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    Forum Update - Everyone Please Read [UPDATED Apr 13, 2018]

    TroikaTronix Announcements
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    • Woland
      Woland Tech Staff last edited by

      Also not sure if I've just forgotten, (after two months away from the forum working another job), how to edit my replies after I've already made them, or if I'm actually unable to edit my comments anymore.

      L

      TroikaTronix Technical Support
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      1 Reply Last reply Reply Quote 0
      • Michel
        Michel Izzy Guru @Woland last edited by

        @woland

        I can confirm this problem. I don't think we can solve this our self. Maybe Tobias could solve this. If this happens you have to click the red button at the bottom right, then scroll all up to the first post and then click the red button again and the edit window appears normal. 

         You should be able to edit your posts. If you click on the 3 dots on the right side underneath your post, there should be the word edit.

        Michel Weber | www.filmprojekt.ch | rMBP (2019) i9, 16gig, AMD 5500M 8 GB, OS X 10.15 | located in Winterthur Switzerland.

        1 Reply Last reply Reply Quote 0
        • bonemap
          bonemap Izzy Guru @mark last edited by

          @mark

          I am having some difficulty using the forum interface on iOS (iPhone 8) latest release. There does not appear to be any functional options to navigate the forum. I can’t access chat messages or notifications, I am also unable to go between posts. It appears the only thing I can do is go back to the Isadora entry page and re-select the forum to load it again. It is pretty much dysfunctional for me.

          Best Wishes

          Bonemap 

          http://bonemap.com | Australia
          Izzy STD 4.2 | USB 3.6 | + Beta
          MBP 16” 2019 2.4 GHz Intel i9 64GB AMD Radeon Pro 5500 8 GB 4TB SSD | 14.5 Sonoma
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          A range of deployable older Macs

          Michel 1 Reply Last reply Reply Quote 0
          • Michel
            Michel Izzy Guru @bonemap last edited by

            @bonemap @mark 

            Yes I have the same issue on my iPhone 6s with Safari, I cannot navigate at all through the forum. I can call the menu but I cannot select anything in it.

            Best Michel

            Michel Weber | www.filmprojekt.ch | rMBP (2019) i9, 16gig, AMD 5500M 8 GB, OS X 10.15 | located in Winterthur Switzerland.

            1 Reply Last reply Reply Quote 0
            • Woland
              Woland Tech Staff last edited by

              @Michel 

              Sad to say those three dots were the first thing I tried. It only gives me the option to bookmark for some reason

              Best wishes,


              Woland

              TroikaTronix Technical Support
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              | Isadora Version: all of them | Mac Pro (Late 2013), macOS 10.14.6, 3.5GHz 6-core, 1TB SSD, 64GB RAM, Dual AMD FirePro D700s |

              1 Reply Last reply Reply Quote 0
              • Woland
                Woland Tech Staff last edited by

                @Michel 

                Also, that was me trying to edit my own comment. When I click on the dots for other people's I get the normal "Favourite" and "Flag for moderation" options.

                Best wishes,

                Woland

                TroikaTronix Technical Support
                New Support Ticket: https://support.troikatronix.com/support/tickets/new
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                | Isadora Version: all of them | Mac Pro (Late 2013), macOS 10.14.6, 3.5GHz 6-core, 1TB SSD, 64GB RAM, Dual AMD FirePro D700s |

                1 Reply Last reply Reply Quote 0
                • mark
                  mark last edited by

                  @Woland,

                  First, fantastic find regarding the workaround for the editor problem. Thank you. 

                  Second, to everyone, I'm sorry for the trouble. As I said originally, we had no choice but to move to the latest build b/c of all the crashes.

                  Regarding the reply problem, which I can see easily on Safari, Firefox and Chrome

                  I have submitted a bug report on NodeBB's github as you can see here:

                  https://github.com/NodeBB/Node...

                  I've also posted about it in their forum in the bug reports section:

                  https://community.nodebb.org/t...

                  But since I don't have a smartphone, if you feel the toolbar issue people have mentioned is different than the one I submitted, can I ask you set up a github account (if you don't already have one) and submit a detailed description of the bug there and also to post it on NodeBB's forum. 

