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    Upgrading

    Troubleshooting and Bug Reports
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    • mark
      mark @kikko last edited by

      @kikko said:

      already written I've try to find the file named Isadora Prefs as explained

       OK, I'm sorry. I didn't read the full thread.

      I've sent you an email with a link to what should be the v2.6.1 release. Follow my instructions and report back here if this new version solves the problme.

      Best Wishes,
      Mark

      Media Artist & Creator of Isadora
      Macintosh SE-30, 32 Mb RAM, MacOS 7.6, Dual Floppy Drives

      L 1 Reply Last reply Reply Quote 0
      • K
        kikko last edited by

        Thank you very much Mark! The file Isadora Prefs is still missing from my Mac, but now both release working properly! (or so it seems 😬) . In the next few days I trying to do some test and if all working I'm going to purchase the upgrade.

        Francesco

        Isadora 3.2.6/Win 10 Pro 64 bit/Intel Core i7-8750H/32GB DDR4 2400hz/Samsung SSD Evo 860 + Samsung SSD Evo 970/Nvidia GTX 1060

        1 Reply Last reply Reply Quote 0
        • L
          labelbrut @mark last edited by

          @mark

          Hi Mark

          I'm affraid i have the same problem than kikko, can you please help me ? The show is tomorrow and and can't open Isadora ...

          Thanx

          Xavier

          Skulpture 1 Reply Last reply Reply Quote 0
          • Skulpture
            Skulpture Izzy Guru @labelbrut last edited by

            @labelbrut said:

            @mark
            Hi Mark
            I'm affraid i have the same problem than kikko, can you please help me ? The show is tomorrow and and can't open Isadora ...
            Thanx
            Xavier

             Hi,

            Can you eplain what has happened? Have you upgraded the day before a show?

            Graham Thorne | www.grahamthorne.co.uk
            RIG 1: Custom-built PC: Windows 11. Ryzen 7 7700X, RTX3080, 32G DDR5 RAM. 2 x m.2.
            RIG 2: Laptop Dell G15: Windows 11, Intel i9 12th Gen. RTX3070ti, 16G RAM (DDR5), 2 x NVME M.2 SSD.
            RIG 3: Apple Laptop: rMBP i7, 8gig RAM 256 SSD, HD, OS X 10.12.12

            L 1 Reply Last reply Reply Quote 0
            • L
              labelbrut @Skulpture last edited by

              @skulpture

              Hi , i've made the mistake to upgrade the day before the show 😬

              Since, when i launch Isadora, this window appears




               I can't find any isadora file in the preference folder to delete the file "Isadora Prefs.izp"

              Skulpture 1 Reply Last reply Reply Quote 0
              • Skulpture
                Skulpture Izzy Guru @labelbrut last edited by

                @labelbrut

                Have you followed these instructions?

                https://support.troikatronix.c...

                Graham Thorne | www.grahamthorne.co.uk
                RIG 1: Custom-built PC: Windows 11. Ryzen 7 7700X, RTX3080, 32G DDR5 RAM. 2 x m.2.
                RIG 2: Laptop Dell G15: Windows 11, Intel i9 12th Gen. RTX3070ti, 16G RAM (DDR5), 2 x NVME M.2 SSD.
                RIG 3: Apple Laptop: rMBP i7, 8gig RAM 256 SSD, HD, OS X 10.12.12

                L 1 Reply Last reply Reply Quote 0
                • L
                  labelbrut @Skulpture last edited by

                  @skulpture

                  yes but the file doesn't exist on my computer, nothing about isadora in preference folder

                  L 1 Reply Last reply Reply Quote 0
                  • L
                    labelbrut @labelbrut last edited by

                    Anybody's help ?

                    Skulpture 1 Reply Last reply Reply Quote 0
                    • Skulpture
                      Skulpture Izzy Guru @labelbrut last edited by Skulpture

                      @labelbrut

                      Have you created a support ticket? 

                      https://support.troikatronix.c... 

                      Graham Thorne | www.grahamthorne.co.uk
                      RIG 1: Custom-built PC: Windows 11. Ryzen 7 7700X, RTX3080, 32G DDR5 RAM. 2 x m.2.
                      RIG 2: Laptop Dell G15: Windows 11, Intel i9 12th Gen. RTX3070ti, 16G RAM (DDR5), 2 x NVME M.2 SSD.
                      RIG 3: Apple Laptop: rMBP i7, 8gig RAM 256 SSD, HD, OS X 10.12.12

                      1 Reply Last reply Reply Quote 0
                      • Skulpture
                        Skulpture Izzy Guru last edited by

                        it might be worth trying a new version, found here:

                        https://community.troikatronix...

                        Graham Thorne | www.grahamthorne.co.uk
                        RIG 1: Custom-built PC: Windows 11. Ryzen 7 7700X, RTX3080, 32G DDR5 RAM. 2 x m.2.
                        RIG 2: Laptop Dell G15: Windows 11, Intel i9 12th Gen. RTX3070ti, 16G RAM (DDR5), 2 x NVME M.2 SSD.
                        RIG 3: Apple Laptop: rMBP i7, 8gig RAM 256 SSD, HD, OS X 10.12.12

                        1 Reply Last reply Reply Quote 0
                        • Michel
                          Michel Izzy Guru @DillTheKraut last edited by

                          @dillthekraut

                          No I did mean „save as new file“ not just „save file“. 

                          Best Michel

                          Michel Weber | www.filmprojekt.ch | rMBP (2019) i9, 16gig, AMD 5500M 8 GB, OS X 10.15 | located in Winterthur Switzerland.

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