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    [FIXED, DOWNLOAD LINK] NDI 4 watcher only 640x360?

    Troubleshooting and Bug Reports
    ndi
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    • Juriaan
      Juriaan Tech Staff @mark last edited by Juriaan

      Hmmm, I can't replicate this. I tried with Resolume / other programs that can do NDI Natively and sent it to Isadora. They all reported the correct resolution.

      Tested programs;

      • Resolume Arena 6.x
      • TouchDesigner 2020
      • Isadora loopback (Shapes > Virtual Stage > Send over NDI > Grab it with a Watcher and sent it to Stage 1)

      Tested setup;

      Isadora 3.0.7 (stable) - Default install (Windows 10)

      Isadora 3.x (latest stable) - Default install (Windows 10)

      Isadora 3.1.1, Dell XPS 17 9710, Windows 10
      Interactive Performance Designer, Freelance Artist, Scenographer, Lighting Designer, TroikaTronix Community moderator
      Always in for chatting about interaction in space / performance design. Drop me an email at hello@juriaan.me

      1 Reply Last reply Reply Quote 1
      • jfg
        jfg @mark last edited by

        @mark

        NDI Source>> NDI Syphon >> Isadora give always the correct resolution in Isadora but by a direct connection over the actor NDI 4 with 3 different sources I get only a width of 640. I used as sources:

        - iPhone 7 with EpocCam (1280x720) or JustWifiCam (1920x1080)

        - New Tek NDI Scan Converter to get e.g the desktop (3840x1200)

        I have the last NDI Tools installed.

        best

        Jean-François 

        • Izzy 3.2.6
        - MacBook Pro M1 Max 16" 64GB RAM, Mac OS 15.3.2 Sequoia
        - Mac Pro 5.1 middle 2012 (3,33 GHz 6-Core Intel Xeon, 32GB RAM, Radeon RX 580 8 GB ),
        Mac OS 10.14.6 (Mojave)
        - Mac mini Pro M4, Mac OS 15.3.2 Sequoia

        • A range of deployable older Macs
          Located in Bremen, Germany
        DusX mark 2 Replies Last reply Reply Quote 0
        • DusX
          DusX Tech Staff @jfg last edited by

          @jfg

          I also, can't reproduce this issue currently.
          I'll try a fresh install now that I have my PC sending a few NDI streams.

          Troikatronix Technical Support

          • New Support Ticket Link: https://support.troikatronix.com/support/tickets/new
          • My Add-ons: https://troikatronix.com/add-ons/?u=dusx
          • Profession Services: https://support.troikatronix.com/support/solutions/articles/13000109444-professional-services

          Running: Win 11 64bit, i7, M.2 PCIe SSD's, 32gb DDR4, nVidia GTX 4070 | located in Ontario Canada.

          1 Reply Last reply Reply Quote 0
          • mark
            mark @jfg last edited by mark

            @jfg said:

            NDI Source>> NDI Syphon >> Isadora give always the correct resolution in Isadora but by a direct connection over the actor NDI 4 with 3 different sources I get only a width of 640.

            I also tried with New Tek NDI Scan Converter grabbing a window from Safari. Works as expected (i.e., is not limited to 640x360.)


            Are you sure you have v0.9.8 of the NDI Watcher? Please

            1) In Isadora, choose Help > Open Plugin Folder > TroikaTronix Actor Plugins
            2) Select the NDI Watcher.izzyplug plugin
            3) In the Finder, choose File > Get Info

            The version number should be v0.9.8.


            Best Wishes,
            Mark

            Media Artist & Creator of Isadora
            Macintosh SE-30, 32 Mb RAM, MacOS 7.6, Dual Floppy Drives

            jfg 1 Reply Last reply Reply Quote 0
            • jfg
              jfg @mark last edited by

              @mark

              best

              Jean-François 

              • Izzy 3.2.6
              - MacBook Pro M1 Max 16" 64GB RAM, Mac OS 15.3.2 Sequoia
              - Mac Pro 5.1 middle 2012 (3,33 GHz 6-Core Intel Xeon, 32GB RAM, Radeon RX 580 8 GB ),
              Mac OS 10.14.6 (Mojave)
              - Mac mini Pro M4, Mac OS 15.3.2 Sequoia

              • A range of deployable older Macs
                Located in Bremen, Germany
              mark 1 Reply Last reply Reply Quote 0
              • mark
                mark @jfg last edited by mark

                @jfg

                Are you running NDI Scan Converter on the same computer as Isadora? If not, please try this and see if this makes a difference.

                I have this feeling that NDI is forcing the resolution lower if the network is too slow, etc.

                I've now tested on EpocCam and it runs at 1280x720 as expected. (Though the frames are quite sporadic coming in over the network.)

                Best Wishes,
                Mark

                Media Artist & Creator of Isadora
                Macintosh SE-30, 32 Mb RAM, MacOS 7.6, Dual Floppy Drives

                jfg 4 Replies Last reply Reply Quote 0
                • jfg
                  jfg @mark last edited by

                  @mark

                  I am running NDI Scan Converter on the same computer.

                  I have tried:

                  -  with another user with basic system on the same computer (MacPro 2012)

                  - with two different users on my MacBookPro

                  - erased the NDI 4 Watcher, download from Isadora website a new one and reinstall.

                  always with the same result.

