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    Forum Update - Everyone Please Read [UPDATED Apr 13, 2018]

    TroikaTronix Announcements
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    • bonemap
      bonemap Izzy Guru @mark last edited by

      @mark

      I am having some difficulty using the forum interface on iOS (iPhone 8) latest release. There does not appear to be any functional options to navigate the forum. I can’t access chat messages or notifications, I am also unable to go between posts. It appears the only thing I can do is go back to the Isadora entry page and re-select the forum to load it again. It is pretty much dysfunctional for me.

      Best Wishes

      Bonemap 

      http://bonemap.com | Australia
      Izzy STD 4.2 | USB 3.6 | + Beta
      MBP 16” 2019 2.4 GHz Intel i9 64GB AMD Radeon Pro 5500 8 GB 4TB SSD | 14.5 Sonoma
      Mac Studio 2023 M2 Ultra 128GB | OSX 15.3 Sequoia
      A range of deployable older Macs

      Michel 1 Reply Last reply Reply Quote 0
      • Michel
        Michel Izzy Guru @bonemap last edited by

        @bonemap @mark 

        Yes I have the same issue on my iPhone 6s with Safari, I cannot navigate at all through the forum. I can call the menu but I cannot select anything in it.

        Best Michel

        Michel Weber | www.filmprojekt.ch | rMBP (2019) i9, 16gig, AMD 5500M 8 GB, OS X 10.15 | located in Winterthur Switzerland.

        1 Reply Last reply Reply Quote 0
        • Woland
          Woland Tech Staff last edited by

          @Michel 

          Sad to say those three dots were the first thing I tried. It only gives me the option to bookmark for some reason

          Best wishes,


          Woland

          TroikaTronix Technical Support
          New Support Ticket: https://support.troikatronix.com/support/tickets/new
          Support Policy: https://support.troikatronix.com/support/solutions/articles/13000064762
          Add-Ons: https://troikatronix.com/add-ons/ & https://troikatronix.com/add-ons/?u=woland
          Professional Services: https://support.troikatronix.com/support/solutions/articles/13000109444

          | Isadora Version: all of them | Mac Pro (Late 2013), macOS 10.14.6, 3.5GHz 6-core, 1TB SSD, 64GB RAM, Dual AMD FirePro D700s |

          1 Reply Last reply Reply Quote 0
          • Woland
            Woland Tech Staff last edited by

            @Michel 

            Also, that was me trying to edit my own comment. When I click on the dots for other people's I get the normal "Favourite" and "Flag for moderation" options.

            Best wishes,

            Woland

            TroikaTronix Technical Support
            New Support Ticket: https://support.troikatronix.com/support/tickets/new
            Support Policy: https://support.troikatronix.com/support/solutions/articles/13000064762
            Add-Ons: https://troikatronix.com/add-ons/ & https://troikatronix.com/add-ons/?u=woland
            Professional Services: https://support.troikatronix.com/support/solutions/articles/13000109444

            | Isadora Version: all of them | Mac Pro (Late 2013), macOS 10.14.6, 3.5GHz 6-core, 1TB SSD, 64GB RAM, Dual AMD FirePro D700s |

            1 Reply Last reply Reply Quote 0
            • mark
              mark last edited by

              @Woland,

              First, fantastic find regarding the workaround for the editor problem. Thank you. 

              Second, to everyone, I'm sorry for the trouble. As I said originally, we had no choice but to move to the latest build b/c of all the crashes.

              Regarding the reply problem, which I can see easily on Safari, Firefox and Chrome

              I have submitted a bug report on NodeBB's github as you can see here:

              https://github.com/NodeBB/Node...

              I've also posted about it in their forum in the bug reports section:

              https://community.nodebb.org/t...

              But since I don't have a smartphone, if you feel the toolbar issue people have mentioned is different than the one I submitted, can I ask you set up a github account (if you don't already have one) and submit a detailed description of the bug there and also to post it on NodeBB's forum. 

