• Products
    • Isadora
    • Get It
    • ADD-ONS
    • IzzyCast
    • Get It
  • Forum
  • Help
  • Werkstatt
  • Newsletter
  • Impressum
  • Dsgvo
  • Press
  • Isadora
  • Get It
  • ADD-ONS
  • IzzyCast
  • Get It
  • Press
  • Dsgvo
  • Impressum

Navigation

    • Register
    • Login
    • Search
    • Categories
    • Recent
    • Popular
    • Tags
    1. Home
    2. Categories
    3. Troubleshooting and Bug Reports
    Log in to post
    • Newest to Oldest
    • Oldest to Newest
    • Most Posts
    • Most Votes
    • E

      DMX doesn't work every time
      • Eva

      3
      0
      Votes
      3
      Posts
      552
      Views

      E

      Light problems Kandidatkoncert

      Here is the file:)

    • K

      Guru Session #17: Motion Tracking with Eyes++
      • Konrad

      8
      0
      Votes
      8
      Posts
      1337
      Views

      K

      @konrad It must be the file "izzy-gradation.png". I can import other images.

    • E

      [TICKET CREATED] Capture stage to Movie video flickering issue
      • Elena

      3
      0
      Votes
      3
      Posts
      621
      Views

      E

      @dusx

      OK, I will do so. 

      Thanks

    • B

      [ANSWERED] Multiple Geometry Using the same display
      edgeblending • • britt

      31
      0
      Votes
      31
      Posts
      23226
      Views

      Woland

      @danzltessio said:

      I want to have 2 stages with different geometries on the same display.

       Another option is to use Virtual Stages for the different geometries and then use a Get Stage Image actor to decide which geometry to send to the display. 

      FILE DOWNLOAD ---> stage-setup-using-virtual-stages-for-multiple-geometries-2024-11-18-4.0.2.izz

    • E

      [ANSWERED] Video in Ptz Image Control actor not moving Instalink 360 camera after working previously
      • Eva

      12
      0
      Votes
      12
      Posts
      2256
      Views

      Armando

      @gaspar Have you tried with the usb insta 360 cable ? If it is a cable length problem, as you say it might be, your camera should work. I somehow doubt it but troubleshooting is not about faith, it is abut testing every step.

    • T

      [ANSWERED] Videos only play to 85%
      • TEGruber

      3
      0
      Votes
      3
      Posts
      626
      Views

      Woland

      @tegruber

      Hello, welcome to the forum.

      Please take a moment to add your hardware and Isadora version to your signature line as per this post, as it helps us with troubleshooting: https://community.troikatronix.com/topic/6764/everyone-read-add-your-operating-system-and-hardware-to-your-signature-lineTry switching the Movie Player actor's 'optimize' input to 'interaction' and see if that makes any difference.Try re-exporting (not converting) one of the original files as hap.mov, hap.avi, and h264.mp4 and see if any of those work.Here's a potential workaround (assuming you don't need the video files to play audio too):File Download: movie-playback-to-end-workaround-2024-12-03-4.0.2.izz

    • Mr_J

      [USER ACTOR/LOGGED] Tap Tempo Lower Limit
      • Mr_J

      4
      0
      Votes
      4
      Posts
      986
      Views

      Mr_J

      Thanks Woland and Mark for speedy clarification and resolution

      Love the supportive Izzy community

      Rgds, Mr J

    • W

      Usage Statistic Popup at each boot of isadora
      • webmammuth

      4
      0
      Votes
      4
      Posts
      783
      Views

      Woland

      @webmammuth

      Please take a moment to fill out your signature as outlined in this post. Knowing your Isadora version, computer specs, and OS is very helpful when troubleshooting.Does accessing the dialog via this menu option and making a selection result in different behavior for you?This issue is very unusual. The most likely thing I can think of that might cause this is that somehow the directory where the file is stored (the same place as Isadora Preferences) is somehow extra-protected on your computer, if the security settings on your computer prohibit applications from creating .plist files without being given explicit write permissions, or if the "Preferences" folder somehow has a different name or file path then Isadora is expecting (or maybe contains non-ASCII characters in the file path that Isadora can't handle for some reason). On a personal computer, this would be very usual, but it's more likely if you're using a computer that belongs to a company or educational institution since they often have increased security, reduced permissions, and/or are re-imaged regularly. Any of these would result in Isadora being unable to record your choice into the proper file and therefore every time you launch Isadora it would check if the file exists, not find it, think it has never asked you before, and show you the dialog again. It could also happen if your computer gets re-imaged regularly (thus wiping the file) or if you're running Isadora in a virtual machine that doesn't save new files, (perhaps for cybersecurity purposes). All of the options I've mentioned in this paragraph would mean you have a highly unusual setup (which most people wouldn't use because it would be very impractical for this kind of work). TLDR: Isadora could behave like this, (asking over and over even after you make a selection), if the file that records your choice is getting repeatedly wiped, isn't allowed to be created, or can't be found by Isadora.

