Dear @liannemua,

When you do submit your crash report, if you are on Mac OS X do the following:

In the Finder, choose Go > Go To Folder... Enter the following text "~/Library/Logs/DiagnosticReports/" (without the quotes) Find the last few crash reports there and compress them all into a .zip file Send the .zip file after you submit the initial ticket

The crash reports are the best tool to find out exactly what's going wrong.

Best, Mark

I must then hope that the slowness of the GPU to CPU converting is compensated by the efficiency of using mostly GPU based actors, because in most of my set ups I am running several Pete´s Plugins...

thanks!

I guess the usefulness of this actor is if you, let's say, have a bin of pictures with many different resolutions, and then you're using the 'picture' input of the movie player to switch between them. If the resolution goes above a certain point, the Limit Resolution actor would jump in and ensure that the resolution is not too high.

On the other hand, a better rule of thumb would be to have all the pictures at the size you want them in the first place. So I guess I won't worry about this actor. Best Wishes, Mark

Hi @Mark - I just upgraded to 10.10 and the offending processes are no longer showing up in the  monitor - as predicted. NIMate is still a bit angry, but only hogging up to 80% CPU, but its not an Izzy issue, she's only using 12%.

cheers, John

@dritter

I sent you a PM.

Best Michel

@dritter,

I've seen this missing icon problem too. I have filed a bug report so that we can get to the bottom of this problem. Best, Mark

Aye - can disregard. Cache issue. After signing in, returning to a thread viewed prior to signing in still shows as not signed in until page is manually refreshed... then thumbnail links work again.

Dear @mark_m,

DusX will be in touch via the ticket system. We may need some of your PNGs to try to sort out the problem. Best Wishes, Mark

Thanks for the quick answer...this show how much you love your software and all US indeed

Hi Mark,

i removed the new user actors and it opens again - need 2.1 for an older instalation on this computer - thank you!

ciao Bodo

Dear @Woland,

You're welcome. And to adapt the old adage about actors: "There are no small bugs, just small programmers." ;-) Best Wishes, Mark

Dear Michel,

Yes I filled a bug report. Best, Jacques

filed.

Good to know. I had a feeling it was the codec when talking to the Tech Team. Strange how certain codecs behave in different ways. :)

Hmm.. that's exactly the problem I have.

@Mikhail

Please submit any new details to our support ticket.

Currently no. It would be an interesting feature.. something I have wanted/needed a few times. I think your only option is to create the 1 new instance. And use it to create replacement for the originals.. and re-patch them.

thankyou Mark, very useful

Sorry for the stupid question - it is working corectly - it changed the numbers of the movies in to the scenes accordingly like it should....

ciao Bodo

Dear @LPmode,

Thanks for sharing the answer. Best Wishes, Mark