              Thanks for handling this Lucas. ;-)

              Best Wishes,
              Mark

              Media Artist & Creator of Isadora
              Macintosh SE-30, 32 Mb RAM, MacOS 7.6, Dual Floppy Drives

              1 Reply Last reply Reply Quote 0
              • Woland
                Woland Tech Staff @Woland last edited by Woland

                @mark 

                Note that on long original posts like the one linked below, my workaround is useless because one needs to scroll down to far in order to reply to the original post.

                Also, sometimes I'm getting the reply window in the right place, but all the formatting buttons are mysteriously absent. 

                Discarding the current reply window and trying again usually brings the formatting buttons back.

                https://community.troikatronix...

                Edit:

                Workaround for Replying to Threads with Long Original Posts. 

                1) Zoom browser view out (until the "reply" button and the top of the first post are both visible).

                2) Reply to the original post.

                TroikaTronix Technical Support
                New Support Ticket: https://support.troikatronix.com/support/tickets/new
                Support Policy: https://support.troikatronix.com/support/solutions/articles/13000064762
                Add-Ons: https://troikatronix.com/add-ons/ & https://troikatronix.com/add-ons/?u=woland
                Professional Services: https://support.troikatronix.com/support/solutions/articles/13000109444

                | Isadora Version: all of them | Mac Pro (Late 2013), macOS 10.14.6, 3.5GHz 6-core, 1TB SSD, 64GB RAM, Dual AMD FirePro D700s |

                mark 1 Reply Last reply Reply Quote 0
                • mark
                  mark @Woland last edited by

                  @woland said:

                  Note that on long original posts like the one linked below, my workaround is useless because one needs to scroll down to far in order to reply to the original post.

                   Well, this workaround works for me, regardless of the number of posts:

                  1) Hit reply button... editor fills the frame, etc.
                  2) Hit the little red button with the "speech balloon" and three dots to hide the reply
                  3) Scroll to the first post
                  4) Hit the red button again
                  5) Now you can successfully enter text, apply formatting, etc.

                  Best Wishes,
                  Mark

                  Media Artist & Creator of Isadora
                  Macintosh SE-30, 32 Mb RAM, MacOS 7.6, Dual Floppy Drives

                  Woland 1 Reply Last reply Reply Quote 2
                  • Woland
                    Woland Tech Staff @mark last edited by Woland

                    Worth noting that the the fix above doesn't work for editing one's own replies.

                    Best wishes,

                    Woland

                    Edit: I was wrong. It does work for editting one's own replies.

                    TroikaTronix Technical Support
                    New Support Ticket: https://support.troikatronix.com/support/tickets/new
                    Support Policy: https://support.troikatronix.com/support/solutions/articles/13000064762
                    Add-Ons: https://troikatronix.com/add-ons/ & https://troikatronix.com/add-ons/?u=woland
                    Professional Services: https://support.troikatronix.com/support/solutions/articles/13000109444

                    | Isadora Version: all of them | Mac Pro (Late 2013), macOS 10.14.6, 3.5GHz 6-core, 1TB SSD, 64GB RAM, Dual AMD FirePro D700s |

                    1 Reply Last reply Reply Quote 0
                    • Woland
                      Woland Tech Staff @mark last edited by Woland

                      Workaround for Replying to Threads with Long Original Posts. 

                      1) Zoom browser view out (until the "reply" button and the top of the first post are both visible).

                      2) Reply to the original post.


                      Edit: Mark's workaround is better.

