@tr742

It would be very helpful if you could supply us with your current system specifications.
If you look at my forum signature you will see that I breakdown the specifications of my system. This is a common and convenient way of providing this information to forum users.

Are you on Windows or Mac?
What make/model system are you running?

Often things can be a little different on a laptop compared to a desktop system. Also, it would be helpful to know what types of displays you have connected.

@dusx

thank you for answering here. Interestingly today the issue disappeared right after starting the machine the first time. I had this situation quite some times, even restarting not helping, but suddenly just disapearing.

Will keep you updated, if it starts again.

Thank you,
Dill

@dusx

Thank you!!  Just tested and it worked with HAP in a .MOV wrapper.  Will test with HapAlpha as well.  I swear I tried this solution, but I tried so many different combinations that at this point who knows.

Thank you so much for your help!

EDIT: For anyone coming here from a future search, I did indeed test with HapAlpha and it worked as well.

@bonemap Yes, I have have no problem too on my M1max natively or on rosetta

@juriaan

This was it! I have a dedicated network for the show. However, I was in my studio and the mobile was trying to connect to the networks. I solved it by switching off the automatically connect to the network. 

Thanks a lot for your comments!

@barneybroomer

I did some more testing, and I was able to successfully open IzzyMap in this way when it is 3 User Actor levels in, but only sometimes.
@Woland reported to me today that they were unable to reproduce the issue when doing a quick test.
I have LOGGED the issue, I am sure it will be prioritized for a future release, but I don't think I can offer any workaround or fix at this time.

What type of calibration are you having to do?
I've created tools for calibration in the past that used the Control Panel to make adjustments and would read the settings in from a Text file on startup. Perhaps there is some solution to the problem that doesn't require opening Izzymap from within User Actors.

@tupu

I'm not sure that I understand what you mean: 

When you say "random" do you mean that the problem only happens sometimes?

Does the video play in Windows?

You suggest that it shows in stage preview but not on your projector?

Does the projector work? Does it receive video from other software or the OS? Is the projector "extended"?

Have you consulted the help section, especially these:
Isadora 101 - Tutorial 3b: How to Set up Windows 10 for Video Output : TroikaTronix
Isadora 101 - Tutorial 16: Ten Best Practices : TroikaTronix
Performance Optimization : TroikaTronix
Best Practices : TroikaTronix

If none of these work, you should submit a support ticket.

Posting a screen shot of your patch would also help people see what it is that you are doing...

Cheers,

Hugh

@gaspar said:

in the patch I'm currently working on, I can't activate the audio option through VIEW -> AUDIO, or CTRL+ALT+A. It simply does nothing.Former versions of the same patch (I use to keep older versions just in case I want to go back) allow it. I'm not sure what changes could have caused that.

What happened is that, at some point, you just dragged it really far down to get it out of your way instead of using the menu or keyboard shortcut to hide it. Isadora stores the size you manually assign to the views and by dragging it down all the way the "visible" size for it was manually set to a value that didn't let you see the audio view. Thus when you used the menu or keyboard shortcut to switch between showing and hiding it, when it was "shown", it would be at that tiny (non-visible) size and all that'd be visible is the little divider that lets you drag up and down to make it smaller and larger.

https://recordit.co/dIP9V6vWC4

I'll log this as a bug. We should detect when the size has be manually set to "0" and then override that value and set it back to the default the next time the view is hidden or shown via the menu or keyboard shortcut.

I have another idea. I saw you have loopback installed. Perhaps your "to ant" device is made with loopback and you can delete it inside loopback software.

best, Jean-François 

@mr_j @woland can't thank you enough for all your painstaking help with this and amending my set-up so I can create the visuals for the show Saturday!

It was a real please working with you and I feel very grateful for all the trouble you took - and giving me a step by step guide.

I am still puzzled why, for example, Orbbec don't have any custom software to operate their depth camera from a mac.

I will let you know how it all goes on Saturday and hope we can get by communicating between the two macs through their internet network.

All best wishes, David

@vidasonik

Could it be a case of Ableton not sharing the device? (I know this can occur with Asio in PCs).
It can get a little complex once you have a number of Multi-output and/or aggregate devices. 
A screenshot of your Audio MIDI setup would be helpful since I need to walk through the signal flow.

@woland Thanks for your reply and info 😀

@nic said:

it looks like there are still problems on the M2

 Yes, I can confirm that this is an issue. We do not yet know if we will be able to address this or not since it is related to the OpenNi drivers.
Moving to another tracking solution at this time is prudent.
Unfortunately, I am not aware of any IR reading webcams at this time. I have hacked them for this purpose in the past.

@kirschkematthias

Please open a support ticket using the link in my signature so that we can collect more information from you about this.

Best wishes,

Woland

@woland I think I've been sending the crash data, when invited to. I've now got the Netgear Nighthawk with cables and adaptors setup between the two macs but doesn't seem to connect? Are there settings I need to change in Isadora? Thanks, David

@bonemap Hi Russell I used to use Loopback but got into a bit of a mess as it seemed to play sound when I didn't want any! So I removed it to avoid complications. The Multi Output Device actually seems ok re latency when I have buffer set at 128 samples but it causes occasional digital distortion! I suppose I may try Loopback again. As you know I've been using your audio bloom effects which of course respond to frequency bands which I like. Thanks a s always for you expertise. Cheers, David

@juriaan Done as requested.