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    Isadora starts as background process Windows 11

    Troubleshooting and Bug Reports
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    • CitizenJoe
      CitizenJoe @ray last edited by

      @ray

      Go into Task Manager, Processes tab, find Isadora and "End Task".

      Cheers,

      Hugh

      Hugh in Winnipeg - All test machines, Win11 Pro, 64 bit, OS SSD and separate data SSD.
      Dell 7560, i9 11950H, 64 gigs, NVIDIA RTX A4000 w/8 GB GDDR6

      1 Reply Last reply Reply Quote 1
      • ray
        ray last edited by

        @CitizenJoe 

        Did that first thing, no luck. Tried re-installing, no luck. Unplugged all the projectors (but kept all 3 monitors connected) and it started. Now I'll try it with all 8 projectors. 

        Thanks for your help

        Ray

        http://vimeo.com/raylevy/videos
        Win 11
        ASUS ProArt Z790-CREATOR
        Nvidia 4090
        64 GB RAM

        1 Reply Last reply Reply Quote 0
        • ray
          ray last edited by

          Izzy will start with 6 projectors but crashes as soon as I add another one. Weird.

          http://vimeo.com/raylevy/videos
          Win 11
          ASUS ProArt Z790-CREATOR
          Nvidia 4090
          64 GB RAM

          CitizenJoe 1 Reply Last reply Reply Quote 0
          • CitizenJoe
            CitizenJoe @ray last edited by

            @ray

            How are you outputting 8 projectors (and how many monitors)? I'm sure that must have something to do with it.

            I'm sure that @dusx knows more about this than I do!

            Cheers,

            Hugh

            Hugh in Winnipeg - All test machines, Win11 Pro, 64 bit, OS SSD and separate data SSD.
            Dell 7560, i9 11950H, 64 gigs, NVIDIA RTX A4000 w/8 GB GDDR6

            E 1 Reply Last reply Reply Quote 0
            • E
              eamon @CitizenJoe last edited by

              Hi Ray

              Are you using the one graphics card to run the three monitors and six projectors .?

              If using two graphics cards, that might be the issue???. 

              Can you give us a bit more information on your set up too?

              Eamon

              1no. 14" MacBook Pro M1, 32GB RAM, Max Processor, 1GB SSD
              Various Mac models from mac mini 2012 to Macbook Retina 15"
              1no. imac 21.5 M2 model.

              ray Woland 2 Replies Last reply Reply Quote 0
              • ray
                ray @eamon last edited by

                @eamon No only one.

                http://vimeo.com/raylevy/videos
                Win 11
                ASUS ProArt Z790-CREATOR
                Nvidia 4090
                64 GB RAM

                1 Reply Last reply Reply Quote 0
                • Woland
                  Woland Tech Staff @eamon last edited by

                  @eamon said:

                  Can you give us a bit more information on your set up too?

                  @ray As Eamon said, we'd need more information about your hardware.

                  Also, if you've been submitting crashes via BugSplat with your name and email, you can start a new ticket using the link in my signature to let us know what name and email you used so we can look up and parse your specific crashes.

                  TroikaTronix Technical Support
                  New Support Ticket: https://support.troikatronix.com/support/tickets/new
                  Support Policy: https://support.troikatronix.com/support/solutions/articles/13000064762
                  Add-Ons: https://troikatronix.com/add-ons/ & https://troikatronix.com/add-ons/?u=woland
                  Professional Services: https://support.troikatronix.com/support/solutions/articles/13000109444

                  | Isadora Version: all of them | Mac Pro (Late 2013), macOS 10.14.6, 3.5GHz 6-core, 1TB SSD, 64GB RAM, Dual AMD FirePro D700s |

                  ray 2 Replies Last reply Reply Quote 0
                  • DusX
                    DusX Tech Staff last edited by

                    Does Isadora open normally if you detach all externals from your system so you have the bare minimum connected?

                    Have you installed other software recently? In the past Nahamic Audio drivers caused an issue much like this (this was fixed in version 2). But other software could be causing a conflict.

                    Troikatronix Technical Support

                    • New Support Ticket Link: https://support.troikatronix.com/support/tickets/new
                    • My Add-ons: https://troikatronix.com/add-ons/?u=dusx
                    • Profession Services: https://support.troikatronix.com/support/solutions/articles/13000109444-professional-services

                    Running: Win 11 64bit, i7, M.2 PCIe SSD's, 32gb DDR4, nVidia GTX 4070 | located in Ontario Canada.

                    1 Reply Last reply Reply Quote 0
                    • ray
                      ray @Woland last edited by ray

                      @woland @DusX 

                      I'm using win 11 with an Nvidia 4090 and Asus Z790 board. My Studio set up has 3 monitors, a TCL tv and 2 Acer monitors.The projectors are 6 Surewheel sw-10 and 2 Optoma  (don't know the model number, they're on the ceiling). Have connected the projectors with 2 J5Create usb-C to 4 HDMI adapters. Everything was running smoothly with the first 3 Surewheels. I could turn Izzy on and off and the stages only went to the beamers not the monitors and tv, very stable.  Then I accidentally cut the power (!!!!). After that the stages began to go to the tv and monitors, mainly to the tv but sometimes to the monitors also. Izzy starts without any projectors and also with the first 3 Surewheels but the stages are mixed up and I have to manually correct them. Mega hassle! Haven't installed any new programs. 

                      Thanks for all your help, I'm not very adept at the technical side of things...



                       Here's the file: 
                      dementia-v4.1.3-lite.izz

                      http://vimeo.com/raylevy/videos
                      Win 11
                      ASUS ProArt Z790-CREATOR
                      Nvidia 4090
                      64 GB RAM

                      1 Reply Last reply Reply Quote 0
                      • ray
                        ray @Woland last edited by

                        @woland

                        Started a new support ticket as you suggested.

                        http://vimeo.com/raylevy/videos
                        Win 11
                        ASUS ProArt Z790-CREATOR
                        Nvidia 4090
                        64 GB RAM

                        1 Reply Last reply Reply Quote 0
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