• Products
    • Isadora
    • Get It
    • ADD-ONS
    • IzzyCast
    • Get It
  • Forum
  • Help
  • Werkstatt
  • Newsletter
  • Impressum
  • Dsgvo
  • Press
  • Isadora
  • Get It
  • ADD-ONS
  • IzzyCast
  • Get It
  • Press
  • Dsgvo
  • Impressum
FORUM

Navigation

    • Register
    • Login
    • Search
    • Categories
    • Recent
    • Popular
    • Tags

    Forum Update - Everyone Please Read [UPDATED Apr 13, 2018]

    TroikaTronix Announcements
    8
    37
    9156
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • DusX
      DusX Tech Staff @mark last edited by

      @mark 

      Yes I think it might be. I also checked for a chrome update but I seem to have the latest already.

      Troikatronix Technical Support

      • New Support Ticket Link: https://support.troikatronix.com/support/tickets/new
      • My Add-ons: https://troikatronix.com/add-ons/?u=dusx
      • Profession Services: https://support.troikatronix.com/support/solutions/articles/13000109444-professional-services

      Running: Win 11 64bit, i7, M.2 PCIe SSD's, 32gb DDR4, nVidia GTX 4070 | located in Ontario Canada.

      1 Reply Last reply Reply Quote 0
      • Woland
        Woland Tech Staff last edited by

        I'm on my laptop, (Macbook Pro in my signature), and sometimes replying to topics makes the edit window automatically over-fill the screen. Everything above the basic a paragraph, formatting, image, file, upload, etc. is off the screen and so I can't grab the little black circle with the double-ended arrow in order to drag it down and see the post while I'm replying. Furthermore, it won't allow me to type when it does this. Any ideas?

        Best wishes,

        Woland

        TroikaTronix Technical Support
        New Support Ticket: https://support.troikatronix.com/support/tickets/new
        Support Policy: https://support.troikatronix.com/support/solutions/articles/13000064762
        Add-Ons: https://troikatronix.com/add-ons/ & https://troikatronix.com/add-ons/?u=woland
        Professional Services: https://support.troikatronix.com/support/solutions/articles/13000109444

        | Isadora Version: all of them | Mac Pro (Late 2013), macOS 10.14.6, 3.5GHz 6-core, 1TB SSD, 64GB RAM, Dual AMD FirePro D700s |

        Woland 1 Reply Last reply Reply Quote 1
        • Woland
          Woland Tech Staff @mark last edited by

          Update:

          • I came back to edit my comment and add that I had been on Chrome, found I couldn't edit my comment, so I tried to make a reply, but got the bug again. 
          • I tried and had the same issue on Safari, Mozilla, and Opera on my Macbook, but arguably worse because I couldn't even see the formatting buttons on most of those. 
          • Issue did not happen with Chrome on my iPhone 6+.

          The good news is I figured out what makes it happen and how to get around it.

          The Issue: As that as you scroll down through a thread the default "height" that the top of reply window will start at seems to change, thus when I reply to my comment all the way down here, the top of the reply window is WAYYY off the top of the screen. Because that little black circle is the only way to resize the window, (i.e. it's the only way to move the top of the window up and down), and that little black circle is wayyy off the screen, you're stuck with your entire browser window basically just being white nothing (maybe with the formatting buttons at the top).

          What fixes it: Replying to the original post instead of a comment (gives you a normal reply window instead of a white wall).

          • I think this is further evidence that the cause of the problem is that the reply window's default position seems to be tied to how far down or up in the thread you scroll.

