10
                                Interactive Performance Designer, Freelance Artist, Scenographer, Lighting Designer, TroikaTronix Community moderator
                                Always in for chatting about interaction in space / performance design. Drop me an email at hello@juriaan.me

                                1 Reply Last reply Reply Quote 1
                                • Woland
                                  Woland Tech Staff @Maki last edited by

                                  @maki said:

                                  We install on August 29th, it'd be amazing to have a solution by then

                                   Unfortunately it's unlikely that Mark will be available to get new plugins to you by this date. We suggest going with @Juriaan 's solution for the time being.

                                  TroikaTronix Technical Support
                                  New Support Ticket: https://support.troikatronix.com/support/tickets/new
                                  Support Policy: https://support.troikatronix.com/support/solutions/articles/13000064762
                                  Add-Ons: https://troikatronix.com/add-ons/ & https://troikatronix.com/add-ons/?u=woland
                                  Professional Services: https://support.troikatronix.com/support/solutions/articles/13000109444

                                  | Isadora Version: all of them | Mac Pro (Late 2013), macOS 10.14.6, 3.5GHz 6-core, 1TB SSD, 64GB RAM, Dual AMD FirePro D700s |

                                  M mark 2 Replies Last reply Reply Quote 0
                                  • M
                                    Maki @Woland last edited by

                                    @woland

                                    Ok, no worries! In the meantime I used @Juriaan 's plugin. It works as a temporary fix. Thank you!

                                    Isadora 3.0.7 | Mac / Win

                                    Juriaan 1 Reply Last reply Reply Quote 1
                                    • Juriaan
                                      Juriaan Tech Staff @Maki last edited by

                                      @maki

                                      Great to hear that it works for you :)

                                      Isadora 3.1.1, Dell XPS 17 9710, Windows 10
                                      Interactive Performance Designer, Freelance Artist, Scenographer, Lighting Designer, TroikaTronix Community moderator
                                      Always in for chatting about interaction in space / performance design. Drop me an email at hello@juriaan.me

                                      1 Reply Last reply Reply Quote 2
                                      • mark
                                        mark @Woland last edited by

                                        @woland said:

                                         Unfortunately it's unlikely that Mark will be available to get new plugins to you by this date. We suggest going with @Juriaan 's solution for the time being.

                                         The updated plugin (v0.9.5) for both Macintosh and Windows is now available on our plugins page.

                                        Best Wishes,
                                        Mark

                                        Media Artist & Creator of Isadora
                                        Macintosh SE-30, 32 Mb RAM, MacOS 7.6, Dual Floppy Drives

                                        1 Reply Last reply Reply Quote 1
                                        • EdJoynson
                                          EdJoynson last edited by

                                          Hi Guys, 

                                          We've just got this same issue but on windows, we tried the new plugin on mac and it works but it appears the new pugin doesnt work on windows. 

                                          Thanks

                                          Ed

                                          Ed
                                          Razer 15, i7 - 9750H, 16gb, 500gb m.2 SSD ,Windows 10.
                                          Surface Pro 5, i7-7660U, 16gb, 1tb SSD, Windows 10.

                                          Woland Juriaan mark 4 Replies Last reply Reply Quote 0
                                          • Woland
                                            Woland Tech Staff @EdJoynson last edited by

                                            @edjoynson

                                            We'll look into it, but if all else fails, please take a look at @Juriaan's custom solution here: https://community.troikatronix.com/topic/5264/updated-tutorial-control-your-projector-using-pjlink

                                            TroikaTronix Technical Support
                                            New Support Ticket: https://support.troikatronix.com/support/tickets/new
                                            Support Policy: https://support.troikatronix.com/support/solutions/articles/13000064762
                                            Add-Ons: https://troikatronix.com/add-ons/ & https://troikatronix.com/add-ons/?u=woland
                                            Professional Services: https://support.troikatronix.com/support/solutions/articles/13000109444

                                            | Isadora Version: all of them | Mac Pro (Late 2013), macOS 10.14.6, 3.5GHz 6-core, 1TB SSD, 64GB RAM, Dual AMD FirePro D700s |

                                            1 Reply Last reply Reply Quote 0
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