                  Looking through preferences files but see nothing strange

                   ?????

                  best

                  Jean-François

                  • Izzy 3.2.6
                  - MacBook Pro M1 Max 16" 64GB RAM, Mac OS 15.3.2 Sequoia
                  - Mac Pro 5.1 middle 2012 (3,33 GHz 6-Core Intel Xeon, 32GB RAM, Radeon RX 580 8 GB ),
                  Mac OS 10.14.6 (Mojave)
                  - Mac mini Pro M4, Mac OS 15.3.2 Sequoia

                  • A range of deployable older Macs
                    Located in Bremen, Germany
                  1 Reply Last reply Reply Quote 0
                  • jfg
                    jfg @mark last edited by

                    @mark

                    I have tried with iPhone/EpocCam>>NDI virtual input >>> Isadora Live Capture>> Video In Watcher and I get the right resolution: 1280x720

                    • Izzy 3.2.6
                    - MacBook Pro M1 Max 16" 64GB RAM, Mac OS 15.3.2 Sequoia
                    - Mac Pro 5.1 middle 2012 (3,33 GHz 6-Core Intel Xeon, 32GB RAM, Radeon RX 580 8 GB ),
                    Mac OS 10.14.6 (Mojave)
                    - Mac mini Pro M4, Mac OS 15.3.2 Sequoia

                    • A range of deployable older Macs
                      Located in Bremen, Germany
                    1 Reply Last reply Reply Quote 0
                    • jfg
                      jfg @mark last edited by

                      @mark

                      if I use the NDI Virtual Input in the NDI 4 Watcher I get also a 640 resolution

                      best

                      Jean-François

                      • Izzy 3.2.6
                      - MacBook Pro M1 Max 16" 64GB RAM, Mac OS 15.3.2 Sequoia
                      - Mac Pro 5.1 middle 2012 (3,33 GHz 6-Core Intel Xeon, 32GB RAM, Radeon RX 580 8 GB ),
                      Mac OS 10.14.6 (Mojave)
                      - Mac mini Pro M4, Mac OS 15.3.2 Sequoia

                      • A range of deployable older Macs
                        Located in Bremen, Germany
                      liminal_andy 1 Reply Last reply Reply Quote 0
                      • liminal_andy
                        liminal_andy @jfg last edited by

                        @jfg What resolution do you see if you open the same source in NDI Studio Monitor?

                        Andy Carluccio
                        Zoom Video Communications, Inc.
                        www.liminalet.com

                        [R9 3900X, RTX 2080, 64GB DDR4 3600, Win 10, Izzy 3.0.8]
                        [...also a bunch of hackintoshes...]

                        jfg 1 Reply Last reply Reply Quote 0
                        • jfg
                          jfg @liminal_andy last edited by

                          @liminal_andy

                          I just made a test and recorded the signal from Scan Converter with NDI Studio Monitor and it is the right size, in this case the desktop size 3840x1200. I get the same if I send the signal  Scan Converter>>NDI>Syphon>>Syphon simple client.

                          • Izzy 3.2.6
                          - MacBook Pro M1 Max 16" 64GB RAM, Mac OS 15.3.2 Sequoia
                          - Mac Pro 5.1 middle 2012 (3,33 GHz 6-Core Intel Xeon, 32GB RAM, Radeon RX 580 8 GB ),
                          Mac OS 10.14.6 (Mojave)
                          - Mac mini Pro M4, Mac OS 15.3.2 Sequoia

                          • A range of deployable older Macs
                            Located in Bremen, Germany
                          1 Reply Last reply Reply Quote 1
                          • jfg
                            jfg @mark last edited by

                            @mark

                            With exactly the same configuration it works fine with 3.0.7 and not with 3.0.8f12.

                            It works too with 3.0.8b29. Unfortunately I erased the other Beta version.

                            best

                            Jean-François 

                            • Izzy 3.2.6
                            - MacBook Pro M1 Max 16" 64GB RAM, Mac OS 15.3.2 Sequoia
                            - Mac Pro 5.1 middle 2012 (3,33 GHz 6-Core Intel Xeon, 32GB RAM, Radeon RX 580 8 GB ),
                            Mac OS 10.14.6 (Mojave)
                            - Mac mini Pro M4, Mac OS 15.3.2 Sequoia

                            • A range of deployable older Macs
                              Located in Bremen, Germany
                            mark 1 Reply Last reply Reply Quote 0
                            • mark
                              mark @jfg last edited by mark

                              @jfg

                              OK, there is something weird. v0.9.8 on my drive worked. v0.9.8 from the add-ons page showed the problems you mentioned.

                              Please try v0.9.9 and report back. If it solves the problem, I will place not the add-ons page.

                              ndi-watcher-v0.9.9.zip

                              Best Wishes,
                              Mark

                              Media Artist & Creator of Isadora
                              Macintosh SE-30, 32 Mb RAM, MacOS 7.6, Dual Floppy Drives

                              1 Reply Last reply Reply Quote 2
                              • jfg
                                jfg @Guest last edited by

                                @mark

                                Works perfect with the new version 0.9.9

                                thanks a lot

                                Jean-François 

                                • Izzy 3.2.6
                                - MacBook Pro M1 Max 16" 64GB RAM, Mac OS 15.3.2 Sequoia
                                - Mac Pro 5.1 middle 2012 (3,33 GHz 6-Core Intel Xeon, 32GB RAM, Radeon RX 580 8 GB ),
                                Mac OS 10.14.6 (Mojave)
                                - Mac mini Pro M4, Mac OS 15.3.2 Sequoia

                                • A range of deployable older Macs
                                  Located in Bremen, Germany
                                1 Reply Last reply Reply Quote 0
                                • Z
                                  ziopix last edited by

                                  @jfg @mark

                                  Thank you so much!


                                  now works also for me on macOS Mojave

                                  1 Reply Last reply Reply Quote 0
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