@mark_m said:

 What's the bug? That Isadora doesn't like H265?

Yes, or that it doesn't like something else specifically about these particular h265.mp4 video files (though h265 is most likely the source of the issue in my opinion). Either way, I now have media and clear repro steps to cause the problem, which made it easy for me to log this issue.

@DG22 

If you post the patch I can analyze it and probably tell you why it's happening.  

@woland GREAT! thanks - John

I've been trying everything I can think of, changing every option/configuration, software/hardware, etc., without any luck. I hope someone can find some solution to this issue. For now, I only have two solutions: use another video capture card brand with Isadora, or use Blackmagic with another software.

@princecarlosthe5

The Rokoko Studio Live Watcher actor and the OpenNI Tracker actor have different joint lists so we moved them to those two actors. (I swear I put a task to add to the Skeleton Decoder's 'point sel' help text to check those actors for their joint lists, but I guess that slipped through the cracks. I'll go re-add it.)

The joint list for the OpenNI Tracker can be seen by just mousing over it, as one used to with the Skeleton Decoder, but the joint list for the Rokoko Studio Live Watcher actor was a bit too long to comfortably display inside the program so for that one you'll need to right-click the actor and choose "Show Actor Help In Browser" at the top of the contextual menu to see the additional actor help with the joint list included.

@dusx No, but I will do that, thank you.

@dusx Thanks! Gave it a try at 6 / 8 / and 11 — still crashing the movie players around 15 minutes into the cycle. I truly don't understand what changed. 

@jfg

Yes that I am thinking too..

@smoon

It looks like your 'capture mode' input needs to be set to 'color'.

from the help file:

General: Depth Video is Sent when Capture Mode is 'Color'

If you set the 'capture mode' to color and also enable 'body tracking' or 'skeleton tracking', then the depth map will be sent to the output. To perform body or skeleton tracking, OpenNI Tracker must enable the depth sensor on your camera. In this case, it is sent to the depth video output even though the 'capture mode' says 'color'.

@dusx Yes, I just did. And still nothing new... ;o(

@dusx

good question. The Decklink Setup App doesn't give that option, but I will check as soon as I am back in my Studio (unfortunatelly not before friday).

However, I did check earlier my signal I wanted to capture and that leaves the device with 8bit.

@dusx  a different keyboard I never thought of that, oh wait I said it already...lol. I was hoping the info might be of use for the technical team for debugging or supporting in future. It does work if keyboard plugged after isadora boots. The point of a wireless keyboard is for show control where a lead would be impractical. When I posted the local keyboard shops were all closed. Plus not possible to test the range of wireless keyboards, with isadora in the shop. 

@lwebster said:

<p>@citizenjoe Apologies, my IT department hasn't been able to help me yet, and I wasn't comfortable downloading the shutter encoder to my personal laptop. Is HAP the only codec that works if I do need interactivity? That's a large reason why I use Isadora. I'll admit I'm not sure how to download and install something from github, it's always been a bit of a mystery to me. I think AfterEffects removed to option to export HAP.</p><p><br />I'm really glad to hear your machine works well and there's hope! So, just to confirm, your issue is purely because of the codec and needing HAP? Nothing to do with integrated GPU vs NVIDIA? Or external displays? </p><p>Thank you!</p>

 What @DusX means is that Isadora has HAP built into it for its own use... There's no reason to worry about installing Shutter Encoder (or HAP) on your machine! If you use it to translate the files to HAP, they will work in Isadora even if you haven't installed the Codec on the University machine. You just won't be able to play those files in any other software. As he mentions, PhotoJPEG will also work, and it is probably already installed on both machines and AE should see it. I didn't mention it because it very old. HAP is modern technology.

Cheers,

Hugh