                      TroikaTronix Technical Support
                      New Support Ticket: https://support.troikatronix.com/support/tickets/new
                      Support Policy: https://support.troikatronix.com/support/solutions/articles/13000064762
                      Add-Ons: https://troikatronix.com/add-ons/ & https://troikatronix.com/add-ons/?u=woland
                      Professional Services: https://support.troikatronix.com/support/solutions/articles/13000109444

                      | Isadora Version: all of them | Mac Pro (Late 2013), macOS 10.14.6, 3.5GHz 6-core, 1TB SSD, 64GB RAM, Dual AMD FirePro D700s |

                      mark 1 Reply Last reply Reply Quote 0
                      • mark
                        mark @Woland last edited by

                        Dear Community,

                        So, the NodeBB folks finally came up with a patch that at least solves the problem where you can't reply unless you're at the top of the forum list. This works for me on multiple browsers.

                        But what about people on with phones? Is the toolbar appearing in the right place now and working for you?

                        @DusX @mc_monte @Woland please report back.

                        Best Wishes,
                        Mark

                        Media Artist & Creator of Isadora
                        Macintosh SE-30, 32 Mb RAM, MacOS 7.6, Dual Floppy Drives

                        bonemap 2 Replies Last reply Reply Quote 0
                        • bonemap
                          bonemap Izzy Guru @mark last edited by

                          @mark

                          Hi,

                          I can report that the navigation elements still do not function at all on iOS Safari, iPhone 8. But the reply function is working well.

                          Best wishes

                          Bonemap 

                          http://bonemap.com | Australia
                          Izzy STD 4.2 | USB 3.6 | + Beta
                          MBP 16” 2019 2.4 GHz Intel i9 64GB AMD Radeon Pro 5500 8 GB 4TB SSD | 14.5 Sonoma
                          Mac Studio 2023 M2 Ultra 128GB | OSX 15.3 Sequoia
                          A range of deployable older Macs

                          1 Reply Last reply Reply Quote 1
                          • bonemap
                            bonemap Izzy Guru @mark last edited by

                            @mark,

                            Hi,

                            I have switched to an iPad using iOS, safari, and all navigation options appear to function as expected. Therefore, the dysfunctional interface occurs for me only with the smaller screen layout. The forum CSS styles responsive to display ratios might need the parameters for smartphones to be further adjusted and tested. 

                            Look forward to seeing this resolved.

                            Best wishes

                            Bonemap

                            http://bonemap.com | Australia
                            Izzy STD 4.2 | USB 3.6 | + Beta
                            MBP 16” 2019 2.4 GHz Intel i9 64GB AMD Radeon Pro 5500 8 GB 4TB SSD | 14.5 Sonoma
                            Mac Studio 2023 M2 Ultra 128GB | OSX 15.3 Sequoia
                            A range of deployable older Macs

                            1 Reply Last reply Reply Quote 1
                            • DusX
                              DusX Tech Staff last edited by

                              I have the same experience as @bonemap 

                              Troikatronix Technical Support

                              • New Support Ticket Link: https://support.troikatronix.com/support/tickets/new
                              • My Add-ons: https://troikatronix.com/add-ons/?u=dusx
                              • Profession Services: https://support.troikatronix.com/support/solutions/articles/13000109444-professional-services

                              Running: Win 11 64bit, i7, M.2 PCIe SSD's, 32gb DDR4, nVidia GTX 4070 | located in Ontario Canada.

                              1 Reply Last reply Reply Quote 0
                              • RIL
                                RIL last edited by

                                HI All !! I cant do posts.It says I dont have enough privilegies for that action. Im on Safari. Any ideas?? Thanks a lot

                                Red Isadora Latina | redisadoralatina.blogspot.com | redisadoralatina@gmail.com
                                page facebook.com/Red-Isadora-Latina-1319037108171197/ | Group https://www.facebook.com/groups/315960249155308/
                                MacBook Pro 2015 High Sierra. Isadora 3.2
                                MacBook Pro M3 Pro Sonoma. Isadora 4.1

                                Woland 1 Reply Last reply Reply Quote 0
                                • Woland
                                  Woland Tech Staff @RIL last edited by

                                  @ril

                                  Perhaps try refreshing the page and make another attempt? Failing that, could you please try a different browser (Chrome, Firefox) and see what happens?

