Upgrading

Skulpture

The USB key will work with all versions.

mark

But I have the USB license, so if I update the software Isadora team will provide me another USB key or I lose the capacity to save in the older release?

You will get a new code for your USB key that will enable the upgrade.

Best Wishes,
Mark

kikko

So you confirm me that afterwards I can save in both release 1.3 and 2.6?

Sorry but I'm bit hard to understanding

mark

@kikko said:

So you confirm me that afterwards I can save in both release 1.3 and 2.6?

Yes. ;-)

kikko

Dear all,

I've done as you explain in the tutorial "How to install a second version of Isadora", but now I can open the projects just with the old release (1.3.1) and when I try to open it with 2.6 appears to me this and is impossible open the new version:

I've looked for the file to delete "Isadora Prefs.izp" but I didn't find in my Mac... In the meantime, all the icons belongs to Isadora changed in the new aspect, as you can see in my desktop "saggi non cancellare.izz" (this is an old project that I opened just with the old version)

What I have to do?

Thank you!

Francesco

DillTheKraut

@michel said:

@kikko
But please, if you open the old patches in 2.6 safe them as a new file, otherwise you won't be able to open them anymore in 1.3.
Best Michel

I guess you meant DO NOT safe them!?

DillTheKraut

@kikko

By standard OSX is using the latest installed Version to open the Izzy file if you double click them. If you want to open the .izz file with a specific Isadora version, you need to right click it (ctrl- click) and choose "open with". Or open the Isadora version you want to use and go with "File" -> "Open...".

kikko

And so I did! In fact the problem isn't to open the old patches in the old release, but open the renamed patches in the latest version. Actualy, the 2.6 release doesn't work at all, showing the message I posted. Another "problem" is the icons aspect changing

DillTheKraut

@kikko

I'm sorry, to be honest, I could not see the picture because of browser settings.

You can find a description about how to delete the preferences here https://support.troikatronix.c....

I'm not sure about your icons issue. If you mean, that all system icons, showing your izzi files in osx finder are the new version? If yes, this is totally fine, as this is done by osx and osx can't see which version the files use. So it's only showing the ones from the latest installed.

I have no idea though, why the error with the preferences happens in the first place. But I had such issue before and there it seemed to be a corrupt izzi project file.

kikko

Thank your for prompt reply. The problem is that I can't find any files named Isadora Prefs in my Mac... so no way to cancell it

Icons problem solved.

mark

@kikko

Here's how to delete the preferences

https://support.troikatronix.c...

Always good to click the "Help" tab and do a search of our knowledge base articles. We have lots of resources there to help you.

Best Wishes,
Mark

kikko

Sorry Mark, but as I already written I've try to find the file named Isadora Prefs as explained in "How to delete Isadora's preferences" tutorial, but this file doesn't exist at all on my computer so I can't cancel it!

Anyway, I just wanted to upgrade to the new release but now I can't because doesn't work on my Mac. Probably is not that easy have both release on the same Mac or it depends by systems requirements.

Francesco

mark

@kikko said:

already written I've try to find the file named Isadora Prefs as explained

OK, I'm sorry. I didn't read the full thread.

I've sent you an email with a link to what should be the v2.6.1 release. Follow my instructions and report back here if this new version solves the problme.

Best Wishes,
Mark

kikko

Thank you very much Mark! The file Isadora Prefs is still missing from my Mac, but now both release working properly! (or so it seems ) . In the next few days I trying to do some test and if all working I'm going to purchase the upgrade.

Francesco

labelbrut

@mark

Hi Mark

I'm affraid i have the same problem than kikko, can you please help me ? The show is tomorrow and and can't open Isadora ...

Thanx

Xavier

Skulpture

@labelbrut said:

@mark
Hi Mark
I'm affraid i have the same problem than kikko, can you please help me ? The show is tomorrow and and can't open Isadora ...
Thanx
Xavier

Hi,

Can you eplain what has happened? Have you upgraded the day before a show?

labelbrut

@skulpture

Hi , i've made the mistake to upgrade the day before the show

Since, when i launch Isadora, this window appears

I can't find any isadora file in the preference folder to delete the file "Isadora Prefs.izp"

Skulpture

@labelbrut

Have you followed these instructions?

https://support.troikatronix.c...

labelbrut

@skulpture

yes but the file doesn't exist on my computer, nothing about isadora in preference folder

labelbrut

Anybody's help ?