      Best wishes,

      Woland

    • mark_m

      [ANSWERED] Auto update?
      • mark_m

      2
      0
      Votes
      2
      Posts
      436
      Views

      Woland

      @mark_m

      Not a bug. The online file that Isadora checks against to see if it's up to date intentionally hasn't been updated yet because we generally let the release sit for a little bit before changing the file which will notify everyone on launch when a new version is available.

    • mark_m

      [SOLVED] Joystick Control / Video In PTZ Image Control Actor / OBSBot Tiny 4K
      • mark_m

      8
      0
      Votes
      8
      Posts
      1146
      Views

      Armando

      @mark_m Got it !

    • T

      [ANSWERED] Bottom scene information line
      • Tr742

      2
      0
      Votes
      2
      Posts
      325
      Views

      Woland

      @tr742

      Please take a look at my answer to this post. I think you may be experiencing the same problem: https://community.troikatronix.com/topic/9126/answered-urgent-help-needed-can-t-add-more-than-290-scenes/4

    • C

      [ANSWERED] Urgent Help needed Can't add more than 290 scenes
      • Chris122

      6
      0
      Votes
      6
      Posts
      1233
      Views

      Woland

      @tr742

      Personally, I'd always go the route of shortening my Scene Names and squishing my Scenes thinner rather than splitting the show between separate files.

    • andielloyd

      Live Capture flickering/flashing
      live capture live camera live feed • • andielloyd

      8
      0
      Votes
      8
      Posts
      1213
      Views

      DusX

      @andielloyd said:

      It is a cable that has an option for a power boost

       Definitely try a power boost, and if that isn't available/working, try adding a small powered usb hub to the end of the 30ft cable and plug the camera into that (it will provide the power needed), that generally works.

    • R

      Movie player stops looping intermittently
      movie player frozen bug report • • Reload2024

      9
      0
      Votes
      9
      Posts
      1238
      Views

      R

      @dusx With the videos all the settings are default I'm just enabling looping and turning the sound down to nothing.  I'm not sure offhand what Isadora subversion I'm using but I'll check when I'm at work tomorrow and upgrade if necessary and if it happens again I'll let you know.

    • M

      ​[SOLVED, MEDIA FORMAT ISSUE] can't modify any scene wo overwriting all other
      • markelinus

      20
      0
      Votes
      20
      Posts
      1893
      Views

      Woland

      @mark_m said:

       What's the bug? That Isadora doesn't like H265?

      Yes, or that it doesn't like something else specifically about these particular h265.mp4 video files (though h265 is most likely the source of the issue in my opinion). Either way, I now have media and clear repro steps to cause the problem, which made it easy for me to log this issue.

    • D

      Qlab and Isadora
      qlab • • DG22

      4
      0
      Votes
      4
      Posts
      550
      Views

      Woland

      @DG22 

      If you post the patch I can analyze it and probably tell you why it's happening.  

    • JJHP3

      [FIXED IN 4.0.9] Connecting Control IDs to Actors by dragging opens Property Inspector
      • JJHP3

      6
      0
      Votes
      6
      Posts
      1225
      Views

      JJHP3

      @woland GREAT! thanks - John

    • D

      Blackmagic UltraStudio Recorder 3G showing a pixelated capture
      • d8bit

      19
      0
      Votes
      19
      Posts
      2599
      Views

      D

      I've been trying everything I can think of, changing every option/configuration, software/hardware, etc., without any luck. I hope someone can find some solution to this issue. For now, I only have two solutions: use another video capture card brand with Isadora, or use Blackmagic with another software.

    • P

      [ANSWERED] Skeleton Decoder doesn't list Joints in Izzy 4
      • princeCarlosthe5

      2
      0
      Votes
      2
      Posts
      430
      Views

      Woland

      @princecarlosthe5

      The Rokoko Studio Live Watcher actor and the OpenNI Tracker actor have different joint lists so we moved them to those two actors. (I swear I put a task to add to the Skeleton Decoder's 'point sel' help text to check those actors for their joint lists, but I guess that slipped through the cracks. I'll go re-add it.)

      The joint list for the OpenNI Tracker can be seen by just mousing over it, as one used to with the Skeleton Decoder, but the joint list for the Rokoko Studio Live Watcher actor was a bit too long to comfortably display inside the program so for that one you'll need to right-click the actor and choose "Show Actor Help In Browser" at the top of the contextual menu to see the additional actor help with the joint list included.

    • E

      Isadora Not Projecting Properly After Upgrade
      • ewan_fp

      13
      0
      Votes
      13
      Posts
      2387
      Views

      E

      @dusx No, but I will do that, thank you.