• Products
    • Isadora
    • Get It
    • ADD-ONS
    • IzzyCast
    • Get It
  • Forum
  • Help
  • Werkstatt
  • Newsletter
  • Impressum
  • Dsgvo
  • Press
  • Isadora
  • Get It
  • ADD-ONS
  • IzzyCast
  • Get It
  • Press
  • Dsgvo
  • Impressum
FORUM

Navigation

    • Register
    • Login
    • Search
    • Categories
    • Recent
    • Popular
    • Tags

    The dreaded black flash between movies

    Troubleshooting and Bug Reports
    6
    26
    14136
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • ursullivision
      ursullivision last edited by

      @Skulpture.  Sorry, I didn't mean to be short.  This is a great resource!  BTW.  the optimize for speed post is out of date (it does not recommend H264 for encoding, but Isadora 2.0.5 seems to like H264 if one is using AV foundation for playback; I am not as I am still using OS 10.6.8).

      Isadora 3.2.6 / Macbookpro M3 / Mac OS 14.6.1 / 18 GB RAM / external SSD

      1 Reply Last reply Reply Quote 0
      • Skulpture
        Skulpture Izzy Guru last edited by

        Hey @ursullivision  no, no it didn't read as being short. It's all cool.  

        The only thing I can suggest is opening an ticket and getting the super clever dudes (DusX and Jamie) to check it out for you - maybe you can send them the movie and have a look into it for you.

        Graham Thorne | www.grahamthorne.co.uk
        RIG 1: Custom-built PC: Windows 11. Ryzen 7 7700X, RTX3080, 32G DDR5 RAM. 2 x m.2.
        RIG 2: Laptop Dell G15: Windows 11, Intel i9 12th Gen. RTX3070ti, 16G RAM (DDR5), 2 x NVME M.2 SSD.
        RIG 3: Apple Laptop: rMBP i7, 8gig RAM 256 SSD, HD, OS X 10.12.12

        1 Reply Last reply Reply Quote 0
        • Unfenswinger
          Unfenswinger last edited by

          I see you only have 2GB of RAM from your computer description in your Sig line.

          After the OS loads and Izzy that doesn't leave much left so I wonder if these flashes are to do with memory starvation? Does the MacBook Pro have a discreet GPU if not it's using system memory and the cliches causes by a clash on the bus.
          I'm just guessing as I haven't come across these flashes with Izzy. AV Foundation does give me juddery playback on my Mac Pro test machine so I tend to use QT playback. On my MBP that I use for development it doesn't matter what I use.

          @unfenswinger
          Gone all PC...

          1 Reply Last reply Reply Quote 0
          • ursullivision
            ursullivision last edited by

            @Unfenswinger  Hmmm, My machine does have a discreet GPU.  it could be RAM.   But that wouldn't explain why it had the same problem on the MacMini (4 gigs ram).  Also, this short "activation" of stage 1 is weird.

            @Skulpture.  I guess I'll try that.  Thanks.

            Isadora 3.2.6 / Macbookpro M3 / Mac OS 14.6.1 / 18 GB RAM / external SSD

            1 Reply Last reply Reply Quote 0
            • Unfenswinger
              Unfenswinger last edited by

              @ursullivision

              From personal experience one izzy project would regularly crash my Mac Pro but is stable as anything on my new MBP. The crashes seemed to be due to the timing of scene changes so there may be some timing issue within the project causing the flash frames. Since I moved my license over to my MBP there were no crashes running the project at all so I never followed things up.

              @unfenswinger
              Gone all PC...

              1 Reply Last reply Reply Quote 0
              • DusX
                DusX Tech Staff last edited by

                @ursullivision

                Your observation about the stage settings changing momentarily in the actor, makes me think it might be due to a recently identified and fixed bug.
                Unfortunately, we are still testing.. and its not ready for release. Of course I can't say for sure, so I can only suggest using a work around for now (use 2 players maybe?.. different layers? .... preload?)
                I will say that the next release is worth the wait! Awesome new features!

                Troikatronix Technical Support

                • New Support Ticket Link: https://support.troikatronix.com/support/tickets/new
                • My Add-ons: https://troikatronix.com/add-ons/?u=dusx
                • Profession Services: https://support.troikatronix.com/support/solutions/articles/13000109444-professional-services

                Running: Win 11 64bit, i7, M.2 PCIe SSD's, 32gb DDR4, nVidia GTX 4070 | located in Ontario Canada.