                  Thanks for handling this Lucas. ;-)

                  Best Wishes,
                  Mark

                  Media Artist & Creator of Isadora
                  Macintosh SE-30, 32 Mb RAM, MacOS 7.6, Dual Floppy Drives

                  1 Reply Last reply Reply Quote 0
                  • Woland
                    Woland Tech Staff @Woland last edited by Woland

                    @mark 

                    Note that on long original posts like the one linked below, my workaround is useless because one needs to scroll down to far in order to reply to the original post.

                    Also, sometimes I'm getting the reply window in the right place, but all the formatting buttons are mysteriously absent. 

                    Discarding the current reply window and trying again usually brings the formatting buttons back.

                    https://community.troikatronix...

                    Edit:

                    Workaround for Replying to Threads with Long Original Posts. 

                    1) Zoom browser view out (until the "reply" button and the top of the first post are both visible).

                    2) Reply to the original post.

                    TroikaTronix Technical Support
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                    | Isadora Version: all of them | Mac Pro (Late 2013), macOS 10.14.6, 3.5GHz 6-core, 1TB SSD, 64GB RAM, Dual AMD FirePro D700s |

                    mark 1 Reply Last reply Reply Quote 0
                    • mark
                      mark @Woland last edited by

                      @woland said:

                      Note that on long original posts like the one linked below, my workaround is useless because one needs to scroll down to far in order to reply to the original post.

                       Well, this workaround works for me, regardless of the number of posts:

                      1) Hit reply button... editor fills the frame, etc.
                      2) Hit the little red button with the "speech balloon" and three dots to hide the reply
                      3) Scroll to the first post
                      4) Hit the red button again
                      5) Now you can successfully enter text, apply formatting, etc.

                      Best Wishes,
                      Mark

                      Media Artist & Creator of Isadora
                      Macintosh SE-30, 32 Mb RAM, MacOS 7.6, Dual Floppy Drives

                      Woland 1 Reply Last reply Reply Quote 2
                      • Woland
                        Woland Tech Staff @mark last edited by Woland

                        Worth noting that the the fix above doesn't work for editing one's own replies.

                        Best wishes,

                        Woland

                        Edit: I was wrong. It does work for editting one's own replies.

                        TroikaTronix Technical Support
                        New Support Ticket: https://support.troikatronix.com/support/tickets/new
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                        | Isadora Version: all of them | Mac Pro (Late 2013), macOS 10.14.6, 3.5GHz 6-core, 1TB SSD, 64GB RAM, Dual AMD FirePro D700s |

                        1 Reply Last reply Reply Quote 0
                        • Woland
                          Woland Tech Staff @mark last edited by Woland

                          Workaround for Replying to Threads with Long Original Posts. 

                          1) Zoom browser view out (until the "reply" button and the top of the first post are both visible).

                          2) Reply to the original post.


                          Edit: Mark's workaround is better.

                          TroikaTronix Technical Support
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                          | Isadora Version: all of them | Mac Pro (Late 2013), macOS 10.14.6, 3.5GHz 6-core, 1TB SSD, 64GB RAM, Dual AMD FirePro D700s |

                          mark 1 Reply Last reply Reply Quote 0
                          • mark
                            mark @Woland last edited by

                            Dear Community,

                            So, the NodeBB folks finally came up with a patch that at least solves the problem where you can't reply unless you're at the top of the forum list. This works for me on multiple browsers.

                            But what about people on with phones? Is the toolbar appearing in the right place now and working for you?

                            @DusX @mc_monte @Woland please report back.

                            Best Wishes,
                            Mark

                            Media Artist & Creator of Isadora
                            Macintosh SE-30, 32 Mb RAM, MacOS 7.6, Dual Floppy Drives

                            bonemap 2 Replies Last reply Reply Quote 0
                            • bonemap
                              bonemap Izzy Guru @mark last edited by

                              @mark

                              Hi,

                              I can report that the navigation elements still do not function at all on iOS Safari, iPhone 8. But the reply function is working well.

