• Products
    • Isadora
    • Get It
    • ADD-ONS
    • IzzyCast
    • Get It
  • Forum
  • Help
  • Werkstatt
  • Newsletter
  • Impressum
  • Dsgvo
  • Press
  • Isadora
  • Get It
  • ADD-ONS
  • IzzyCast
  • Get It
  • Press
  • Dsgvo
  • Impressum

Navigation

    • Register
    • Login
    • Search
    • Categories
    • Recent
    • Popular
    • Tags
    1. Home
    2. Categories
    3. Troubleshooting and Bug Reports
    Log in to post
    • Newest to Oldest
    • Oldest to Newest
    • Most Posts
    • Most Votes
    • tomthebom

      [ANSWERED] Handytrouble or bug in mapping editor?​
      mapping input izzymap projector actor • • tomthebom

      9
      0
      Votes
      9
      Posts
      3204
      Views

      Woland

      On Mac you have these options:

    • P

      There is a error report when i close izz with this file every time.
      error isadora 3 crash • • ppp586

      2
      0
      Votes
      2
      Posts
      1084
      Views

      Woland

      Please file a support ticket using the link in my signature. 

    • H

      [ANSWERED] Is exporting videos with effects applied in Isadora possible?
      • Helen Keenan

      3
      0
      Votes
      3
      Posts
      1238
      Views

      Woland

      @helen-keenan

      I remember your name from an automatic report you sent to our ticket center yesterday and I just wanted to say that I could see from the report that you were using a very old version of Isadora 1 (which is no longer supported) on a computer running macOS 10.9.x (which is also no longer supported).

      If you would like to upgrade to Isadora 3, it is cross-platform (Mac and Windows), fully 64-bit, offers a number of new, exciting features, can be used with the new Online License Portal for easy license management, and is supported on Windows 10 and macOS 10.11.x (El Capitan) to macOS 10.14.x (Mojave).

      If you do not wish to upgrade to Isadora 3, we highly recommend that you at least update to the most recent version of Isadora 2, which can be found on the TroikaTronix legacy downloads page. Isadora 2 is runs on Windows 10 and macOS 10.10.x (Yosemite) to 10.13.x (High Sierra).

      If you would like to keep your current version of Isadora intact but also download the most recent version of Isadora 2, you can install multiple versions of Isadora on your machine by following the steps laid out in this TroikaTronix article. 

      Best wishes,

      Woland

    • S

      Capture Camera to movie actor v3.01 for BM Intensity
      • sommerdi

      3
      2
      Votes
      3
      Posts
      706
      Views

      Woland

      We're looking into this, thank you for bringing it to our attention.

      Could you please file a bug report using the link in my signature?

    • V

      Can't see pictures in 2.6.1
      • vjw

      2
      0
      Votes
      2
      Posts
      699
      Views

      Woland

      @vjw

      Please file a separate support ticket for each issue using the link in my signature.

      Best wishes,

      Woland

    • K

      MOV files could not be read when imported it in Isadora
      • Krystal0103

      3
      0
      Votes
      3
      Posts
      1136
      Views

      Woland

      @krystal0103

      Please file a support ticket using the link in my signature and give us as many details about the issue as possible (including what version of Isadora you are using, your OS, etc.)

    • F

      [TICKET SUBMITTED] Overload problem with Isadora 3
      • Fcastellani

      4
      0
      Votes
      4
      Posts
      1368
      Views

      DusX

      I have replied via the support ticket.
      Please try my suggestion, and report back thru the support system.
      Thank-you

    • T

      [ANSWERED] Problematic Actors in V3
      isadora 2 isadora 3 • • topherbb

      6
      0
      Votes
      6
      Posts
      1920
      Views

      Woland

      @topherbb

      No worries. It's a complex program, and I'll be the first to admit that I often ask for help with it. There's always more to learn :)

    • V

      [FEATURE REQUEST LOGGED] Display window in 3.0?
      • vjw

      12
      0
      Votes
      12
      Posts
      2344
      Views

      DusX

      @mark 

      the behavior that is different is (as CitizenJoe touched on) is that in Isadora 2 you could setup a stage without a physical display, and when stages where made full it would remain a floating preview.

      In Isadora 3, you can also setup stages without out a physical display, and when in force stage preview mode it is the same as Isadora 2, but when you switch to full screen stages, any stage without a physical display assigned is simply not shown (in Isadora 2 these stages would have floating windows).

      I hope that makes it very clear.

