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    The dreaded black flash between movies

    Troubleshooting and Bug Reports
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    • ursullivision
      ursullivision last edited by

      @vanakaru, by PAL I mean 25 fps.  The codec is ProRes Proxy. 422 is slower on my machine.

      @Skulpture, thanks but I have read those guidelines many times.  I think I'm doing everything I can to optimize.

      Isadora 3.2.6 / Macbookpro M3 / Mac OS 14.6.1 / 18 GB RAM / external SSD

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      • Skulpture
        Skulpture Izzy Guru last edited by

        Ok - I thought you would have, I just always ask the obvious first, because; well you never know!

        Even us mods/beta testers have to check the knowledge base now and again. 

        Graham Thorne | www.grahamthorne.co.uk
        RIG 1: Custom-built PC: Windows 11. Ryzen 7 7700X, RTX3080, 32G DDR5 RAM. 2 x m.2.
        RIG 2: Laptop Dell G15: Windows 11, Intel i9 12th Gen. RTX3070ti, 16G RAM (DDR5), 2 x NVME M.2 SSD.
        RIG 3: Apple Laptop: rMBP i7, 8gig RAM 256 SSD, HD, OS X 10.12.12

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        • ursullivision
          ursullivision last edited by

          @Skulpture.  Sorry, I didn't mean to be short.  This is a great resource!  BTW.  the optimize for speed post is out of date (it does not recommend H264 for encoding, but Isadora 2.0.5 seems to like H264 if one is using AV foundation for playback; I am not as I am still using OS 10.6.8).

          Isadora 3.2.6 / Macbookpro M3 / Mac OS 14.6.1 / 18 GB RAM / external SSD

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          • Skulpture
            Skulpture Izzy Guru last edited by

            Hey @ursullivision  no, no it didn't read as being short. It's all cool.  

            The only thing I can suggest is opening an ticket and getting the super clever dudes (DusX and Jamie) to check it out for you - maybe you can send them the movie and have a look into it for you.

            Graham Thorne | www.grahamthorne.co.uk
            RIG 1: Custom-built PC: Windows 11. Ryzen 7 7700X, RTX3080, 32G DDR5 RAM. 2 x m.2.
            RIG 2: Laptop Dell G15: Windows 11, Intel i9 12th Gen. RTX3070ti, 16G RAM (DDR5), 2 x NVME M.2 SSD.
            RIG 3: Apple Laptop: rMBP i7, 8gig RAM 256 SSD, HD, OS X 10.12.12

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            • Unfenswinger
              Unfenswinger last edited by

              I see you only have 2GB of RAM from your computer description in your Sig line.

              After the OS loads and Izzy that doesn't leave much left so I wonder if these flashes are to do with memory starvation? Does the MacBook Pro have a discreet GPU if not it's using system memory and the cliches causes by a clash on the bus.
              I'm just guessing as I haven't come across these flashes with Izzy. AV Foundation does give me juddery playback on my Mac Pro test machine so I tend to use QT playback. On my MBP that I use for development it doesn't matter what I use.

              @unfenswinger
              Gone all PC...

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              • ursullivision
                ursullivision last edited by

                @Unfenswinger  Hmmm, My machine does have a discreet GPU.  it could be RAM.   But that wouldn't explain why it had the same problem on the MacMini (4 gigs ram).  Also, this short "activation" of stage 1 is weird.

                @Skulpture.  I guess I'll try that.  Thanks.

                Isadora 3.2.6 / Macbookpro M3 / Mac OS 14.6.1 / 18 GB RAM / external SSD

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                • Unfenswinger
                  Unfenswinger last edited by

                  @ursullivision

                  From personal experience one izzy project would regularly crash my Mac Pro but is stable as anything on my new MBP. The crashes seemed to be due to the timing of scene changes so there may be some timing issue within the project causing the flash frames. Since I moved my license over to my MBP there were no crashes running the project at all so I never followed things up.

                  @unfenswinger
                  Gone all PC...

