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    Isadora v2.5 - Final Candidate (v2.4.5b09) is available

    Troubleshooting and Bug Reports
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    • crystalhorizon
      crystalhorizon Beta Platinum last edited by

      Love the new graphics

      Alexander Nantschev | http://www.crystalhorizon.at | located in Vienna Austria

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      • keftaparty
        keftaparty last edited by

        Hi,

        @mark
        I'm getting 2.4.5b04 when using your link. Not 2.4.5b09 .
        Any idea ?
        Thanks
        Mehdi

        ...
        Mehdi Toutain-Lopez
        www.toutain-lopez.com

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        • mark_m
          mark_m last edited by

          @keftaparty

          Hi Mehdi

          I had that... and then refreshed my browser, which then gave me the correct description and links.

          HTH

          Mark

          Intel NUC8i7HVK Hades Canyon VR Gaming NUC, i7-8809G w/ Radeon RX Vega M GH 4GB Graphics, 32GB RAM, 2 x NVMe SSD
          Gigabyte Aero 15 OLED XD. Intel Core i7-11800H, NVidia RTX3070, 32GB RAM 2 x NVMe SSD
          PC Specialist Desktop: i9-14900K, RTX4070Ti, 64GB RAM, Win11Pro
          www.natalieinsideout.com

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          • Skulpture
            Skulpture Izzy Guru last edited by

            Yes please refresh your page, then it should show correctly. I have just tested this now and it works.  5d504f-screen-shot-2016-09-14-at-11.26.13.png

            Graham Thorne | www.grahamthorne.co.uk
            RIG 1: Custom-built PC: Windows 11. Ryzen 7 7700X, RTX3080, 32G DDR5 RAM. 2 x m.2.
            RIG 2: Laptop Dell G15: Windows 11, Intel i9 12th Gen. RTX3070ti, 16G RAM (DDR5), 2 x NVME M.2 SSD.
            RIG 3: Apple Laptop: rMBP i7, 8gig RAM 256 SSD, HD, OS X 10.12.12

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            • bonemap
              bonemap Izzy Guru last edited by

              Hi,

              I have generated a patch from scratch in 245b09. However, the Force Stage Preview most often crashes the application.

              cheers
              bonemap

              http://bonemap.com | Australia
              Izzy STD 4.2 | USB 3.6 | + Beta
              MBP 16” 2019 2.4 GHz Intel i9 64GB AMD Radeon Pro 5500 8 GB 4TB SSD | 14.5 Sonoma
              Mac Studio 2023 M2 Ultra 128GB | OSX 15.3 Sequoia
              A range of deployable older Macs

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              • bonemap
                bonemap Izzy Guru last edited by

                http://bonemap.com | Australia
                Izzy STD 4.2 | USB 3.6 | + Beta
                MBP 16” 2019 2.4 GHz Intel i9 64GB AMD Radeon Pro 5500 8 GB 4TB SSD | 14.5 Sonoma
                Mac Studio 2023 M2 Ultra 128GB | OSX 15.3 Sequoia
                A range of deployable older Macs

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                • bonemap
                  bonemap Izzy Guru last edited by

                  Hi,

                  Attached is the patch that crashes the application when attempting Force Stage Preview. It could be how I have my system configured but just in case the patch files are here for reference.
                  regards
                  bonemap

                  73913f-bonemap_videocapturegrid_crash.zip

                  http://bonemap.com | Australia
                  Izzy STD 4.2 | USB 3.6 | + Beta
                  MBP 16” 2019 2.4 GHz Intel i9 64GB AMD Radeon Pro 5500 8 GB 4TB SSD | 14.5 Sonoma
                  Mac Studio 2023 M2 Ultra 128GB | OSX 15.3 Sequoia
                  A range of deployable older Macs

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                  • mark
                    mark last edited by

                    Dear @bonemap,

                    I used the built in web-cam on my Mac Pro, started the capture process, and repeatedly did Force Stage Preview with no problems.
                    What is your camera source? Also the built in web cam? 
                    The crash report you sent shows the crash is coming from the 3D Projector, which is rendering to the Virtual Stage.
                    @mc_monte and @DusX can you please try this on your Mac OS systems to see if you get a crash also?
                    Best Wishes,
                    Mark

                    Media Artist & Creator of Isadora
                    Macintosh SE-30, 32 Mb RAM, MacOS 7.6, Dual Floppy Drives

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                    • bonemap
                      bonemap Izzy Guru last edited by

