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    Isadora v2.5 - Final Candidate (v2.4.5b09) is available

    Troubleshooting and Bug Reports
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    • keftaparty
      keftaparty last edited by

      Hi,

      @mark
      I'm getting 2.4.5b04 when using your link. Not 2.4.5b09 .
      Any idea ?
      Thanks
      Mehdi

      ...
      Mehdi Toutain-Lopez
      www.toutain-lopez.com

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      • mark_m
        mark_m last edited by

        @keftaparty

        Hi Mehdi

        I had that... and then refreshed my browser, which then gave me the correct description and links.

        HTH

        Mark

        Intel NUC8i7HVK Hades Canyon VR Gaming NUC, i7-8809G w/ Radeon RX Vega M GH 4GB Graphics, 32GB RAM, 2 x NVMe SSD
        Gigabyte Aero 15 OLED XD. Intel Core i7-11800H, NVidia RTX3070, 32GB RAM 2 x NVMe SSD
        PC Specialist Desktop: i9-14900K, RTX4070Ti, 64GB RAM, Win11Pro
        www.natalieinsideout.com

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        • Skulpture
          Skulpture Izzy Guru last edited by

          Yes please refresh your page, then it should show correctly. I have just tested this now and it works.  5d504f-screen-shot-2016-09-14-at-11.26.13.png

          Graham Thorne | www.grahamthorne.co.uk
          RIG 1: Custom-built PC: Windows 11. Ryzen 7 7700X, RTX3080, 32G DDR5 RAM. 2 x m.2.
          RIG 2: Laptop Dell G15: Windows 11, Intel i9 12th Gen. RTX3070ti, 16G RAM (DDR5), 2 x NVME M.2 SSD.
          RIG 3: Apple Laptop: rMBP i7, 8gig RAM 256 SSD, HD, OS X 10.12.12

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          • bonemap
            bonemap Izzy Guru last edited by

            Hi,

            I have generated a patch from scratch in 245b09. However, the Force Stage Preview most often crashes the application.

            cheers
            bonemap

            http://bonemap.com | Australia
            Izzy STD 4.2 | USB 3.6 | + Beta
            MBP 16” 2019 2.4 GHz Intel i9 64GB AMD Radeon Pro 5500 8 GB 4TB SSD | 14.5 Sonoma
            Mac Studio 2023 M2 Ultra 128GB | OSX 15.3 Sequoia
            A range of deployable older Macs

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            • bonemap
              bonemap Izzy Guru last edited by

              http://bonemap.com | Australia
              Izzy STD 4.2 | USB 3.6 | + Beta
              MBP 16” 2019 2.4 GHz Intel i9 64GB AMD Radeon Pro 5500 8 GB 4TB SSD | 14.5 Sonoma
              Mac Studio 2023 M2 Ultra 128GB | OSX 15.3 Sequoia
              A range of deployable older Macs

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              • bonemap
                bonemap Izzy Guru last edited by

                Hi,

                Attached is the patch that crashes the application when attempting Force Stage Preview. It could be how I have my system configured but just in case the patch files are here for reference.
                regards
                bonemap

                73913f-bonemap_videocapturegrid_crash.zip

                http://bonemap.com | Australia
                Izzy STD 4.2 | USB 3.6 | + Beta
                MBP 16” 2019 2.4 GHz Intel i9 64GB AMD Radeon Pro 5500 8 GB 4TB SSD | 14.5 Sonoma
                Mac Studio 2023 M2 Ultra 128GB | OSX 15.3 Sequoia
                A range of deployable older Macs

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                • mark
                  mark last edited by

                  Dear @bonemap,

                  I used the built in web-cam on my Mac Pro, started the capture process, and repeatedly did Force Stage Preview with no problems.
                  What is your camera source? Also the built in web cam? 
                  The crash report you sent shows the crash is coming from the 3D Projector, which is rendering to the Virtual Stage.
                  @mc_monte and @DusX can you please try this on your Mac OS systems to see if you get a crash also?
                  Best Wishes,
                  Mark

                  Media Artist & Creator of Isadora
                  Macintosh SE-30, 32 Mb RAM, MacOS 7.6, Dual Floppy Drives

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                  • bonemap
                    bonemap Izzy Guru last edited by

                    @mark, Yes, the built in MBP webcam. Cheers Bonemap

                    http://bonemap.com | Australia
                    Izzy STD 4.2 | USB 3.6 | + Beta
                    MBP 16” 2019 2.4 GHz Intel i9 64GB AMD Radeon Pro 5500 8 GB 4TB SSD | 14.5 Sonoma
                    Mac Studio 2023 M2 Ultra 128GB | OSX 15.3 Sequoia
                    A range of deployable older Macs

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                    • crystalhorizon
                      crystalhorizon Beta Platinum last edited by

                      @mark and @bonemap I tried it and have no crash

                      running Isadora 2.4.5b9

                      Alexander Nantschev | http://www.crystalhorizon.at | located in Vienna Austria

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                      • Michel
                        Michel Izzy Guru last edited by

                        @bonemap

                        We could re-create the crash, Mark is working on it.
                        Best Michel

                        Michel Weber | www.filmprojekt.ch | rMBP (2019) i9, 16gig, AMD 5500M 8 GB, OS X 10.15 | located in Winterthur Switzerland.