                                  I checked your account in the Admin panel and it doesn't look like there is any reason you shouldn't be able to post.

                                  Best wishes,

                                  Woland

                                  TroikaTronix Technical Support
                                  New Support Ticket: https://support.troikatronix.com/support/tickets/new
                                  Support Policy: https://support.troikatronix.com/support/solutions/articles/13000064762
                                  Add-Ons: https://troikatronix.com/add-ons/ & https://troikatronix.com/add-ons/?u=woland
                                  Professional Services: https://support.troikatronix.com/support/solutions/articles/13000109444

                                  | Isadora Version: all of them | Mac Pro (Late 2013), macOS 10.14.6, 3.5GHz 6-core, 1TB SSD, 64GB RAM, Dual AMD FirePro D700s |

                                  RIL 3 Replies Last reply Reply Quote 0
                                  • RIL
                                    RIL @Woland last edited by

                                    Thanks @woland I had tried from Chrome from my cell phone and its the same situation.

                                    Red Isadora Latina | redisadoralatina.blogspot.com | redisadoralatina@gmail.com
                                    page facebook.com/Red-Isadora-Latina-1319037108171197/ | Group https://www.facebook.com/groups/315960249155308/
                                    MacBook Pro 2015 High Sierra. Isadora 3.2
                                    MacBook Pro M3 Pro Sonoma. Isadora 4.1

                                    1 Reply Last reply Reply Quote 0
                                    • RIL
                                      RIL @Woland last edited by

                                      @woland see the screen capture when i tried to start a new post appears this red pop bubble on the left corner

                                      Red Isadora Latina | redisadoralatina.blogspot.com | redisadoralatina@gmail.com
                                      page facebook.com/Red-Isadora-Latina-1319037108171197/ | Group https://www.facebook.com/groups/315960249155308/
                                      MacBook Pro 2015 High Sierra. Isadora 3.2
                                      MacBook Pro M3 Pro Sonoma. Isadora 4.1

                                      1 Reply Last reply Reply Quote 0
                                      • RIL
                                        RIL @Woland last edited by

                                        @woland cant up load the file sorry !!

                                        Red Isadora Latina | redisadoralatina.blogspot.com | redisadoralatina@gmail.com
                                        page facebook.com/Red-Isadora-Latina-1319037108171197/ | Group https://www.facebook.com/groups/315960249155308/
                                        MacBook Pro 2015 High Sierra. Isadora 3.2
                                        MacBook Pro M3 Pro Sonoma. Isadora 4.1

                                        Michel 1 Reply Last reply Reply Quote 0
                                        • Woland
                                          Woland Tech Staff last edited by

                                          @Michel 

                                          Any ideas?

                                          TroikaTronix Technical Support
                                          New Support Ticket: https://support.troikatronix.com/support/tickets/new
                                          Support Policy: https://support.troikatronix.com/support/solutions/articles/13000064762
                                          Add-Ons: https://troikatronix.com/add-ons/ & https://troikatronix.com/add-ons/?u=woland
                                          Professional Services: https://support.troikatronix.com/support/solutions/articles/13000109444

                                          | Isadora Version: all of them | Mac Pro (Late 2013), macOS 10.14.6, 3.5GHz 6-core, 1TB SSD, 64GB RAM, Dual AMD FirePro D700s |

                                          1 Reply Last reply Reply Quote 0
                                          • Michel
                                            Michel Izzy Guru @RIL last edited by

                                            @ril

                                            Does it work now? Just asking because I see you have posted this (https://community.troikatronix...) after the above posts.

                                            Best Michel

                                            Michel Weber | www.filmprojekt.ch | rMBP (2019) i9, 16gig, AMD 5500M 8 GB, OS X 10.15 | located in Winterthur Switzerland.

                                            RIL 1 Reply Last reply Reply Quote 0
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