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                  • DusX
                    DusX Tech Staff last edited by

                    @ursullivision

                    Your observation about the stage settings changing momentarily in the actor, makes me think it might be due to a recently identified and fixed bug.
                    Unfortunately, we are still testing.. and its not ready for release. Of course I can't say for sure, so I can only suggest using a work around for now (use 2 players maybe?.. different layers? .... preload?)
                    I will say that the next release is worth the wait! Awesome new features!

                    Troikatronix Technical Support

                    • New Support Ticket Link: https://support.troikatronix.com/support/tickets/new
                    • My Add-ons: https://troikatronix.com/add-ons/?u=dusx
                    • Profession Services: https://support.troikatronix.com/support/solutions/articles/13000109444-professional-services

                    Running: Win 11 64bit, i7, M.2 PCIe SSD's, 32gb DDR4, nVidia GTX 4070 | located in Ontario Canada.

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                    • ursullivision
                      ursullivision last edited by

                      @DusX, OK.  I guess this show will just have a few black flashes.  It's too close the performance date to fiddle too much.

                      Thanks for the info.

                      ur, ummmmm..........................eric

                      Isadora 3.2.6 / Macbookpro M3 / Mac OS 14.6.1 / 18 GB RAM / external SSD

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                      • DusX
                        DusX Tech Staff last edited by

                        Sorry, I could be of more help.

                        Troikatronix Technical Support

                        • New Support Ticket Link: https://support.troikatronix.com/support/tickets/new
                        • My Add-ons: https://troikatronix.com/add-ons/?u=dusx
                        • Profession Services: https://support.troikatronix.com/support/solutions/articles/13000109444-professional-services

                        Running: Win 11 64bit, i7, M.2 PCIe SSD's, 32gb DDR4, nVidia GTX 4070 | located in Ontario Canada.

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                        • Skulpture
                          Skulpture Izzy Guru last edited by

                          Could you maybe post one of the videos here for us to try? Even just a 10second loop?

                          Graham Thorne | www.grahamthorne.co.uk
                          RIG 1: Custom-built PC: Windows 11. Ryzen 7 7700X, RTX3080, 32G DDR5 RAM. 2 x m.2.
                          RIG 2: Laptop Dell G15: Windows 11, Intel i9 12th Gen. RTX3070ti, 16G RAM (DDR5), 2 x NVME M.2 SSD.
                          RIG 3: Apple Laptop: rMBP i7, 8gig RAM 256 SSD, HD, OS X 10.12.12

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                          • ursullivision
                            ursullivision last edited by

                            @Skulpture, Sorry it took me so long to get back to you. Lotsa work. The show went well despite the "dropouts". How (where) can I upload the file for you?
                            5d38d9-p1030901.jpg

                            Isadora 3.2.6 / Macbookpro M3 / Mac OS 14.6.1 / 18 GB RAM / external SSD

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                            • Skulpture
                              Skulpture Izzy Guru last edited by

                              Do you have a dropbox or similar?

                              Graham Thorne | www.grahamthorne.co.uk
                              RIG 1: Custom-built PC: Windows 11. Ryzen 7 7700X, RTX3080, 32G DDR5 RAM. 2 x m.2.
                              RIG 2: Laptop Dell G15: Windows 11, Intel i9 12th Gen. RTX3070ti, 16G RAM (DDR5), 2 x NVME M.2 SSD.
                              RIG 3: Apple Laptop: rMBP i7, 8gig RAM 256 SSD, HD, OS X 10.12.12

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                              • ursullivision
                                ursullivision last edited by

                                Yes, I can upload to Dropbox.  I'll email you a link if that is ok.

                                Isadora 3.2.6 / Macbookpro M3 / Mac OS 14.6.1 / 18 GB RAM / external SSD

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                                • Skulpture
                                  Skulpture Izzy Guru last edited by

                                  Sure. Let me know when its up.