          Steps to recreate:

          • If you go to the original post and press "reply" you get a normal forum reply window where you can write, have access to the white double-arrow inside the black circle at the top left (which allows you to move the "top" of the reply window up and down).
            • Press "Discard"
          • Press "reply" as if you were replying to the first commenter. 
            • For me, then "top" of the reply window appeared higher on the screen by default than if I were replying to the original post.
            • Press "Discard"
          • Press "reply" as if you were replying to the second commenter. 
            • For me, then "top" of the reply window appeared higher on the screen by default than if I were replying to the first commenter.
            • Press "Discard"
          • If I repeat this process, moving down to the next commenter, then the next, etc., I very soon end up with a "white wall".
            • I can't type, I can't reach the top in order to resize it, and the "Discard" and "Submit" buttons are even off the screen so I can't junk the "white wall" reply.
            • I can, however, press the red circle at the bottom right to hide the white wall (as it is just a reply window).
          • If I then reply to the original post again, I get a normal reply window (though I have no way to close the white wall reply and the red circle stays there until I refresh the page).

          @Michel any ideas?

          Best wishes,

          Woland

          TroikaTronix Technical Support
          New Support Ticket: https://support.troikatronix.com/support/tickets/new
          Support Policy: https://support.troikatronix.com/support/solutions/articles/13000064762
          Add-Ons: https://troikatronix.com/add-ons/ & https://troikatronix.com/add-ons/?u=woland
          Professional Services: https://support.troikatronix.com/support/solutions/articles/13000109444

          | Isadora Version: all of them | Mac Pro (Late 2013), macOS 10.14.6, 3.5GHz 6-core, 1TB SSD, 64GB RAM, Dual AMD FirePro D700s |

          Michel 1 Reply Last reply Reply Quote 0
          • Woland
            Woland Tech Staff last edited by

            Also not sure if I've just forgotten, (after two months away from the forum working another job), how to edit my replies after I've already made them, or if I'm actually unable to edit my comments anymore.

            L

            TroikaTronix Technical Support
            New Support Ticket: https://support.troikatronix.com/support/tickets/new
            Support Policy: https://support.troikatronix.com/support/solutions/articles/13000064762
            Add-Ons: https://troikatronix.com/add-ons/ & https://troikatronix.com/add-ons/?u=woland
            Professional Services: https://support.troikatronix.com/support/solutions/articles/13000109444

            | Isadora Version: all of them | Mac Pro (Late 2013), macOS 10.14.6, 3.5GHz 6-core, 1TB SSD, 64GB RAM, Dual AMD FirePro D700s |

            1 Reply Last reply Reply Quote 0
            • Michel
              Michel Izzy Guru @Woland last edited by

              @woland

              I can confirm this problem. I don't think we can solve this our self. Maybe Tobias could solve this. If this happens you have to click the red button at the bottom right, then scroll all up to the first post and then click the red button again and the edit window appears normal. 

               You should be able to edit your posts. If you click on the 3 dots on the right side underneath your post, there should be the word edit.

              Michel Weber | www.filmprojekt.ch | rMBP (2019) i9, 16gig, AMD 5500M 8 GB, OS X 10.15 | located in Winterthur Switzerland.

              1 Reply Last reply Reply Quote 0
              • bonemap
                bonemap Izzy Guru @mark last edited by

                @mark

                I am having some difficulty using the forum interface on iOS (iPhone 8) latest release. There does not appear to be any functional options to navigate the forum. I can’t access chat messages or notifications, I am also unable to go between posts. It appears the only thing I can do is go back to the Isadora entry page and re-select the forum to load it again. It is pretty much dysfunctional for me.

                Best Wishes

                Bonemap 

                http://bonemap.com | Australia
                Izzy STD 4.2 | USB 3.6 | + Beta
                MBP 16” 2019 2.4 GHz Intel i9 64GB AMD Radeon Pro 5500 8 GB 4TB SSD | 14.5 Sonoma
                Mac Studio 2023 M2 Ultra 128GB | OSX 15.3 Sequoia
                A range of deployable older Macs

                Michel 1 Reply Last reply Reply Quote 0
                • Michel
                  Michel Izzy Guru @bonemap last edited by

                  @bonemap @mark 

                  Yes I have the same issue on my iPhone 6s with Safari, I cannot navigate at all through the forum. I can call the menu but I cannot select anything in it.