                      @mark, Yes, the built in MBP webcam. Cheers Bonemap

                      http://bonemap.com | Australia
                      Izzy STD 4.2 | USB 3.6 | + Beta
                      MBP 16” 2019 2.4 GHz Intel i9 64GB AMD Radeon Pro 5500 8 GB 4TB SSD | 14.5 Sonoma
                      Mac Studio 2023 M2 Ultra 128GB | OSX 15.3 Sequoia
                      A range of deployable older Macs

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                      • crystalhorizon
                        crystalhorizon Beta Platinum last edited by

                        @mark and @bonemap I tried it and have no crash

                        running Isadora 2.4.5b9

                        Alexander Nantschev | http://www.crystalhorizon.at | located in Vienna Austria

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                        • Michel
                          Michel Izzy Guru last edited by

                          @bonemap

                          We could re-create the crash, Mark is working on it.
                          Best Michel

                          Michel Weber | www.filmprojekt.ch | rMBP (2019) i9, 16gig, AMD 5500M 8 GB, OS X 10.15 | located in Winterthur Switzerland.

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                          • Skulpture
                            Skulpture Izzy Guru last edited by

                            Indeed - we all worked on it this morning. :)

                            I managed to re-create it too.

                            Graham Thorne | www.grahamthorne.co.uk
                            RIG 1: Custom-built PC: Windows 11. Ryzen 7 7700X, RTX3080, 32G DDR5 RAM. 2 x m.2.
                            RIG 2: Laptop Dell G15: Windows 11, Intel i9 12th Gen. RTX3070ti, 16G RAM (DDR5), 2 x NVME M.2 SSD.
                            RIG 3: Apple Laptop: rMBP i7, 8gig RAM 256 SSD, HD, OS X 10.12.12

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                            • jhoepffner
                              jhoepffner last edited by

                              I have a big crash this morning but after research I found the culprit and the way to get around.

                              A patch last saved with 2.2.2 crashed all the more recent apps (mainly 2.4.5b9, but also the apps between), after many test, I found that the title of a stage, activated when entering the first stage, had a title with french accent: "lumières", when I changed it to no accent word: "light", all worked perfectly.
                              perhaps a side effect of the UTF8 implementation? Or another sign of globish empire?
                              Glad it's working now.
                              Jacques

                              Jacques Hoepffner http://hoepffner.info
                              GigaByte 550b / Ryzen 7 3800X / Ram 64 Go / RTX 3090 24 Go / SSD 2 To / raid0 32 To
                              MBP 13' i5 2.6 Ghz 16 Go / Intel Iris / macOs 10.11.6 / izzy 2.6.1 + 3.0.3b2
                              MBP 15' i7 2.6 Ghz 16 Go / GTX 650M 1Go/ MacOs10.13.3 / Izzy 2.6.1
                              MSI GS65 i7 3.6 Ghz 32 Go / GTX 1070 8 Go / Windows 10 / Izzy 3.0.3b2

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                              • jhoepffner
                                jhoepffner last edited by

                                Hello,

                                I continue trying to debug 2.4.5b9, now it's the controls who provoke the crash.
                                If I save in 2.2.2 without controls, it works. If I recreate it (8 sliders, 16 edit text, 24 buttons), when I exit the edit mode, it crashes.
                                There is no accent, only pure ASCII letters. I try to know where is the problem, not successfully at the moment.
                                One think very annoying when you crash is when you restart, the app try to relaunch the faulty patch and boom! it recrashes. The only way is to trash the izzy preferences, as to have an empty patch, not the crashing one.

                                Jacques Hoepffner http://hoepffner.info
                                GigaByte 550b / Ryzen 7 3800X / Ram 64 Go / RTX 3090 24 Go / SSD 2 To / raid0 32 To
                                MBP 13' i5 2.6 Ghz 16 Go / Intel Iris / macOs 10.11.6 / izzy 2.6.1 + 3.0.3b2
                                MBP 15' i7 2.6 Ghz 16 Go / GTX 650M 1Go/ MacOs10.13.3 / Izzy 2.6.1
                                MSI GS65 i7 3.6 Ghz 32 Go / GTX 1070 8 Go / Windows 10 / Izzy 3.0.3b2

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                                • jhoepffner
                                  jhoepffner last edited by

                                  Even trashing the preferences, it try to relaunch the faulty patch and recreates again…