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                        • Skulpture
                          Skulpture Izzy Guru last edited by

                          Indeed - we all worked on it this morning. :)

                          I managed to re-create it too.

                          Graham Thorne | www.grahamthorne.co.uk
                          RIG 1: Custom-built PC: Windows 11. Ryzen 7 7700X, RTX3080, 32G DDR5 RAM. 2 x m.2.
                          RIG 2: Laptop Dell G15: Windows 11, Intel i9 12th Gen. RTX3070ti, 16G RAM (DDR5), 2 x NVME M.2 SSD.
                          RIG 3: Apple Laptop: rMBP i7, 8gig RAM 256 SSD, HD, OS X 10.12.12

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                          • jhoepffner
                            jhoepffner last edited by

                            I have a big crash this morning but after research I found the culprit and the way to get around.

                            A patch last saved with 2.2.2 crashed all the more recent apps (mainly 2.4.5b9, but also the apps between), after many test, I found that the title of a stage, activated when entering the first stage, had a title with french accent: "lumières", when I changed it to no accent word: "light", all worked perfectly.
                            perhaps a side effect of the UTF8 implementation? Or another sign of globish empire?
                            Glad it's working now.
                            Jacques

                            Jacques Hoepffner http://hoepffner.info
                            GigaByte 550b / Ryzen 7 3800X / Ram 64 Go / RTX 3090 24 Go / SSD 2 To / raid0 32 To
                            MBP 13' i5 2.6 Ghz 16 Go / Intel Iris / macOs 10.11.6 / izzy 2.6.1 + 3.0.3b2
                            MBP 15' i7 2.6 Ghz 16 Go / GTX 650M 1Go/ MacOs10.13.3 / Izzy 2.6.1
                            MSI GS65 i7 3.6 Ghz 32 Go / GTX 1070 8 Go / Windows 10 / Izzy 3.0.3b2

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                            • jhoepffner
                              jhoepffner last edited by

                              Hello,

                              I continue trying to debug 2.4.5b9, now it's the controls who provoke the crash.
                              If I save in 2.2.2 without controls, it works. If I recreate it (8 sliders, 16 edit text, 24 buttons), when I exit the edit mode, it crashes.
                              There is no accent, only pure ASCII letters. I try to know where is the problem, not successfully at the moment.
                              One think very annoying when you crash is when you restart, the app try to relaunch the faulty patch and boom! it recrashes. The only way is to trash the izzy preferences, as to have an empty patch, not the crashing one.

                              Jacques Hoepffner http://hoepffner.info
                              GigaByte 550b / Ryzen 7 3800X / Ram 64 Go / RTX 3090 24 Go / SSD 2 To / raid0 32 To
                              MBP 13' i5 2.6 Ghz 16 Go / Intel Iris / macOs 10.11.6 / izzy 2.6.1 + 3.0.3b2
                              MBP 15' i7 2.6 Ghz 16 Go / GTX 650M 1Go/ MacOs10.13.3 / Izzy 2.6.1
                              MSI GS65 i7 3.6 Ghz 32 Go / GTX 1070 8 Go / Windows 10 / Izzy 3.0.3b2

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                              • jhoepffner
                                jhoepffner last edited by

                                Even trashing the preferences, it try to relaunch the faulty patch and recreates again…

                                Jacques Hoepffner http://hoepffner.info
                                GigaByte 550b / Ryzen 7 3800X / Ram 64 Go / RTX 3090 24 Go / SSD 2 To / raid0 32 To
                                MBP 13' i5 2.6 Ghz 16 Go / Intel Iris / macOs 10.11.6 / izzy 2.6.1 + 3.0.3b2
                                MBP 15' i7 2.6 Ghz 16 Go / GTX 650M 1Go/ MacOs10.13.3 / Izzy 2.6.1
                                MSI GS65 i7 3.6 Ghz 32 Go / GTX 1070 8 Go / Windows 10 / Izzy 3.0.3b2

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                                • jhoepffner
                                  jhoepffner last edited by