                  Best Michel

                  Michel Weber | www.filmprojekt.ch | rMBP (2019) i9, 16gig, AMD 5500M 8 GB, OS X 10.15 | located in Winterthur Switzerland.

                  1 Reply Last reply Reply Quote 0
                  • Woland
                    Woland Tech Staff last edited by

                    @Michel 

                    Sad to say those three dots were the first thing I tried. It only gives me the option to bookmark for some reason

                    Best wishes,


                    Woland

                    TroikaTronix Technical Support
                    New Support Ticket: https://support.troikatronix.com/support/tickets/new
                    Support Policy: https://support.troikatronix.com/support/solutions/articles/13000064762
                    Add-Ons: https://troikatronix.com/add-ons/ & https://troikatronix.com/add-ons/?u=woland
                    Professional Services: https://support.troikatronix.com/support/solutions/articles/13000109444

                    | Isadora Version: all of them | Mac Pro (Late 2013), macOS 10.14.6, 3.5GHz 6-core, 1TB SSD, 64GB RAM, Dual AMD FirePro D700s |

                    1 Reply Last reply Reply Quote 0
                    • Woland
                      Woland Tech Staff last edited by

                      @Michel 

                      Also, that was me trying to edit my own comment. When I click on the dots for other people's I get the normal "Favourite" and "Flag for moderation" options.

                      Best wishes,

                      Woland

                      TroikaTronix Technical Support
                      New Support Ticket: https://support.troikatronix.com/support/tickets/new
                      Support Policy: https://support.troikatronix.com/support/solutions/articles/13000064762
                      Add-Ons: https://troikatronix.com/add-ons/ & https://troikatronix.com/add-ons/?u=woland
                      Professional Services: https://support.troikatronix.com/support/solutions/articles/13000109444

                      | Isadora Version: all of them | Mac Pro (Late 2013), macOS 10.14.6, 3.5GHz 6-core, 1TB SSD, 64GB RAM, Dual AMD FirePro D700s |

                      1 Reply Last reply Reply Quote 0
                      • mark
                        mark last edited by

                        @Woland,

                        First, fantastic find regarding the workaround for the editor problem. Thank you. 

                        Second, to everyone, I'm sorry for the trouble. As I said originally, we had no choice but to move to the latest build b/c of all the crashes.

                        Regarding the reply problem, which I can see easily on Safari, Firefox and Chrome

                        I have submitted a bug report on NodeBB's github as you can see here:

                        https://github.com/NodeBB/Node...

                        I've also posted about it in their forum in the bug reports section:

                        https://community.nodebb.org/t...

                        But since I don't have a smartphone, if you feel the toolbar issue people have mentioned is different than the one I submitted, can I ask you set up a github account (if you don't already have one) and submit a detailed description of the bug there and also to post it on NodeBB's forum. 

                        Thanks for handling this Lucas. ;-)

                        Best Wishes,
                        Mark

                        Media Artist & Creator of Isadora
                        Macintosh SE-30, 32 Mb RAM, MacOS 7.6, Dual Floppy Drives

                        1 Reply Last reply Reply Quote 0
                        • Woland
                          Woland Tech Staff @Woland last edited by Woland

                          @mark 

                          Note that on long original posts like the one linked below, my workaround is useless because one needs to scroll down to far in order to reply to the original post.

                          Also, sometimes I'm getting the reply window in the right place, but all the formatting buttons are mysteriously absent. 

                          Discarding the current reply window and trying again usually brings the formatting buttons back.

                          https://community.troikatronix...

                          Edit:

                          Workaround for Replying to Threads with Long Original Posts. 

                          1) Zoom browser view out (until the "reply" button and the top of the first post are both visible).

                          2) Reply to the original post.