                1 Reply Last reply Reply Quote 0
                • ursullivision
                  ursullivision last edited by

                  @DusX, OK.  I guess this show will just have a few black flashes.  It's too close the performance date to fiddle too much.

                  Thanks for the info.

                  ur, ummmmm..........................eric

                  Isadora 3.2.6 / Macbookpro M3 / Mac OS 14.6.1 / 18 GB RAM / external SSD

                  1 Reply Last reply Reply Quote 0
                  • DusX
                    DusX Tech Staff last edited by

                    Sorry, I could be of more help.

                    Troikatronix Technical Support

                    • New Support Ticket Link: https://support.troikatronix.com/support/tickets/new
                    • My Add-ons: https://troikatronix.com/add-ons/?u=dusx
                    • Profession Services: https://support.troikatronix.com/support/solutions/articles/13000109444-professional-services

                    Running: Win 11 64bit, i7, M.2 PCIe SSD's, 32gb DDR4, nVidia GTX 4070 | located in Ontario Canada.

                    1 Reply Last reply Reply Quote 0
                    • Skulpture
                      Skulpture Izzy Guru last edited by

                      Could you maybe post one of the videos here for us to try? Even just a 10second loop?

                      Graham Thorne | www.grahamthorne.co.uk
                      RIG 1: Custom-built PC: Windows 11. Ryzen 7 7700X, RTX3080, 32G DDR5 RAM. 2 x m.2.
                      RIG 2: Laptop Dell G15: Windows 11, Intel i9 12th Gen. RTX3070ti, 16G RAM (DDR5), 2 x NVME M.2 SSD.
                      RIG 3: Apple Laptop: rMBP i7, 8gig RAM 256 SSD, HD, OS X 10.12.12

                      1 Reply Last reply Reply Quote 0
                      • ursullivision
                        ursullivision last edited by

                        @Skulpture, Sorry it took me so long to get back to you. Lotsa work. The show went well despite the "dropouts". How (where) can I upload the file for you?
                        5d38d9-p1030901.jpg

                        Isadora 3.2.6 / Macbookpro M3 / Mac OS 14.6.1 / 18 GB RAM / external SSD

                        1 Reply Last reply Reply Quote 0
                        • Skulpture
                          Skulpture Izzy Guru last edited by

                          Do you have a dropbox or similar?

                          Graham Thorne | www.grahamthorne.co.uk
                          RIG 1: Custom-built PC: Windows 11. Ryzen 7 7700X, RTX3080, 32G DDR5 RAM. 2 x m.2.
                          RIG 2: Laptop Dell G15: Windows 11, Intel i9 12th Gen. RTX3070ti, 16G RAM (DDR5), 2 x NVME M.2 SSD.
                          RIG 3: Apple Laptop: rMBP i7, 8gig RAM 256 SSD, HD, OS X 10.12.12

                          1 Reply Last reply Reply Quote 0
                          • ursullivision
                            ursullivision last edited by

                            Yes, I can upload to Dropbox.  I'll email you a link if that is ok.

                            Isadora 3.2.6 / Macbookpro M3 / Mac OS 14.6.1 / 18 GB RAM / external SSD

                            1 Reply Last reply Reply Quote 0
                            • Skulpture
                              Skulpture Izzy Guru last edited by

                              Sure. Let me know when its up.

                              Graham Thorne | www.grahamthorne.co.uk
                              RIG 1: Custom-built PC: Windows 11. Ryzen 7 7700X, RTX3080, 32G DDR5 RAM. 2 x m.2.
                              RIG 2: Laptop Dell G15: Windows 11, Intel i9 12th Gen. RTX3070ti, 16G RAM (DDR5), 2 x NVME M.2 SSD.
                              RIG 3: Apple Laptop: rMBP i7, 8gig RAM 256 SSD, HD, OS X 10.12.12

                              1 Reply Last reply Reply Quote 0
                              • ursullivision
                                ursullivision last edited by

                                DB link sent to your email address at gmail.

                                Isadora 3.2.6 / Macbookpro M3 / Mac OS 14.6.1 / 18 GB RAM / external SSD

                                1 Reply Last reply Reply Quote 0
                                • Skulpture
                                  Skulpture Izzy Guru last edited by

                                  Got it. Will look into this today for you.