                                  Jacques Hoepffner http://hoepffner.info
                                  GigaByte 550b / Ryzen 7 3800X / Ram 64 Go / RTX 3090 24 Go / SSD 2 To / raid0 32 To
                                  MBP 13' i5 2.6 Ghz 16 Go / Intel Iris / macOs 10.11.6 / izzy 2.6.1 + 3.0.3b2
                                  MBP 15' i7 2.6 Ghz 16 Go / GTX 650M 1Go/ MacOs10.13.3 / Izzy 2.6.1
                                  MSI GS65 i7 3.6 Ghz 32 Go / GTX 1070 8 Go / Windows 10 / Izzy 3.0.3b2

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                                  • jhoepffner
                                    jhoepffner last edited by

                                    The only way to restart Isadora is to trash the faulty patch…

                                    Jacques Hoepffner http://hoepffner.info
                                    GigaByte 550b / Ryzen 7 3800X / Ram 64 Go / RTX 3090 24 Go / SSD 2 To / raid0 32 To
                                    MBP 13' i5 2.6 Ghz 16 Go / Intel Iris / macOs 10.11.6 / izzy 2.6.1 + 3.0.3b2
                                    MBP 15' i7 2.6 Ghz 16 Go / GTX 650M 1Go/ MacOs10.13.3 / Izzy 2.6.1
                                    MSI GS65 i7 3.6 Ghz 32 Go / GTX 1070 8 Go / Windows 10 / Izzy 3.0.3b2

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                                    • jhoepffner
                                      jhoepffner last edited by

                                      Please forgive me for the monologue!

                                      That was working in 2.2.2 but since 2.2.3 (UTF8 in Javascript), no
                                      Finally, all is due to the bloody french accents since the UTF8 implementation.
                                      – first it doesn't accept stage name with accents – crash
                                      – second it doesn't accept to feed Edit text from Trigger Text actor with accent – crash
                                      – third it doesn't accept text with accent in Radio Button – first only the lines without accent appear, then it crashes.
                                      I try to suppress all the accent in my patch and I say you if it works properly.
                                      Jacques

                                      Jacques Hoepffner http://hoepffner.info
                                      GigaByte 550b / Ryzen 7 3800X / Ram 64 Go / RTX 3090 24 Go / SSD 2 To / raid0 32 To
                                      MBP 13' i5 2.6 Ghz 16 Go / Intel Iris / macOs 10.11.6 / izzy 2.6.1 + 3.0.3b2
                                      MBP 15' i7 2.6 Ghz 16 Go / GTX 650M 1Go/ MacOs10.13.3 / Izzy 2.6.1
                                      MSI GS65 i7 3.6 Ghz 32 Go / GTX 1070 8 Go / Windows 10 / Izzy 3.0.3b2

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                                      • crystalhorizon
                                        crystalhorizon Beta Platinum last edited by

                                        @mark @bonemap I was also able to recreate the crash now: had to wait till about 15 vides where triggered and the force stage preview...

                                        Alexander Nantschev | http://www.crystalhorizon.at | located in Vienna Austria

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                                        • jhoepffner
                                          jhoepffner last edited by

                                          finally, without accents, all is working properly

                                          Jacques

                                          Jacques Hoepffner http://hoepffner.info
                                          GigaByte 550b / Ryzen 7 3800X / Ram 64 Go / RTX 3090 24 Go / SSD 2 To / raid0 32 To
                                          MBP 13' i5 2.6 Ghz 16 Go / Intel Iris / macOs 10.11.6 / izzy 2.6.1 + 3.0.3b2
                                          MBP 15' i7 2.6 Ghz 16 Go / GTX 650M 1Go/ MacOs10.13.3 / Izzy 2.6.1
                                          MSI GS65 i7 3.6 Ghz 32 Go / GTX 1070 8 Go / Windows 10 / Izzy 3.0.3b2

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                                          • DusX
                                            DusX Tech Staff last edited by

                                            @jhoepffner

                                            can you please enter a bug report outlining the elements that are not working with utf8 text.
                                            Once in the system, I can confirm the issues, and move them towards a fix.
                                            thank you for the great feedback.

                                            Troikatronix Technical Support

                                            • New Support Ticket Link: https://support.troikatronix.com/support/tickets/new
                                            • My Add-ons: https://troikatronix.com/add-ons/?u=dusx
                                            • Profession Services: https://support.troikatronix.com/support/solutions/articles/13000109444-professional-services

                                            Running: Win 11 64bit, i7, M.2 PCIe SSD's, 32gb DDR4, nVidia GTX 4070 | located in Ontario Canada.

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