                          TroikaTronix Technical Support
                          New Support Ticket: https://support.troikatronix.com/support/tickets/new
                          Support Policy: https://support.troikatronix.com/support/solutions/articles/13000064762
                          Add-Ons: https://troikatronix.com/add-ons/ & https://troikatronix.com/add-ons/?u=woland
                          Professional Services: https://support.troikatronix.com/support/solutions/articles/13000109444

                          | Isadora Version: all of them | Mac Pro (Late 2013), macOS 10.14.6, 3.5GHz 6-core, 1TB SSD, 64GB RAM, Dual AMD FirePro D700s |

                          mark 1 Reply Last reply Reply Quote 0
                          • mark
                            mark @Woland last edited by

                            @woland said:

                            Note that on long original posts like the one linked below, my workaround is useless because one needs to scroll down to far in order to reply to the original post.

                             Well, this workaround works for me, regardless of the number of posts:

                            1) Hit reply button... editor fills the frame, etc.
                            2) Hit the little red button with the "speech balloon" and three dots to hide the reply
                            3) Scroll to the first post
                            4) Hit the red button again
                            5) Now you can successfully enter text, apply formatting, etc.

                            Best Wishes,
                            Mark

                            Media Artist & Creator of Isadora
                            Macintosh SE-30, 32 Mb RAM, MacOS 7.6, Dual Floppy Drives

                            Woland 1 Reply Last reply Reply Quote 2
                            • Woland
                              Woland Tech Staff @mark last edited by Woland

                              Worth noting that the the fix above doesn't work for editing one's own replies.

                              Best wishes,

                              Woland

                              Edit: I was wrong. It does work for editting one's own replies.

                              TroikaTronix Technical Support
                              New Support Ticket: https://support.troikatronix.com/support/tickets/new
                              Support Policy: https://support.troikatronix.com/support/solutions/articles/13000064762
                              Add-Ons: https://troikatronix.com/add-ons/ & https://troikatronix.com/add-ons/?u=woland
                              Professional Services: https://support.troikatronix.com/support/solutions/articles/13000109444

                              | Isadora Version: all of them | Mac Pro (Late 2013), macOS 10.14.6, 3.5GHz 6-core, 1TB SSD, 64GB RAM, Dual AMD FirePro D700s |

                              1 Reply Last reply Reply Quote 0
                              • Woland
                                Woland Tech Staff @mark last edited by Woland

                                Workaround for Replying to Threads with Long Original Posts. 

                                1) Zoom browser view out (until the "reply" button and the top of the first post are both visible).

                                2) Reply to the original post.


                                Edit: Mark's workaround is better.

                                TroikaTronix Technical Support
                                New Support Ticket: https://support.troikatronix.com/support/tickets/new
                                Support Policy: https://support.troikatronix.com/support/solutions/articles/13000064762
                                Add-Ons: https://troikatronix.com/add-ons/ & https://troikatronix.com/add-ons/?u=woland
                                Professional Services: https://support.troikatronix.com/support/solutions/articles/13000109444

                                | Isadora Version: all of them | Mac Pro (Late 2013), macOS 10.14.6, 3.5GHz 6-core, 1TB SSD, 64GB RAM, Dual AMD FirePro D700s |

                                mark 1 Reply Last reply Reply Quote 0
                                • mark
                                  mark @Woland last edited by

                                  Dear Community,

                                  So, the NodeBB folks finally came up with a patch that at least solves the problem where you can't reply unless you're at the top of the forum list. This works for me on multiple browsers.

                                  But what about people on with phones? Is the toolbar appearing in the right place now and working for you?

                                  @DusX @mc_monte @Woland please report back.

                                  Best Wishes,
                                  Mark

                                  Media Artist & Creator of Isadora
                                  Macintosh SE-30, 32 Mb RAM, MacOS 7.6, Dual Floppy Drives

                                  bonemap 2 Replies Last reply Reply Quote 0
                                  • bonemap
                                    bonemap Izzy Guru @mark last edited by

                                    @mark

                                    Hi,

                                    I can report that the navigation elements still do not function at all on iOS Safari, iPhone 8. But the reply function is working well.

