• It would be great if we had a unified login for troika tronix in general not just the forum and the license part but unified - probably a big undertaking, but it would be license aware, have all details and if we need to log a support ticket it would have all the serial number and info already, obviously it would then also have full support history for each user.

  • Tech Staff

    @fred said:

    It would be great if we had a unified login for troika tronix in general not just the forum and the license part but unified - probably a big undertaking, but it would be license aware, have all details and if we need to log a support ticket it would have all the serial number and info already, obviously it would then also have full support history for each user.

     Yeah, currently there's separate information for:

    1. Support Portal Account
    2. Forum Account
    3. Plugin Page Account
    4. Online License Portal Account (All Isadora 3 licenses except USB Key and Sassafras Keyserver licenses)
    5. Isadora 1/2 Standard Edition for Mac and Windows + Isadora 1/2/3 Sassafras Keyserver + Isadora 1/2/3 USB Key Licensing Database

    Would be nice to have them all using the same thing, but they're all based in entirely different systems so it's a huge task to try to unify them. I'll log this as a feature request though, because it's something that really would be nice to have.