                                  The only way to restart Isadora is to trash the faulty patch…

                                  Jacques Hoepffner http://hoepffner.info
                                  GigaByte 550b / Ryzen 7 3800X / Ram 64 Go / RTX 3090 24 Go / SSD 2 To / raid0 32 To
                                  MBP 13' i5 2.6 Ghz 16 Go / Intel Iris / macOs 10.11.6 / izzy 2.6.1 + 3.0.3b2
                                  MBP 15' i7 2.6 Ghz 16 Go / GTX 650M 1Go/ MacOs10.13.3 / Izzy 2.6.1
                                  MSI GS65 i7 3.6 Ghz 32 Go / GTX 1070 8 Go / Windows 10 / Izzy 3.0.3b2

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                                  • jhoepffner
                                    jhoepffner last edited by

                                    Please forgive me for the monologue!

                                    That was working in 2.2.2 but since 2.2.3 (UTF8 in Javascript), no
                                    Finally, all is due to the bloody french accents since the UTF8 implementation.
                                    – first it doesn't accept stage name with accents – crash
                                    – second it doesn't accept to feed Edit text from Trigger Text actor with accent – crash
                                    – third it doesn't accept text with accent in Radio Button – first only the lines without accent appear, then it crashes.
                                    I try to suppress all the accent in my patch and I say you if it works properly.
                                    Jacques

                                    Jacques Hoepffner http://hoepffner.info
                                    GigaByte 550b / Ryzen 7 3800X / Ram 64 Go / RTX 3090 24 Go / SSD 2 To / raid0 32 To
                                    MBP 13' i5 2.6 Ghz 16 Go / Intel Iris / macOs 10.11.6 / izzy 2.6.1 + 3.0.3b2
                                    MBP 15' i7 2.6 Ghz 16 Go / GTX 650M 1Go/ MacOs10.13.3 / Izzy 2.6.1
                                    MSI GS65 i7 3.6 Ghz 32 Go / GTX 1070 8 Go / Windows 10 / Izzy 3.0.3b2

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                                    • crystalhorizon
                                      crystalhorizon Beta Platinum last edited by

                                      @mark @bonemap I was also able to recreate the crash now: had to wait till about 15 vides where triggered and the force stage preview...

                                      Alexander Nantschev | http://www.crystalhorizon.at | located in Vienna Austria

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                                      • jhoepffner
                                        jhoepffner last edited by

                                        finally, without accents, all is working properly

                                        Jacques

                                        Jacques Hoepffner http://hoepffner.info
                                        GigaByte 550b / Ryzen 7 3800X / Ram 64 Go / RTX 3090 24 Go / SSD 2 To / raid0 32 To
                                        MBP 13' i5 2.6 Ghz 16 Go / Intel Iris / macOs 10.11.6 / izzy 2.6.1 + 3.0.3b2
                                        MBP 15' i7 2.6 Ghz 16 Go / GTX 650M 1Go/ MacOs10.13.3 / Izzy 2.6.1
                                        MSI GS65 i7 3.6 Ghz 32 Go / GTX 1070 8 Go / Windows 10 / Izzy 3.0.3b2

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                                        • DusX
                                          DusX Tech Staff last edited by

                                          @jhoepffner

                                          can you please enter a bug report outlining the elements that are not working with utf8 text.
                                          Once in the system, I can confirm the issues, and move them towards a fix.
                                          thank you for the great feedback.

                                          Troikatronix Technical Support

                                          • New Support Ticket Link: https://support.troikatronix.com/support/tickets/new
                                          • My Add-ons: https://troikatronix.com/add-ons/?u=dusx
                                          • Profession Services: https://support.troikatronix.com/support/solutions/articles/13000109444-professional-services

                                          Running: Win 11 64bit, i7, M.2 PCIe SSD's, 32gb DDR4, nVidia GTX 4070 | located in Ontario Canada.

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                                          • jhoepffner
                                            jhoepffner last edited by

                                            @DusX

                                            I entered two bug automatically after the crashes with some log, do you think it's not suffisant?
                                            I can also send you the patch with the accents who provoke the crashes.
                                            All the best,
                                            Jacques

                                            Jacques Hoepffner http://hoepffner.info
                                            GigaByte 550b / Ryzen 7 3800X / Ram 64 Go / RTX 3090 24 Go / SSD 2 To / raid0 32 To
                                            MBP 13' i5 2.6 Ghz 16 Go / Intel Iris / macOs 10.11.6 / izzy 2.6.1 + 3.0.3b2
                                            MBP 15' i7 2.6 Ghz 16 Go / GTX 650M 1Go/ MacOs10.13.3 / Izzy 2.6.1
                                            MSI GS65 i7 3.6 Ghz 32 Go / GTX 1070 8 Go / Windows 10 / Izzy 3.0.3b2

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