    • Juriaan

      [SOLVED] Move an particle with an constant speed
      • Juriaan

      3
      0
      Votes
      3
      Posts
      800
      Views

      Juriaan

      Hmmm, I tried them all. But your method seems to be working now, perhaps my eyes are tired ;)

      Thanks @Reinhard 

    • N

      [TICKET CREATED] Issues with playback on windows laptop
      hap windows playback issues palindrome hap windows 10 • • nikolanalbantov

      3
      0
      Votes
      3
      Posts
      1486
      Views

      mark

      @nikolanalbantov said:

      Please guys, I hope someone give me solution for theses issues, because for me Isadora without properly working Movie Player is useless and I think I spend my money for nothing.

       Mark Coniglio creator of Isadora here. As Juriaan said, please create a support ticket at https://support.troikatronix.c.. and include as much information as you can about the movies: resolution, whether or not you enabled Snappy compression, etc. One of our team will get back to you. Do keep in mind that this week is the Isadora Werkstatt gathering in Berlin -- all of the team are hear and it's a busy time. It may take 48 hours for them to get back to you.

      Best Wishes,
      Mark

    • D

      [SOLVED] HapQ.mov vs HapQ.avi on Windows PC
      hap windows windows 10 codec hap playback issues • • dritter

      6
      0
      Votes
      6
      Posts
      2472
      Views

      D

      @dusx

      I was using Shutter Encoder for Windows and was having problems with the HapQ.mov files it was creating. After installing the DNxHD codecs from Avid earlier today, I  can now transcode DNxHR.mov to HapQ.mov using Adobe Media Encoder CS6. The files it creates run perfectly in version 2.6.1, so no more problem. Thank you for your suggestions.

      regards
      Don

    • F

      [SOLVED] Sound movie player - Playing Video with multiple audio tracks
      • fifou

      9
      0
      Votes
      9
      Posts
      3188
      Views

      M

      @jhoepffner @mark  is it working on Windows with Windows and Scarlett 18i8 ?

      I my case, the input "Trak vol" "Track pan" " Track out" are not editable

      Thank you

      Martin 

    • U

      [ANSWERED] User Actor: User Input/Output Data Type: "Range" missing
      • U-taka

      2
      0
      Votes
      2
      Posts
      632
      Views

      mark

      Dear @U-taka 

      If you simply add a User Input and connect it to the 'port' input, the User Input's port will "mutate" to a range input. There is no need to set the type manually.

      In case you don't know: many of Isadora's actor inputs or actor outputs offer the ability to "mutate" in this way. When the color of the input or output port (the little dot to which you connect the link) is green instead of blue, it is mutable, and will automatically change its data type when you connect a link to it.

      Best Wishes,
      Mark

    • R

      [SOLVED] Min/Max Value Hold Mystery Revealed! [inclludes updated plugins for 3.0.2]
      • Reinhard

      3
      1
      Votes
      3
      Posts
      1079
      Views

      R

      Dear @mark,

      thanks a lot, but I use this actors mostly for investigation and can deal with this 340 Sextillions (yes, I googled) a little longer.

      best

      r

    • R

      [TICKET SUBMITTED] Movie/Picture Player resets 'initialize' to 0 on deleting media
      • Reinhard

      4
      0
      Votes
      4
      Posts
      941
      Views

      R

      Dear @Michel ,

      my policy so far was to first make my findings public in the forum, so if someone can recreate it, I'm more assured that it's really something and not an effect of my system or my own stupidity. After that I would have filed a proper bug report. Thanks for doing it!

      best

      r

    • fubbi

      [ANSWERED] Isadora 3 framerate
      • fubbi

      4
      0
      Votes
      4
      Posts
      1299
      Views

      fubbi

      wow!

      thanks 🙏 

    • L

      [TICKET SUBMITTED] Video Playback Not Working
      movie player isadora 3 playback issues • • lockie77

      4
      0
      Votes
      4
      Posts
      1280
      Views

      DusX

      great, I have replied to the support ticket.

      Please continue communications there so it is all centralized.

    • bonemap

      AuAudioFilePlayer overall position lag
      • bonemap

      3
      0
      Votes
      3
      Posts
      721
      Views

      bonemap

      @dusx

      Thanks for the advice. I am using the audio to generate attenuated frequencies with a user actor, and need more control than the audio frequencies from the movie player. 

      It is not a big issue...

    • mark

      [ANSWERED] Regardless of software, has anyone ever seen a Kinect 1517 work on MacOS?
      • mark

      3
      0
      Votes
      3
      Posts
      1075
      Views

      mark

      @woland said:

      For those who are curious, some of Mark's tech-head friends answered the same question on Facebook and the answer is "No".

      To be specific, Julius Tuomisto, one of the creators of NI Mate said this: "We never got the 1517 working on Mac, which says a lot. Don't waste your time Mark."

      So, we will not be attempting to support the Kinect v1 model 1517. Here's how to identifiy it:

      Best Wishes,
      Mark