                              Best wishes

                              Bonemap 

                              http://bonemap.com | Australia
                              Izzy STD 4.2 | USB 3.6 | + Beta
                              MBP 16” 2019 2.4 GHz Intel i9 64GB AMD Radeon Pro 5500 8 GB 4TB SSD | 14.5 Sonoma
                              Mac Studio 2023 M2 Ultra 128GB | OSX 15.3 Sequoia
                              A range of deployable older Macs

                              1 Reply Last reply Reply Quote 1
                              • bonemap
                                bonemap Izzy Guru @mark last edited by

                                @mark,

                                Hi,

                                I have switched to an iPad using iOS, safari, and all navigation options appear to function as expected. Therefore, the dysfunctional interface occurs for me only with the smaller screen layout. The forum CSS styles responsive to display ratios might need the parameters for smartphones to be further adjusted and tested. 

                                Look forward to seeing this resolved.

                                Best wishes

                                Bonemap

                                http://bonemap.com | Australia
                                Izzy STD 4.2 | USB 3.6 | + Beta
                                MBP 16” 2019 2.4 GHz Intel i9 64GB AMD Radeon Pro 5500 8 GB 4TB SSD | 14.5 Sonoma
                                Mac Studio 2023 M2 Ultra 128GB | OSX 15.3 Sequoia
                                A range of deployable older Macs

                                1 Reply Last reply Reply Quote 1
                                • DusX
                                  DusX Tech Staff last edited by

                                  I have the same experience as @bonemap 

                                  Troikatronix Technical Support

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                                  • RIL
                                    RIL last edited by

                                    HI All !! I cant do posts.It says I dont have enough privilegies for that action. Im on Safari. Any ideas?? Thanks a lot

                                    Red Isadora Latina | redisadoralatina.blogspot.com | redisadoralatina@gmail.com
                                    page facebook.com/Red-Isadora-Latina-1319037108171197/ | Group https://www.facebook.com/groups/315960249155308/
                                    MacBook Pro 2015 High Sierra. Isadora 3.2
                                    MacBook Pro M3 Pro Sonoma. Isadora 4.1

                                    Woland 1 Reply Last reply Reply Quote 0
                                    • Woland
                                      Woland Tech Staff @RIL last edited by

                                      @ril

                                      Perhaps try refreshing the page and make another attempt? Failing that, could you please try a different browser (Chrome, Firefox) and see what happens?

                                      I checked your account in the Admin panel and it doesn't look like there is any reason you shouldn't be able to post.

                                      Best wishes,

                                      Woland

                                      TroikaTronix Technical Support
                                      New Support Ticket: https://support.troikatronix.com/support/tickets/new
                                      Support Policy: https://support.troikatronix.com/support/solutions/articles/13000064762
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                                      | Isadora Version: all of them | Mac Pro (Late 2013), macOS 10.14.6, 3.5GHz 6-core, 1TB SSD, 64GB RAM, Dual AMD FirePro D700s |

                                      RIL 3 Replies Last reply Reply Quote 0
                                      • RIL
                                        RIL @Woland last edited by

                                        Thanks @woland I had tried from Chrome from my cell phone and its the same situation.

                                        Red Isadora Latina | redisadoralatina.blogspot.com | redisadoralatina@gmail.com
                                        page facebook.com/Red-Isadora-Latina-1319037108171197/ | Group https://www.facebook.com/groups/315960249155308/
                                        MacBook Pro 2015 High Sierra. Isadora 3.2
                                        MacBook Pro M3 Pro Sonoma. Isadora 4.1

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                                        • RIL
                                          RIL @Woland last edited by

                                          @woland see the screen capture when i tried to start a new post appears this red pop bubble on the left corner

                                          Red Isadora Latina | redisadoralatina.blogspot.com | redisadoralatina@gmail.com
                                          page facebook.com/Red-Isadora-Latina-1319037108171197/ | Group https://www.facebook.com/groups/315960249155308/
                                          MacBook Pro 2015 High Sierra. Isadora 3.2
                                          MacBook Pro M3 Pro Sonoma. Isadora 4.1

                                          1 Reply Last reply Reply Quote 0
                                          • RIL
                                            RIL @Woland last edited by

                                            @woland cant up load the file sorry !!

                                            Red Isadora Latina | redisadoralatina.blogspot.com | redisadoralatina@gmail.com
                                            page facebook.com/Red-Isadora-Latina-1319037108171197/ | Group https://www.facebook.com/groups/315960249155308/
                                            MacBook Pro 2015 High Sierra. Isadora 3.2
                                            MacBook Pro M3 Pro Sonoma. Isadora 4.1

                                            Michel 1 Reply Last reply Reply Quote 0
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