                                  Graham Thorne | www.grahamthorne.co.uk
                                  RIG 1: Custom-built PC: Windows 11. Ryzen 7 7700X, RTX3080, 32G DDR5 RAM. 2 x m.2.
                                  RIG 2: Laptop Dell G15: Windows 11, Intel i9 12th Gen. RTX3070ti, 16G RAM (DDR5), 2 x NVME M.2 SSD.
                                  RIG 3: Apple Laptop: rMBP i7, 8gig RAM 256 SSD, HD, OS X 10.12.12

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                                  • ursullivision
                                    ursullivision last edited by

                                    DB link sent to your email address at gmail.

                                    Isadora 3.2.6 / Macbookpro M3 / Mac OS 14.6.1 / 18 GB RAM / external SSD

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                                    • Skulpture
                                      Skulpture Izzy Guru last edited by

                                      Got it. Will look into this today for you.

                                      Graham Thorne | www.grahamthorne.co.uk
                                      RIG 1: Custom-built PC: Windows 11. Ryzen 7 7700X, RTX3080, 32G DDR5 RAM. 2 x m.2.
                                      RIG 2: Laptop Dell G15: Windows 11, Intel i9 12th Gen. RTX3070ti, 16G RAM (DDR5), 2 x NVME M.2 SSD.
                                      RIG 3: Apple Laptop: rMBP i7, 8gig RAM 256 SSD, HD, OS X 10.12.12

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                                      • ursullivision
                                        ursullivision last edited by

                                        @DusX,

                                        Skulpture checked my patch and saw the same intermittent black flashes.
                                        Have you sorted out the bug, and could I test a prerelease to see if that solves my problem.

                                        Thanks,

                                        Ur,ummmmm.............................................eric

                                        Isadora 3.2.6 / Macbookpro M3 / Mac OS 14.6.1 / 18 GB RAM / external SSD

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                                        • O
                                          Old_Dog last edited by

                                          I have been experiencing the "black Flash" from time to time with the additional problem that deleting a cue is part of the event. I am using a Mac Pro 6 core matching

                                          e with 16GB Ram and am sending content to a Christie 10KM and a Barco 20K unit. on most of the content feed to the Christie feed I am using two projector actors sending the same content to the same stage. This makes for a kind of pixel doubling except you need the intensity of the 2nd projector set to apron. 25% to keep the whites from being blown out.
                                          Additionally, I am using a DMX receive actor that Mark sent me over the summer that is receiving that data through an Enttec Pro MK2\. The strange ting that is happening is that I have one cue in which the actor does not see the serial data. Oddly, if you activate the scene and watch the data as the info comes from the lighting console (ETC Ion) the actor responds, meaning you see the "message received" X and the DMX levels change in the display. The moment the cue with the actor is executed, the "message received" display goes to "-" and you cannot execute the next jump except manually. Now I have deleted the actor in that cue and replaced it with one that works in other cues and also deleted the cue, inserted a copy of a known working cue and in every instance the actor does not receive the data. There are 0ver 70 cues and all but this one is executing. So it would seem that I am some software instability and I considering a reinstall.
                                          Your thoughts?
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                                          • DusX
                                            DusX Tech Staff last edited by

                                            @Skulpture

                                            Can you let me know how your tests go with the latest Beta? @Old_Dog
                                            The cue issue seems unusual. However, given your setup it seems like it would be hard to reproduce locally.
                                            Is the data being received for this 1 'dead' cue in anyway different than in others? The serial parsing strings are very particular.
                                            @ursullivision
                                            We think we may have the bug fixed, however, I haven't reproduced it myselft, so I am waiting for Skulpture to get back to me with updated test results.

                                            Troikatronix Technical Support

                                            • New Support Ticket Link: https://support.troikatronix.com/support/tickets/new
                                            • My Add-ons: https://troikatronix.com/add-ons/?u=dusx
                                            • Profession Services: https://support.troikatronix.com/support/solutions/articles/13000109444-professional-services

                                            Running: Win 11 64bit, i7, M.2 PCIe SSD's, 32gb DDR4, nVidia GTX 4070 | located in Ontario Canada.

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