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    The dreaded black flash between movies

    Troubleshooting and Bug Reports
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    • Skulpture
      Skulpture Izzy Guru last edited by

      Hey @ursullivision  no, no it didn't read as being short. It's all cool.  

      The only thing I can suggest is opening an ticket and getting the super clever dudes (DusX and Jamie) to check it out for you - maybe you can send them the movie and have a look into it for you.

      Graham Thorne | www.grahamthorne.co.uk
      RIG 1: Custom-built PC: Windows 11. Ryzen 7 7700X, RTX3080, 32G DDR5 RAM. 2 x m.2.
      RIG 2: Laptop Dell G15: Windows 11, Intel i9 12th Gen. RTX3070ti, 16G RAM (DDR5), 2 x NVME M.2 SSD.
      RIG 3: Apple Laptop: rMBP i7, 8gig RAM 256 SSD, HD, OS X 10.12.12

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      • Unfenswinger
        Unfenswinger last edited by

        I see you only have 2GB of RAM from your computer description in your Sig line.

        After the OS loads and Izzy that doesn't leave much left so I wonder if these flashes are to do with memory starvation? Does the MacBook Pro have a discreet GPU if not it's using system memory and the cliches causes by a clash on the bus.
        I'm just guessing as I haven't come across these flashes with Izzy. AV Foundation does give me juddery playback on my Mac Pro test machine so I tend to use QT playback. On my MBP that I use for development it doesn't matter what I use.

        @unfenswinger
        Gone all PC...

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        • ursullivision
          ursullivision last edited by

          @Unfenswinger  Hmmm, My machine does have a discreet GPU.  it could be RAM.   But that wouldn't explain why it had the same problem on the MacMini (4 gigs ram).  Also, this short "activation" of stage 1 is weird.

          @Skulpture.  I guess I'll try that.  Thanks.

          Isadora 3.2.6 / Macbookpro M3 / Mac OS 14.6.1 / 18 GB RAM / external SSD

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          • Unfenswinger
            Unfenswinger last edited by

            @ursullivision

            From personal experience one izzy project would regularly crash my Mac Pro but is stable as anything on my new MBP. The crashes seemed to be due to the timing of scene changes so there may be some timing issue within the project causing the flash frames. Since I moved my license over to my MBP there were no crashes running the project at all so I never followed things up.

            @unfenswinger
            Gone all PC...

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            • DusX
              DusX Tech Staff last edited by

              @ursullivision

              Your observation about the stage settings changing momentarily in the actor, makes me think it might be due to a recently identified and fixed bug.
              Unfortunately, we are still testing.. and its not ready for release. Of course I can't say for sure, so I can only suggest using a work around for now (use 2 players maybe?.. different layers? .... preload?)
              I will say that the next release is worth the wait! Awesome new features!

              Troikatronix Technical Support

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              • ursullivision
                ursullivision last edited by

                @DusX, OK.  I guess this show will just have a few black flashes.  It's too close the performance date to fiddle too much.

                Thanks for the info.

                ur, ummmmm..........................eric

                Isadora 3.2.6 / Macbookpro M3 / Mac OS 14.6.1 / 18 GB RAM / external SSD

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                • DusX
                  DusX Tech Staff last edited by

                  Sorry, I could be of more help.

                  Troikatronix Technical Support

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                  • Skulpture
                    Skulpture Izzy Guru last edited by

                    Could you maybe post one of the videos here for us to try? Even just a 10second loop?

                    Graham Thorne | www.grahamthorne.co.uk
                    RIG 1: Custom-built PC: Windows 11. Ryzen 7 7700X, RTX3080, 32G DDR5 RAM. 2 x m.2.
                    RIG 2: Laptop Dell G15: Windows 11, Intel i9 12th Gen. RTX3070ti, 16G RAM (DDR5), 2 x NVME M.2 SSD.
                    RIG 3: Apple Laptop: rMBP i7, 8gig RAM 256 SSD, HD, OS X 10.12.12

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                    • ursullivision
                      ursullivision last edited by

                      @Skulpture, Sorry it took me so long to get back to you. Lotsa work. The show went well despite the "dropouts". How (where) can I upload the file for you?
                      5d38d9-p1030901.jpg

                      Isadora 3.2.6 / Macbookpro M3 / Mac OS 14.6.1 / 18 GB RAM / external SSD

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                      • Skulpture
                        Skulpture Izzy Guru last edited by

                        Do you have a dropbox or similar?

                        Graham Thorne | www.grahamthorne.co.uk
                        RIG 1: Custom-built PC: Windows 11. Ryzen 7 7700X, RTX3080, 32G DDR5 RAM. 2 x m.2.
                        RIG 2: Laptop Dell G15: Windows 11, Intel i9 12th Gen. RTX3070ti, 16G RAM (DDR5), 2 x NVME M.2 SSD.
                        RIG 3: Apple Laptop: rMBP i7, 8gig RAM 256 SSD, HD, OS X 10.12.12

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                        • ursullivision
                          ursullivision last edited by

                          Yes, I can upload to Dropbox.  I'll email you a link if that is ok.