                                  Graham Thorne | www.grahamthorne.co.uk
                                  RIG 1: Custom-built PC: Windows 11. Ryzen 7 7700X, RTX3080, 32G DDR5 RAM. 2 x m.2.
                                  RIG 2: Laptop Dell G15: Windows 11, Intel i9 12th Gen. RTX3070ti, 16G RAM (DDR5), 2 x NVME M.2 SSD.
                                  RIG 3: Apple Laptop: rMBP i7, 8gig RAM 256 SSD, HD, OS X 10.12.12

                                  1 Reply Last reply Reply Quote 0
                                  • ursullivision
                                    ursullivision last edited by

                                    @DusX,

                                    Skulpture checked my patch and saw the same intermittent black flashes.
                                    Have you sorted out the bug, and could I test a prerelease to see if that solves my problem.

                                    Thanks,

                                    Ur,ummmmm.............................................eric

                                    Isadora 3.2.6 / Macbookpro M3 / Mac OS 14.6.1 / 18 GB RAM / external SSD

                                    1 Reply Last reply Reply Quote 0
                                    • O
                                      Old_Dog last edited by

                                      I have been experiencing the "black Flash" from time to time with the additional problem that deleting a cue is part of the event. I am using a Mac Pro 6 core matching

                                      e with 16GB Ram and am sending content to a Christie 10KM and a Barco 20K unit. on most of the content feed to the Christie feed I am using two projector actors sending the same content to the same stage. This makes for a kind of pixel doubling except you need the intensity of the 2nd projector set to apron. 25% to keep the whites from being blown out.
                                      Additionally, I am using a DMX receive actor that Mark sent me over the summer that is receiving that data through an Enttec Pro MK2\. The strange ting that is happening is that I have one cue in which the actor does not see the serial data. Oddly, if you activate the scene and watch the data as the info comes from the lighting console (ETC Ion) the actor responds, meaning you see the "message received" X and the DMX levels change in the display. The moment the cue with the actor is executed, the "message received" display goes to "-" and you cannot execute the next jump except manually. Now I have deleted the actor in that cue and replaced it with one that works in other cues and also deleted the cue, inserted a copy of a known working cue and in every instance the actor does not receive the data. There are 0ver 70 cues and all but this one is executing. So it would seem that I am some software instability and I considering a reinstall.
                                      Your thoughts?
                                      1 Reply Last reply Reply Quote 0
                                      • DusX
                                        DusX Tech Staff last edited by

                                        @Skulpture

                                        Can you let me know how your tests go with the latest Beta? @Old_Dog
                                        The cue issue seems unusual. However, given your setup it seems like it would be hard to reproduce locally.
                                        Is the data being received for this 1 'dead' cue in anyway different than in others? The serial parsing strings are very particular.
                                        @ursullivision
                                        We think we may have the bug fixed, however, I haven't reproduced it myselft, so I am waiting for Skulpture to get back to me with updated test results.

                                        Troikatronix Technical Support

                                        • New Support Ticket Link: https://support.troikatronix.com/support/tickets/new
                                        • My Add-ons: https://troikatronix.com/add-ons/?u=dusx
                                        • Profession Services: https://support.troikatronix.com/support/solutions/articles/13000109444-professional-services

                                        Running: Win 11 64bit, i7, M.2 PCIe SSD's, 32gb DDR4, nVidia GTX 4070 | located in Ontario Canada.

                                        1 Reply Last reply Reply Quote 0
                                        • vanakaru
                                          vanakaru last edited by

                                          I am designing a show where I need to trigger movies on que with midi. These movies are progressive states of the same subject. I get the black flash when trigger comes(midi or when I trigger manually) and I just cant't have that. The effect does not work with flashes.

                                          Movie are ProRes422 1280x768 10sec long.
                                          I wonder if I have the same problem and how the fix is coming along.

                                          MBP 4.1 & MBP (Retina, Mid 2012) MBP Retina 2017

                                          1 Reply Last reply Reply Quote 0
                                          • DusX
                                            DusX Tech Staff last edited by

                                            @vanakaru

                                            please don't try any work arounds, keep your patch setup the way it 'should' work .. and hold on a little longer ;)

                                            Troikatronix Technical Support

                                            • New Support Ticket Link: https://support.troikatronix.com/support/tickets/new
                                            • My Add-ons: https://troikatronix.com/add-ons/?u=dusx
                                            • Profession Services: https://support.troikatronix.com/support/solutions/articles/13000109444-professional-services

                                            Running: Win 11 64bit, i7, M.2 PCIe SSD's, 32gb DDR4, nVidia GTX 4070 | located in Ontario Canada.

                                            1 Reply Last reply Reply Quote 0
                                            • First post
                                              Last post