@murman

Hi there Murman, 

Our technical team has logged this issue / verifying or we have an bug in Isadora 3.1.1 on MacOS. 

You seem to be correct that Isadora 3.0.8 (macOS) is fine. Windows on the other hand doesn't has any issues both on Isadora 3.0.8f12 and Isadora 3.1.1

Will keep you guys updated.

For now sadly I don't have a way to get the actor working with HTTP URLs on MacOS.

Hi @juriaan,

That's excellent. I'll look forward to testing it in an upcoming release.

Thanks!

J

@eva

I have the same computer and Mac OS and I have no problem with capture stage to picture. I just try with this configuration:

 Could you send a picture of your patch to see where it isPerhaps coming from?

best, Jean-François 

@woland I think I have successfully sent you a link to a folder on my google drive with all the relevant files! 

@juriaan

Hi Juriaan,

Thanks a lot for your reply.

KAI

Edit: topic bookmark it's back to me already.

@ferney 

Oh I just upgraded ISA to 3.1.1 -  All running back to normal.

@interluder

Unfortunately, since using High Sierra with 3.1.1 is already unsupported, I don't think the beta would solve this.

@jfg said:

The only thing I could see is that you still use Mojave 10.14.2 and I use the last version 10.14.6. It could be the source of your problem.

 Excellent catch! Thanks so much for helping us out :)

Hi Everyone,

I am having the following issues with the live feed. It is a simple live feed setting using CamLink 4K as the capture card to connect MacBook and the Sony Camera. 

The most complicated part in Isadora 3 is in the image “pt4. jpg”. The other is either blackout or something like that one. 

 It runs well during the rehearsal. But one day before the run-through, I connect the Kong nanoKontrol and the CamLink with the same computer adapter. And I reminded myself don’t turn the camera off because I will need to re-focus the camera again. Then after a long break, Isadora suddenly showed that the % of Load up 8000% even 9000%. 

It shows “ An unexpected error occurred with a video or audio device used by the Live Capture system. Recording Stopped ( System Error ID: 0xFFFFD1E0).

I suspect that is the cable issue ( HDMI to mini HDMI). Any other thoughts? MIDI and USB capture card cannot connect at the same adapter at the same time?

Can I assume that the error does not related to Isadora the program? 

If anyone could help with this as soon as possible it would be much appreciated!! Thank you!!

@m_theater

No problem. Check your forum inbox.

Best wishes,

Woland

@mark 

I added two virtual stages in the Stage setup and tried to recreate your patch from scratch, but the Get Stage Image was returning an empty image. I then pasted all my scenes into your patch and got the fade back. I then had to adjust the FOV in the 3d stage orientation actor because my projection got upscaled about 2 times. I also packed all of this into a user actor, and the patch looks as before to the stage technicians.

Thank you for excellent and timely support (I have a premiere today)!

@machiel @mark_m thank-you for the details. We have been able to confirm the problem with Capture Stage to Movie, and are working on a fix to be included in the upcoming HotFix release.

@Machiel we will be able to help you with your project file via the support ticket you file.

@dusx

Thanks to all.  Scaling back did help those few machines.  Odd, that the other machines in use are set at scaling much larger than 100% and they are fine.  At least we have this resolved for now.  Look forward to the bug fix.

Thanks!

@mark  Downloading 3.2 and using the Windows Legacy Drivers did the trick.  I didn't know that the device was using drivers that were only compatible with the 'legacy' class.

Issue resolved!

hi guys,

I'm just trying a new Mac with a new 3.2 licence and I get an issue using the wheel Color palette in the edit mode:

if I want to save a color of an actor (at the bottom of the palette/wheel), 

dragging my color to a blank case leads to a crash.

it happens with every actor but just with the wheel palette (sliders, spectrum, pencils etc are not affected by the issue)

the computer: MacBook Pro M1Max with MacOs 12.2

Izzy:3.2

artoo.

@jbrem003

Have you set isadora.exe to use only the dedicated GPU?
(see: setup dedicated gpu on laptop )

Does your computer have Nahamic audio installed? This audio software is known to cause issues, and is not on any of our test machines.
(see: https://support.troikatronix.c...)

@mark Thank you Mark. I understand that Isadora is kept alive by your passion and i hope that you'll have opportunities to add more staff and make it better. Just to make it clear, it is already a great software that helped me so much doing video works i dreamed of.

I'll open a ticket, but before i will reencode my videos in HAP codec with same settings in the same software. 

@loulux said:

<p>does the location of the folder can impact the software or my computer ?</p>

Not that I am aware of. All the paths in Isadora I can think of wouldn't be affected. What could be affected are system things.. like IZZ files not opening when double-clicked

@sanza said:

I'm receiving OSC at 4210/sec (around 160Hz), I'm not sure how I can see the speed of my out values to Live. 

Hi there, it's Mark, creator of Isadora here.

First of all, please add your configuration to your signature line as described in this post. We don't know if you're on Mac or Windows, what version of the operating system you're using, and what version of Isadora you're using. These help us to give you better answers when you ask questions.

That said...

So you're receiving 200 OSC packets at 160 Hz, is that right?

What is in each OSC packet? A floating point or integer number? Or?

What is the source of these packets -- is it something we can also use so we can make a test on our end?

In any case, if you're receiving 200 packets per second at 160 Hz, that means you're receiving 32000 packets per second. If Isadora has to manipulate each of those packets, it could get behind and – eventually – that means the buffer will overflow which could be a source of the crash. (It should fail gracefully in this case by simply dropping the packets but I can imagine situations where it might not do so.) It would be good to see your patch so we can analyze it and see if there are an inefficiencies that could be removed. If you're not willing to the patch here, then open a ticket and send it to us privately.

Best Wishes,
Mark

@jaredmezzocchi

When you open that support ticket, make sure to tell us what version of macOS or Windows you are using. I've notice an annoying behavior in more recent versions of macOS later where opening an app immediately opens the "Open File" dialog – this has something to with iCloud storage.

Best Wishes,
Mark