                          Isadora 3.2.6 / Macbookpro M3 / Mac OS 14.6.1 / 18 GB RAM / external SSD

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                          • Skulpture
                            Skulpture Izzy Guru last edited by

                            Sure. Let me know when its up.

                            Graham Thorne | www.grahamthorne.co.uk
                            RIG 1: Custom-built PC: Windows 11. Ryzen 7 7700X, RTX3080, 32G DDR5 RAM. 2 x m.2.
                            RIG 2: Laptop Dell G15: Windows 11, Intel i9 12th Gen. RTX3070ti, 16G RAM (DDR5), 2 x NVME M.2 SSD.
                            RIG 3: Apple Laptop: rMBP i7, 8gig RAM 256 SSD, HD, OS X 10.12.12

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                            • ursullivision
                              ursullivision last edited by

                              DB link sent to your email address at gmail.

                              Isadora 3.2.6 / Macbookpro M3 / Mac OS 14.6.1 / 18 GB RAM / external SSD

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                              • Skulpture
                                Skulpture Izzy Guru last edited by

                                Got it. Will look into this today for you.

                                Graham Thorne | www.grahamthorne.co.uk
                                RIG 1: Custom-built PC: Windows 11. Ryzen 7 7700X, RTX3080, 32G DDR5 RAM. 2 x m.2.
                                RIG 2: Laptop Dell G15: Windows 11, Intel i9 12th Gen. RTX3070ti, 16G RAM (DDR5), 2 x NVME M.2 SSD.
                                RIG 3: Apple Laptop: rMBP i7, 8gig RAM 256 SSD, HD, OS X 10.12.12

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                                • ursullivision
                                  ursullivision last edited by

                                  @DusX,

                                  Skulpture checked my patch and saw the same intermittent black flashes.
                                  Have you sorted out the bug, and could I test a prerelease to see if that solves my problem.

                                  Thanks,

                                  Ur,ummmmm.............................................eric

                                  Isadora 3.2.6 / Macbookpro M3 / Mac OS 14.6.1 / 18 GB RAM / external SSD

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                                  • O
                                    Old_Dog last edited by

                                    I have been experiencing the "black Flash" from time to time with the additional problem that deleting a cue is part of the event. I am using a Mac Pro 6 core matching

                                    e with 16GB Ram and am sending content to a Christie 10KM and a Barco 20K unit. on most of the content feed to the Christie feed I am using two projector actors sending the same content to the same stage. This makes for a kind of pixel doubling except you need the intensity of the 2nd projector set to apron. 25% to keep the whites from being blown out.
                                    Additionally, I am using a DMX receive actor that Mark sent me over the summer that is receiving that data through an Enttec Pro MK2\. The strange ting that is happening is that I have one cue in which the actor does not see the serial data. Oddly, if you activate the scene and watch the data as the info comes from the lighting console (ETC Ion) the actor responds, meaning you see the "message received" X and the DMX levels change in the display. The moment the cue with the actor is executed, the "message received" display goes to "-" and you cannot execute the next jump except manually. Now I have deleted the actor in that cue and replaced it with one that works in other cues and also deleted the cue, inserted a copy of a known working cue and in every instance the actor does not receive the data. There are 0ver 70 cues and all but this one is executing. So it would seem that I am some software instability and I considering a reinstall.
                                    Your thoughts?
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                                    • DusX
                                      DusX Tech Staff last edited by

                                      @Skulpture

                                      Can you let me know how your tests go with the latest Beta? @Old_Dog
                                      The cue issue seems unusual. However, given your setup it seems like it would be hard to reproduce locally.
                                      Is the data being received for this 1 'dead' cue in anyway different than in others? The serial parsing strings are very particular.
                                      @ursullivision
                                      We think we may have the bug fixed, however, I haven't reproduced it myselft, so I am waiting for Skulpture to get back to me with updated test results.

                                      Troikatronix Technical Support

                                      • New Support Ticket Link: https://support.troikatronix.com/support/tickets/new
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                                      Running: Win 11 64bit, i7, M.2 PCIe SSD's, 32gb DDR4, nVidia GTX 4070 | located in Ontario Canada.

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                                      • vanakaru
                                        vanakaru last edited by

                                        I am designing a show where I need to trigger movies on que with midi. These movies are progressive states of the same subject. I get the black flash when trigger comes(midi or when I trigger manually) and I just cant't have that. The effect does not work with flashes.

                                        Movie are ProRes422 1280x768 10sec long.
                                        I wonder if I have the same problem and how the fix is coming along.

                                        MBP 4.1 & MBP (Retina, Mid 2012) MBP Retina 2017

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                                        • DusX
                                          DusX Tech Staff last edited by

                                          @vanakaru

                                          please don't try any work arounds, keep your patch setup the way it 'should' work .. and hold on a little longer ;)

                                          Troikatronix Technical Support

                                          • New Support Ticket Link: https://support.troikatronix.com/support/tickets/new
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                                          Running: Win 11 64bit, i7, M.2 PCIe SSD's, 32gb DDR4, nVidia GTX 4070 | located in Ontario Canada.

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