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    Realsense D435 Not Resolving on macOS Big Sur

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    • E
      emullis last edited by mark

      Hi,

      I've downloaded and successfully the script (see attached image). I still can't get past "resolving" when I open the Openni Tracker. I've also increased the init time and double-checked connections. The camera still doesn't come up as a device option in the video input menu. Any suggestions would be greatly appreciated! I'm stumped...and admittedly new to this....!

      E mark 2 Replies Last reply Reply Quote 0
      • E
        emullis @emullis last edited by

        @emullis forgot: I'm using mac OS Big Sur 11.2.1

        Michel 1 Reply Last reply Reply Quote 0
        • Michel
          Michel Izzy Guru @emullis last edited by

          @emullis

          Did you download the newest Isadora version 3.0.8, because 3.0.7 is not compatible with Big Sur. Please also add your hardware and software specs along this guide:

          https://community.troikatronix...

          Best Michel

          Michel Weber | www.filmprojekt.ch | rMBP (2019) i9, 16gig, AMD 5500M 8 GB, OS X 10.15 | located in Winterthur Switzerland.

          E 1 Reply Last reply Reply Quote 0
          • E
            emullis @Michel last edited by

            @michel thank you for your response.

            I am running Isadora 3.0.8.
            macOS Big Sur 11.2.1
            MacBook Pro (13-inch, 2017, 2 thuderbolt 3 ports) 8 GB Memory
            INTEL Realsense Depth Camera D435 right out of the box 

            thank you for your consideration! e.

            Michel 1 Reply Last reply Reply Quote 0
            • Michel
              Michel Izzy Guru @emullis last edited by

              @emullis

              OK, thanks. I don't have a real sense my self so I can't help you with any steps. Maybe someone else can answer. @DusX?

              Michel Weber | www.filmprojekt.ch | rMBP (2019) i9, 16gig, AMD 5500M 8 GB, OS X 10.15 | located in Winterthur Switzerland.

              E 1 Reply Last reply Reply Quote 0
              • E
                emullis @Michel last edited by

                @michel Thank you! Any suggestions would be appreciated. I'm trying to get this working for a dance tech class here in Taipei. 

                1 Reply Last reply Reply Quote 0
                • DusX
                  DusX Tech Staff last edited by DusX

                  I have just run a few tests. First I updated my D435 firmware again, so its current.
                  Then I confirmed that the device is working in 3.0.8 on Windows 10. Everything worked as expected.
                  I moved to macOS BigSur, and tested again. I also was unable to get a camera feed, using either the Live Capture system or the OpenNI actor.

                  After digging around a bit, I found on Github that it seems the RealSense SDK is supported on macOS upto High Sierra.
                  see: https://github.com/IntelRealSe...

                  I was hoping to find a RealSense viewer application (one exists for Windows) so that I could try to test in another application, but I have not been able to find such a utility yet.

                  Troikatronix Technical Support

                  • New Support Ticket Link: https://support.troikatronix.com/support/tickets/new
                  • My Add-ons: https://troikatronix.com/add-ons/?u=dusx
                  • Profession Services: https://support.troikatronix.com/support/solutions/articles/13000109444-professional-services

                  Running: Win 11 64bit, i7, M.2 PCIe SSD's, 32gb DDR4, nVidia GTX 4070 | located in Ontario Canada.

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                  • mark
                    mark @emullis last edited by mark

                    @emullis

                    So I have done some investigating on Big Sur 11.2.3, which is the latest version.

                    First, I want to ask you if you're expecting the RealSense D435 to show up as a web cam on macOS, because that is not something I would expect to work. I did some searching on the web, and nowhere did I see that this was possible. If you have different information on this, please let me know. (On the Intel website, they offer a driver for the RealSense on Windows; but do not offer an equivalent on macOS.)

                    As for tracking: the RealSense updater offered in this thread works fine under Big Sur. I updated my camera to the latest firmware 5.12.11 without any problems.

                    However, as you said, I cannot get OpenNI Tracker to find the camera under Big Sur. (It does however work with Mojave, even after the firmware update.) So there is something going on that needs to be investigated for Big Sur.

                    If I install the "package system" Homebrew and use it to install two libraries (libusb and glfw3) that are referenced when building the librealsense SDK examples, the examples open and run fine. This proves that communication with the camera is possible under Big Sur. Hopefully this means that  @DusX's assumption that there is not support for the RealSense D435 after High Sierra is incorrect.

                    The next step will be to compile and run OpenNI Tracker on Big Sur so I can debug the system and hopefully figure out what's going wrong.

                    I will update you all here when I know more.

                    Best Wishes,
                    Mark

                    Media Artist & Creator of Isadora
                    Macintosh SE-30, 32 Mb RAM, MacOS 7.6, Dual Floppy Drives

                    E 1 Reply Last reply Reply Quote 1
                    • E
                      emullis @mark last edited by

                      @mark any updates on this?
                      thank you for looking into it. 🎵

                      mark 1 Reply Last reply Reply Quote 0
                      • mark
                        mark @emullis last edited by

                        @emullis said:

                        any updates on this?

                         I got slammed with finishing up the 3.0.8 release, so no further progress at the moment. I'll be able to get back into this over the Easter weekend hopefully.

                        Best Wishes,
                        Mark

                        Media Artist & Creator of Isadora
                        Macintosh SE-30, 32 Mb RAM, MacOS 7.6, Dual Floppy Drives

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