                                    Best wishes

                                    Bonemap 

                                    http://bonemap.com | Australia
                                    Izzy STD 4.2 | USB 3.6 | + Beta
                                    MBP 16” 2019 2.4 GHz Intel i9 64GB AMD Radeon Pro 5500 8 GB 4TB SSD | 14.5 Sonoma
                                    Mac Studio 2023 M2 Ultra 128GB | OSX 15.3 Sequoia
                                    A range of deployable older Macs

                                    1 Reply Last reply Reply Quote 1
                                    • bonemap
                                      bonemap Izzy Guru @mark last edited by

                                      @mark,

                                      Hi,

                                      I have switched to an iPad using iOS, safari, and all navigation options appear to function as expected. Therefore, the dysfunctional interface occurs for me only with the smaller screen layout. The forum CSS styles responsive to display ratios might need the parameters for smartphones to be further adjusted and tested. 

                                      Look forward to seeing this resolved.

                                      Best wishes

                                      Bonemap

                                      http://bonemap.com | Australia
                                      Izzy STD 4.2 | USB 3.6 | + Beta
                                      MBP 16” 2019 2.4 GHz Intel i9 64GB AMD Radeon Pro 5500 8 GB 4TB SSD | 14.5 Sonoma
                                      Mac Studio 2023 M2 Ultra 128GB | OSX 15.3 Sequoia
                                      A range of deployable older Macs

                                      1 Reply Last reply Reply Quote 1
                                      • DusX
                                        DusX Tech Staff last edited by

                                        I have the same experience as @bonemap 

                                        Troikatronix Technical Support

                                        • New Support Ticket Link: https://support.troikatronix.com/support/tickets/new
                                        • My Add-ons: https://troikatronix.com/add-ons/?u=dusx
                                        • Profession Services: https://support.troikatronix.com/support/solutions/articles/13000109444-professional-services

                                        Running: Win 11 64bit, i7, M.2 PCIe SSD's, 32gb DDR4, nVidia GTX 4070 | located in Ontario Canada.

                                        1 Reply Last reply Reply Quote 0
                                        • RIL
                                          RIL last edited by

                                          HI All !! I cant do posts.It says I dont have enough privilegies for that action. Im on Safari. Any ideas?? Thanks a lot

                                          Red Isadora Latina | redisadoralatina.blogspot.com | redisadoralatina@gmail.com
                                          page facebook.com/Red-Isadora-Latina-1319037108171197/ | Group https://www.facebook.com/groups/315960249155308/
                                          MacBook Pro 2015 High Sierra. Isadora 3.2
                                          MacBook Pro M3 Pro Sonoma. Isadora 4.1

                                          Woland 1 Reply Last reply Reply Quote 0
                                          • Woland
                                            Woland Tech Staff @RIL last edited by

                                            @ril

                                            Perhaps try refreshing the page and make another attempt? Failing that, could you please try a different browser (Chrome, Firefox) and see what happens?

                                            I checked your account in the Admin panel and it doesn't look like there is any reason you shouldn't be able to post.

                                            Best wishes,

                                            Woland

                                            TroikaTronix Technical Support
                                            New Support Ticket: https://support.troikatronix.com/support/tickets/new
                                            Support Policy: https://support.troikatronix.com/support/solutions/articles/13000064762
                                            Add-Ons: https://troikatronix.com/add-ons/ & https://troikatronix.com/add-ons/?u=woland
                                            Professional Services: https://support.troikatronix.com/support/solutions/articles/13000109444

                                            | Isadora Version: all of them | Mac Pro (Late 2013), macOS 10.14.6, 3.5GHz 6-core, 1TB SSD, 64GB RAM, Dual AMD FirePro D700s |

                                            RIL 3 Replies Last reply Reply Quote 0
                                            • First post
                                              Last post